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How to create a complaint management system to protect your brand reputation

Sprout Social

In this article, we’ll provide a breakdown of a complaint management system and offer tips to improve your reputation managemen t processes. What is the importance of a complaint management system? Mishandling complaints could harm your company even more than the complaint itself. What is complaint management? Complaints happen.

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4 Reasons Your Company Needs a Social CEO

Oktopost

As the standard bearers of the modern corporation, CEOs are tasked with ensuring all systems run smoothly and profitably on a day-to-day basis. With all that responsibility, should social media activity be yet another item on a CEO’s to-do list? Keep in mind, CEOs that aren’t on social media are not unsocial. Absolutely.

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Do You Know Your Employees? Social Intranets As The New Talent Management System

SocMed Sean

Nicholson Imagine, for a moment, that you have accepted a new position as a corporate executive tasked with figuring our how to make your company work better, faster, cheaper. One of the biggest shortcomings of these systems was the method used to capture and maintain the information. Tweet Sean R.

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Social Networking to Advance Your Career

Janet Fouts

Silicon Valley Tech Women held a panel at the shiny new SalesForce offices in downtown San Francisco entitled Leveraging Social Networking to Advance Your Career. Global Social Media Marketing, Cisco Systems. Most of the panel chunks up time throughout the day to manage their social networks. Efficiency.

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Will Facebook replace your B2B Marketing email system?

Buzz Marketing for Technology

What seemed like a pretty basic message about an upgrade message of their current email system which is rather archaic (you know, the one that makes you delete messages one by one!) If Facebook can create this type of rich interaction with their Fan Pages and now their email systems – then why would you need an external email vendor?

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Will Clubhouse be the Next Apple?

Webbiquity SMM

Real-time conversation app Clubhouse has had an incredibly fast start. For anyone not aware of the social conversation’s app brief but remarkable history to date, Clubhouse was launched in April 2020 on the iPhone only. That would be four times what the company was valued at just four months ago. Is it worth it?

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How to supercharge your marketing strategy with AI automation

Sprout Social

In the business world, AI automation equips companies to create impactful product and marketing strategies and enhance operations to increase productivity. Take for example, Sprout’s AI-driven Social Media Listening solution. AI automation has revolutionized how brands approach their business and marketing strategies.

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