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Understanding B2B Online Reviews


Obtaining online reviews as a B2B industry or organization is not quite as easy or common as it is for your typical B2C business. Especially for those businesses who engage their audience or consumers through social media, online reviews can be fairly easy to acquire.

What Should I Do with Negative Reviews on My Facebook Page?

agora pulse

Even the best businesses get negative reviews. What should you do when you get negative reviews on your Facebook page? Handling critical reviews. If a reviewer bought your product or service and had a genuine negative experience, it’s up to you to fix it as best you can.

When Millennials Take Over [Book Review]

Waxing UnLyrical

I’m going to now add my $0.02 (and yes, book reviews are back on WUL!) – it’s awesome. Go get it (disclosure: I received a free review copy but no other incentives, monetary or otherwise). Disclosures (some repeated): I received a free review copy of When Millennials Take Over, but no other incentive(s) for this review. But that did not influence my review of the book, because I have very little patience with bad business books.

22 Expert Guides and Reviews of 200+ Social Media Tools

Webbiquity SMM

In the posts highlighted below, 20 (or so) social media marketing pros review more than 200 tools, ranging from popular, widely used tools like Buffer, Hootsuite and Feedly to intriguing but lesser-known apps.

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The Right Way to Ask for Customer Reviews

Convince & Convert

Unless a majority of them are negative, having more reviews is better than having fewer reviews. Sometimes, the total number of reviews for a product or company is prominently displayed on the website, and can serve as visual shorthand that helps consumers decide to click or purchase.

Yelp Consumer Alerts Filters False Reviews

Spin Sucks

Some of them post reviews online. A positive online review can be worth its weight in gold. Leading businesses and marketers to try to figure how to encourage customers to post positive reviews. Some businesses have offered compensation for good reviews.

Webinar Software Comparison: 9 Popular Services Reviewed


For example… Your Review. You''re reading Webinar Software Comparison: 9 Popular Services Reviewed , originally posted on Kikolani and copyrighted by Kristi Hines, freelance writer and professional blogger. Blogging Business Reviews Tips

Seek or Shout: A Review

Spin Sucks

I don’t know why the new service from Cision makes me want to play hide and seek. Perhaps because it’s named Seek or Shout ? It makes me all juvenile. But the service itself is not juvenile (apparently that’s just me).

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How to Fight Back Against Negative Customer Ratings and Reviews

Convince & Convert

That’s the power of ratings and reviews. Bad reviews can be a sinkhole for sales. Your business can be lambasted on online rating-and-review sites. You might get a scathing review by a customer who didn’t like your “tone.” A negative review will not sink your business.

How to Create a Google Reviews Landing Page for Your Business

Convince & Convert

What you may not have come to grips with yet is how a new Google+ is going to affect your Google Local Page, the page where you used to accumulate all of those outstanding reviews from happy customers. How to Get More Reviews. Back to your business and getting you more reviews.

How to Master Ratings and Reviews on Social Media

Ignite Social Media

Another day, another post about the importance of online reviews. We could throw out stats like how one negative review can cost you up to 30 customers , or how 4 out of 5 consumers reverse their purchase decisions based off of negative reviews , but we’ll assume you’re fully aware of the why , and want to get to the how. From Yelp to TripAdvisor, the reviews about your brand are out there. Don’t offer customers compensation in exchange for writing a positive review.

A Review of Livefyre

Spin Sucks

A Review of Livefyre originally appeared on Spin Sucks on March 15, 2011. Community Social Media analytics jenna langer jeremy hicks jordan kretchmer livefyre review

Web CEO SEO Software Platform Review


Reviewing Your Data. You''re reading Web CEO SEO Software Platform Review , originally posted on Kikolani and copyrighted by Kristi Hines, freelance writer and professional blogger. The post Web CEO SEO Software Platform Review appeared first on Kikolani. Reviews

Remove Facebook Reviews in 4 Easy Steps

Harp Interactive

Categories: Blog , Facebook , How To , Social Media Marketing Tags: facebook 5 star rating and reviews , Facebook reviews , how to remove facebook reviews Has your Facebook Page ever received an unwarranted ‘Review’ by a disgruntled ex-employee or competitor?

