Understanding B2B Online Reviews

SocialFish

Obtaining online reviews as a B2B industry or organization is not quite as easy or common as it is for your typical B2C business. Especially for those businesses who engage their audience or consumers through social media, online reviews can be fairly easy to acquire.

What Should I Do with Negative Reviews on My Facebook Page?

agora pulse

Even the best businesses get negative reviews. What should you do when you get negative reviews on your Facebook page? Handling critical reviews. If a reviewer bought your product or service and had a genuine negative experience, it’s up to you to fix it as best you can.

Trending Sources

When Millennials Take Over [Book Review]

Waxing UnLyrical

I’m going to now add my $0.02 (and yes, book reviews are back on WUL!) – it’s awesome. Go get it (disclosure: I received a free review copy but no other incentives, monetary or otherwise). Disclosures (some repeated): I received a free review copy of When Millennials Take Over, but no other incentive(s) for this review. But that did not influence my review of the book, because I have very little patience with bad business books.

22 Expert Guides and Reviews of 200+ Social Media Tools

Webbiquity SMM

In the posts highlighted below, 20 (or so) social media marketing pros review more than 200 tools, ranging from popular, widely used tools like Buffer, Hootsuite and Feedly to intriguing but lesser-known apps.

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The Right Way to Ask for Customer Reviews

Convince & Convert

Unless a majority of them are negative, having more reviews is better than having fewer reviews. Sometimes, the total number of reviews for a product or company is prominently displayed on the website, and can serve as visual shorthand that helps consumers decide to click or purchase.

How to Fight Back Against Negative Customer Ratings and Reviews

Convince & Convert

That’s the power of ratings and reviews. Bad reviews can be a sinkhole for sales. Your business can be lambasted on online rating-and-review sites. You might get a scathing review by a customer who didn’t like your “tone.” A negative review will not sink your business.

How to Create a Google Reviews Landing Page for Your Business

Convince & Convert

What you may not have come to grips with yet is how a new Google+ is going to affect your Google Local Page, the page where you used to accumulate all of those outstanding reviews from happy customers. How to Get More Reviews. Back to your business and getting you more reviews.

How to Master Ratings and Reviews on Social Media

Ignite Social Media

Another day, another post about the importance of online reviews. We could throw out stats like how one negative review can cost you up to 30 customers , or how 4 out of 5 consumers reverse their purchase decisions based off of negative reviews , but we’ll assume you’re fully aware of the why , and want to get to the how. From Yelp to TripAdvisor, the reviews about your brand are out there. Don’t offer customers compensation in exchange for writing a positive review.

Web CEO SEO Software Platform Review

Kikolani

Reviewing Your Data. You''re reading Web CEO SEO Software Platform Review , originally posted on Kikolani and copyrighted by Kristi Hines, freelance writer and professional blogger. The post Web CEO SEO Software Platform Review appeared first on Kikolani. Reviews

Remove Facebook Reviews in 4 Easy Steps

Harp Interactive

Categories: Blog , Facebook , How To , Social Media Marketing Tags: facebook 5 star rating and reviews , Facebook reviews , how to remove facebook reviews Has your Facebook Page ever received an unwarranted ‘Review’ by a disgruntled ex-employee or competitor?

Gartner: fake social media reviews

Sherrilynne Starkie

Checking online reviews has become a normal part of consumer purchasing decisions, and so, companies are paying for or faking these reviews to gain favour and influence preference. Many marketers have turned to paying for positive reviews with cash, coupons and promotions.”

Is Your Business Ready for Holiday Season Ratings and Reviews?

Convince & Convert

In order to truly capitalize on the holiday season, you have to play a strong offense and defense when it comes to your online ratings and reviews. Be Prepared for LOTS of Reviews. Shoppers are also writing more ratings and reviews than ever before. Let’s quickly review.

Book Review: Optimize

Webbiquity SMM

The old days when SEO meant writing key-stuffed copy and then begging for or buying as many links as possible, from any willing website, are long gone. That’s clearly good for searchers, as search engine results have become more relevant and useful.

