article thumbnail

How to create a complaint management system to protect your brand reputation

Sprout Social

In this article, we’ll provide a breakdown of a complaint management system and offer tips to improve your reputation managemen t processes. What is the importance of a complaint management system? Mishandling complaints could harm your company even more than the complaint itself. What is complaint management? Complaints happen.

article thumbnail

7 Creators On The Systems That Support Their Content Creation

Buffer Social

It also relies on a well-structured and often-overlooked powerhouse – Systems. These systems are the backbone of a sustainable content-creation business. I think of systems as part of the broader PARTS model of becoming a creator (Product, Audience, Revenue, Trust, Systems) as created by Jay Clouse).

System 89
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ultimate guide working in recruiting companies

Social Media Marketing

Contact the top recruiting companies in USA. It's ideal to have a forthright conversation about expenses before you instruct a specialist to work for you - that way, you'll have positive expectations about any choices you make down the line. Wrapping up You can contact the top recruiting companies in the USA here.

Company 146
article thumbnail

How Companies Can (and Should) Approach Diversity & Inclusion: A Conversation with Essence Souffrant

Likeable

Over the past few weeks, we’ve seen social media serve as a powerful platform for people and brands to take a stand against systemic racism in support of the Black community. . Understand what having a diverse company truly means. What steps will you need to take to ensure diversity within your company? Win with the 80 percent.

Company 74
article thumbnail

Oktopost’s Social Listening: Tap Into Conversations That Impact Your Business

Oktopost

As part of the platform, the new module will provide our customers with best-in-class tools to tap into social conversations that impact their businesses. Oktopost also allows users to set up a mention limit for each query to control the amount of data the system will collect. Benchmarking and competitor analysis.

article thumbnail

Conversational analytics: How to use social listening for brand insights

Sprout Social

Within these tools, conversational analytics harnesses the power of customer conversations and discussions by identifying and tracking hidden brand insights. What is conversational analytics? What are the benefits of conversational analytics? Here is a closer look at the key benefits.

article thumbnail

How we designed a logo system for Sprout Social’s Business Resource Groups

Sprout Social

In 2018, we refreshed our company values and created a logo system to illustrate our culture, our aspirations and what we stand for as an organization. What is a logo system and why was it important for us to develop one for Sprout’s BRGs? Rusty: A logo system is essentially a family of related logos, kind of like siblings.

System 94