Is Your Business Ready for Holiday Season Ratings and Reviews?

Convince & Convert

In order to truly capitalize on the holiday season, you have to play a strong offense and defense when it comes to your online ratings and reviews. Be Prepared for LOTS of Reviews. Shoppers are also writing more ratings and reviews than ever before. Let’s quickly review.

Gartner: fake social media reviews

Sherrilynne Starkie

Checking online reviews has become a normal part of consumer purchasing decisions, and so, companies are paying for or faking these reviews to gain favour and influence preference. Many marketers have turned to paying for positive reviews with cash, coupons and promotions.”

Book Review: Optimize

Webbiquity SMM

The old days when SEO meant writing key-stuffed copy and then begging for or buying as many links as possible, from any willing website, are long gone. That’s clearly good for searchers, as search engine results have become more relevant and useful.

My Apple Watch Review: 5 Reasons It Works

Jason Yormark

After a few months of letting the reviews filter in, and actually being able to try them out in a store, I ultimately decided that I did want one as the look and feel issues were addressed shortly after getting to try one on. It’s no secret I’m a huge fan of Apple products.

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The 4-Step Code of Conduct for Winning at Online Reviews

Convince & Convert

You need the same kind of discipline when managing your online ratings and reviews. While some business owners may think they don’t have to deal with what happens on rating-and-review sites, they’re wrong. This means checking your ratings and reviews sites every single day.

Get a Bad Review Off the First Page of Search Results

Spin Sucks

There is a bad review online? A disgruntled former employee leaves a bad review on Glassdoor ? A woman I met at Social Media Marketing World works for a company that has a pretty bad review on Ripoff Report. Ask people to review the company on Yelp.

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Book Review: The Power of Unpopular

Spin Sucks

Just like all of the other books I receive, I promised to do a review only if I liked the book and thought it would bring value to you (be grateful I don’t review the crappy ones). I was not popular in high school. I was not popular in college.

Review 105

Crowdbooster Review: Social Analytics & Optimization

Jason Yormark

Related posts: RockMelt Review: Social Media Web Browser. I had signed up for Crowdbooster a few months ago, but never really got around to giving it a close look until the past week or so and I’ve become a fan.

What To Do About a Filtered Yelp Review


A customer goes on Yelp to leave a review, ends up writing a 5 star masterpiece longer than most Hemmingway novels, and Yelp filters it out. Not only is your business deprived of an awesome review – chances are that your formerly satisfied customer is a little ticked off, too.

Review of Content Marketing Measurement Platform Squeeze

Spin Sucks

By way of background, I get asked to review a lot of products, books, and services. But I rarely post reviews on Spin Sucks , which goes to show you how very little I’m impressed. I have something new for you to try! It’s way cool and I think you’ll like it.

How to Leverage Positive Reviews in the Post-Holiday Glow

Convince & Convert

One of the best ways to increase your chances is to promote your positive ratings and reviews. Promote Your Positive Ratings and Reviews. Ratings and reviews sites are not only highly frequented, they’re also highly trusted. Respond to Positive Ratings and Reviews.

[Cool Infographic Friday] How Online Reviews Can Either Make or Break Your Business


Help your peers by adding a review of your technology for the former or the latter ! . Tip o’ the hat to Megan Arevalo for this good one ! By the way since were on the topic – Are you using an association management system or online community platform?

5 Steps to Finding the Best Rating-and-Review Sites for Your Business

Convince & Convert

However, ratings and reviews consistently affect your bottom line in the same way, no matter what’s happening in your market. Managing the rating-and-review sites that are driving (or not driving) sales for your business can help you get business more reliably.