The 4-Step Code of Conduct for Winning at Online Reviews

Convince & Convert

You need the same kind of discipline when managing your online ratings and reviews. While some business owners may think they don’t have to deal with what happens on rating-and-review sites, they’re wrong. This means checking your ratings and reviews sites every single day.

My Apple Watch Review: 5 Reasons It Works

Jason Yormark

After a few months of letting the reviews filter in, and actually being able to try them out in a store, I ultimately decided that I did want one as the look and feel issues were addressed shortly after getting to try one on. It’s no secret I’m a huge fan of Apple products.

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Crowdbooster Review: Social Analytics & Optimization

Jason Yormark

Related posts: RockMelt Review: Social Media Web Browser. I had signed up for Crowdbooster a few months ago, but never really got around to giving it a close look until the past week or so and I’ve become a fan.

What To Do About a Filtered Yelp Review

Navolutions

A customer goes on Yelp to leave a review, ends up writing a 5 star masterpiece longer than most Hemmingway novels, and Yelp filters it out. Not only is your business deprived of an awesome review – chances are that your formerly satisfied customer is a little ticked off, too.

How to Leverage Positive Reviews in the Post-Holiday Glow

Convince & Convert

One of the best ways to increase your chances is to promote your positive ratings and reviews. Promote Your Positive Ratings and Reviews. Ratings and reviews sites are not only highly frequented, they’re also highly trusted. Respond to Positive Ratings and Reviews.

5 Steps to Finding the Best Rating-and-Review Sites for Your Business

Convince & Convert

However, ratings and reviews consistently affect your bottom line in the same way, no matter what’s happening in your market. Managing the rating-and-review sites that are driving (or not driving) sales for your business can help you get business more reliably.

[Cool Infographic Friday] How Online Reviews Can Either Make or Break Your Business

SocialFish

Help your peers by adding a review of your technology for the former or the latter ! . Tip o’ the hat to Megan Arevalo for this good one ! By the way since were on the topic – Are you using an association management system or online community platform?

A Review of Google Social Media Tools

Idaconcpts

Social Media Uncategorized Google Google Buzz google social media google social media tools orkut review of google social media Google has often been blasted for failing to understand social media and capitalize on the rise of this communication channel.

25 Google Plus Resources, Articles, and Reviews to Help You Get Started

Pamorama

25 articles, resources, and reviews to help you understand the basics of Google+. A collection of tools, reviews, and tips. tips google plus How to plus resources reviews tricksGoogle+ (or is it “Google Plus&# ?), the search giant’s big social initiative, has arrived and there’s a lot to learn. Google’s answer to Facebook has been in the works for a year and has been delayed several times due to disagreements about its design, purpose, and execution.

Poke the Box – Book Review

Justin Levy

Book Reviews ReviewsSeth Godin recently released his new book, Poke the Box (Amazon affiliate link), as part of the Domino Project. As an avid reader of Seth’s, both his books and his blog, I was excited to read it.

Yelp Success vs. Ratings and Reviews

Convince & Convert

In that maelstrom, ratings and reviews are a life raft of information. Ratings and reviews, particularly those left on your own website, are more important than ever. New research reveals that compensating customers for reviews might not be an effective strategy.

Reviewing 30 Days of Livefyre Activity

Ari Herzog

Reviewing blog analytics since July 25 when Livefyre was installed here , you will notice a steady count of visitors. If you are inspired to add a comment with your thoughts, please visit Reviewing 30 Days of Livefyre Activity in your browser. Your fine eye may notice a slight decline in readers which is likely due to a mere 12 articles published here over the past month. Weekly visitor metrics from every Monday elaborate: June 20: 408. June 27: 516. July 4: 338. July 11: 430.

38+ Cool Social Media and Web Tools and Reviews

Webbiquity SMM

Find tools to do all of the above and much more in this collection of helpful business, online and social media tools, apps and reviews. ” Amber Mac reviews five free tools for creating infographics—four of which were covered in Angela’s article above, plus a new tool, Visual.ly.