A Review of Google Social Media Tools


Social Media Uncategorized Google Google Buzz google social media google social media tools orkut review of google social media Google has often been blasted for failing to understand social media and capitalize on the rise of this communication channel.

25 Google Plus Resources, Articles, and Reviews to Help You Get Started


25 articles, resources, and reviews to help you understand the basics of Google+. A collection of tools, reviews, and tips. tips google plus How to plus resources reviews tricksGoogle+ (or is it “Google Plus&# ?), the search giant’s big social initiative, has arrived and there’s a lot to learn. Google’s answer to Facebook has been in the works for a year and has been delayed several times due to disagreements about its design, purpose, and execution.

Poke the Box – Book Review

Justin Levy

Book Reviews ReviewsSeth Godin recently released his new book, Poke the Box (Amazon affiliate link), as part of the Domino Project. As an avid reader of Seth’s, both his books and his blog, I was excited to read it.

Reviewing 30 Days of Livefyre Activity

Ari Herzog

Reviewing blog analytics since July 25 when Livefyre was installed here , you will notice a steady count of visitors. If you are inspired to add a comment with your thoughts, please visit Reviewing 30 Days of Livefyre Activity in your browser. Your fine eye may notice a slight decline in readers which is likely due to a mere 12 articles published here over the past month. Weekly visitor metrics from every Monday elaborate: June 20: 408. June 27: 516. July 4: 338. July 11: 430.

38+ Cool Social Media and Web Tools and Reviews

Webbiquity SMM

Find tools to do all of the above and much more in this collection of helpful business, online and social media tools, apps and reviews. ” Amber Mac reviews five free tools for creating infographics—four of which were covered in Angela’s article above, plus a new tool,

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Book Review: Marketing in the Round

Webbiquity SMM

Book Reviews Marketing Strategy Social Media Marketing Social PR Web Presence Optimization becoming a social business Geoff Livingston Gini Dietrich marketing in the round book review marketing round Miyamoto Musashi must-read business books The Book of Five Rings WPO

Watch out Google & TripAdvisor, Facebook Reviews are on the Rise | Social You Should Know

Ignite Social Media

This week we see Facebook challenging the likes of review sites, YouTube adding community-oriented features to drive engagement and minimize trolls & inappropriate comments, and social media sites threaten Google in terms of product research, all of this, in this week’s Social You Should Know.

LXRSEO Review – Getting an Edge on Competitors in Search


You''re reading LXRSEO Review – Getting an Edge on Competitors in Search , originally posted on Kikolani and copyrighted by Kristi Hines, freelance writer and professional blogger. The post LXRSEO Review – Getting an Edge on Competitors in Search appeared first on Kikolani.

Book Review: The Social Media Strategist

Dave Fleet

“Page turner.” ” Not words you usually expect to associate with a social media book.

Monitor & Engage With Facebook Reviews From the Smart Inbox

Sprout Social

Since its launch in late 2013, Facebook Reviews has quickly become one of the most popular ways for consumers to leave direct, public feedback for brands. Manage Your Facebook Reviews From the Smart Inbox. Manage Facebook Reviews for Multi-Location Businesses.

Olivier Blanchard owes me a highlighter, Social Media ROI Review

Josh S Peters

Book Review Social Media Olivier Blanchard. WARNING! This book drains highlighters faster than a semester of advanced college classes. Which means it’s good so go buy it now! If Olivier’s name sound familiar to you that might be due to the guest spot he has in Twittfaced.

ROI 58

Clarity, Control, and Performance Reviews


Surprisingly enough, you can start with performance reviews. Performance reviews are a great place to start. Social media has thrived under the mantra “Clarity over control.”

Book Review And Giveaway: The Real Truth About Social Media

Josh S Peters

However, for the purpose of this review I’m going to give you the bookstore preview. This review is just a taste of the nuggets of wisdom contained in this book. Book Review Social Media Review Truth