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Book Review: Marketing in the Round

Webbiquity SMM

Book Reviews Marketing Strategy Social Media Marketing Social PR Web Presence Optimization becoming a social business Geoff Livingston Gini Dietrich marketing in the round book review marketing round Miyamoto Musashi must-read business books The Book of Five Rings WPO

LXRSEO Review – Getting an Edge on Competitors in Search

Kikolani

You''re reading LXRSEO Review – Getting an Edge on Competitors in Search , originally posted on Kikolani and copyrighted by Kristi Hines, freelance writer and professional blogger. The post LXRSEO Review – Getting an Edge on Competitors in Search appeared first on Kikolani.

Watch out Google & TripAdvisor, Facebook Reviews are on the Rise | Social You Should Know

Ignite Social Media

This week we see Facebook challenging the likes of review sites, YouTube adding community-oriented features to drive engagement and minimize trolls & inappropriate comments, and social media sites threaten Google in terms of product research, all of this, in this week’s Social You Should Know.

How to Get More Facebook Reviews (without even asking)

Socially Sorted

Do you want more Facebook Reviews? In this post, I’ll share how to get more Facebook Reviews without asking for them (especially if you are a location based business). The Secret to More Facebook Reviews (without asking for them). Ensure you respond to every review.

Book Review: The Social Media Strategist

Dave Fleet

“Page turner.” ” Not words you usually expect to associate with a social media book.

Olivier Blanchard owes me a highlighter, Social Media ROI Review

Josh S Peters

Book Review Social Media Olivier Blanchard. WARNING! This book drains highlighters faster than a semester of advanced college classes. Which means it’s good so go buy it now! If Olivier’s name sound familiar to you that might be due to the guest spot he has in Twittfaced.

ROI 58

Book Review And Giveaway: The Real Truth About Social Media

Josh S Peters

However, for the purpose of this review I’m going to give you the bookstore preview. This review is just a taste of the nuggets of wisdom contained in this book. Book Review Social Media Review Truth

Web Presence Optimization Software Review: gShift Labs

Webbiquity SMM

FTC Disclosure: gShift Labs provided no compensation in any form for this review. gShift Labs is the first (at least that I’m aware of ) integrated software package for managing web presence optimization (WPO).

Clarity, Control, and Performance Reviews

SocialFish

Surprisingly enough, you can start with performance reviews. Performance reviews are a great place to start. Social media has thrived under the mantra “Clarity over control.”

How a Lack of Focus Killed a Top Brand: The Fall of Princeton Review

Waxing UnLyrical

(Disclosure: Testmasters , a Princeton Review competitor, is a client of mine.). And Princeton Review has capitalized on that trend. Princeton Review was started in 1981 and rose to dominance in the industry within a matter of roughly ten years.

The Non-Review Review: The Now Revolution

Dave Fleet

Then I got busy… really busy… and failed to find time to write a review of the book. Over time, my memory of the specific highlights faded and it became more and more futile to try to write the review without re-reading the book.

Monitor & Engage With Facebook Reviews From the Smart Inbox

Sprout Social

Since its launch in late 2013, Facebook Reviews has quickly become one of the most popular ways for consumers to leave direct, public feedback for brands. Manage Your Facebook Reviews From the Smart Inbox. Manage Facebook Reviews for Multi-Location Businesses.

Twitter Advertising Review: Not Ready For Primetime

Jason Yormark

I have had the luxury of having quite a bit of experience watching an ad platform evolve from the ground up having been at Microsoft Advertising in the launch days of adCenter. It’s not an easy task to build a platform to accomodate that much data and users.

Top 3 Employer Review Websites Of 2013

Idaconcpts

This has been made possible with the growth of employer review websites. Consumers grew fond of Yelp and other review websites in the last few years – the affection of job seekers and employer review websites are no different. Air Force have over 1000 reviews.