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There’s a lot that goes into community management. A community manager acts as the link between a brand and its customers- helping to build, grow, and manage their online communities. Community managers (CMs) are, in many cases, the voice of the brand. They are immersed in the community and they’re the people you communicate with when you reach out to a brand. We’ve compiled some examples of great community management to recognize some of their hard work! MORE
Communities in particular were by their nature filled with people who already have an affinity or interest in your product, right? At the same time, the community-building interactions that drove many of us to this space have dwindled with a lot of companies. Marketing, community or both? So, the problem comes when organizations decide to ONLY focus on content , and to avoid investing in/committing to community management. Tweet. MORE
Creating an Instagram community for your business is one of the best ways to gain brand loyalty, boost engagement, and stay connected to your customers. In this blog post we’re sharing how and why you should build an Instagram community, as well as 6 tips to help you get started: Why Build an Instagram Community. Investing in an online community can be one of the most valuable moves any brand can make for long-term success. . MORE
As a community manager you have to think about how you can support them, find the answers they are looking for, and add value for the brand you represent. Personally my belief is community managers should focus on interactions and not the number of fans. Blog brands community Social Media Social media is so much more than how many fans or followers you have. It’s about connecting with people, establishing relationships, and adding value to those relationships. MORE
Facebook has added a new Community Management education stream to its free Blueprint program MORE
Ahead of the holidays, TikTok has announced a range of updates to its community guidelines in order to better protect users MORE
Creating an Instagram community for your business is one of the best ways to gain brand loyalty, boost engagement, and stay connected to your customers. In this blog post we’re sharing how and why you should build an Instagram community, as well as 6 tips to help you get started: Why Build an Instagram Community. Investing in an online community can be one of the most valuable moves any brand can make for long-term success. . MORE
In the social space, there’s a lot of talk about “community.” ” We hear it all the time and, rightly so; because community is just that important. Like Rome, however, a community can’t be built in a day. But community is a funny thing; you’re either all in, or you’re out. So that kept me thinking about how one puts the “we” in any community forum, as well as how one sustains it. MORE
Become a Fearless Online Community Leader. Online communities are powerhouses of collaboration that demand fearless leaders to succeed. Yet, with the demand for new communities and the never-ending desire to increase engagement, such best practices for moderation become overlooked. Here is how to become an effective online community leader. Rather than force involvement, thriving communities “build benches” for those on the sidelines. MORE
Seeing as how February, as a month, is all about love, I wanted to focus this month’s #measurePR chat on the folks who give us the most love in our businesses: our community. On how online community impacts PR and vice versa: A3: An engaged community can be a fantastic PR resource, esp in times of disaster. Online communities are formulating networks, convos, and opinions in real time around the world. It fuels community fire and gives lift to PR efforts. MORE
The following post is part of the Mindjumpers Network series and written by our Community Manager, Sara Hansson. Mindjumpers Network is a global network of local country community managers enabling international companies to execute and maintain brand communities in a structured, quality assured and cost effective way across markets with the aim of creating effect and value. MORE
Facebook has launched a new, free education stream focused on effective community management MORE
Communities have been around for centuries, however online communities have only been around for a few decades. According to Computerworld the first “online community” came about in 1973 when Talkomatic for the PLATO time-sharing system released a text-based group chat. One thing that all of these have in common is the notion of community building. So how can you, as a communications professional, leverage the power of community building for your brand? MORE
If you know me, you know that community has always been the backbone of my work, and the foundation of my business. When we look at what we dream online communities could be, we wanted: For them to be for us, whoever we are and whatever we believe. We wanted online communities to be a reflection of our personalities and a place for personal expression. It makes me so sad that online communities have become a place for venting our frustration and using it as a weapon. MORE
As your knowledge deepened, community expanded and influence rose you somehow forgot those little things you once celebrated. It reminds us just how important community is to us both personally and professionally. Community Doesn't Happen Overnight. Community isn't something that happens once just to help build you up from zero to one hundred or five thousand followers. A real community is there for the long term. 10 Reasons We All Need Community. MORE
Community fundraising goes beyond raising funds for a specific cause. It provides an opportunity to improve an entire community through the efforts of the fundraiser. Here’s one example of an organization that’s clearly been successful through their community fundraising efforts. Leading by example, Boys to Men helps the whole San Diego community through its singular cause. “We Community, which we are going away from, is so important to our program. MORE
The agreement sees the two national organizations exchange ownership of 41 community and commuter newspapers and then shutter most of them, but it’s the fault of industry disruption according to the news release announcing the deal. This is a bad deal, not only for the almost 300 news media professionals who are out of a job, but because reporting local news is important to our communities. Communities want, and need, local news, not just a freesheet stuffed with ads. MORE
In addition to being Community Manager Appreciation Day (#CMAD for all you hashtag fiends), today is also the day: Henry VIII died (1547, and women all over England breathed a sigh of relief). Marketwire and TheCommunityManager.com asked community managers about what they do, how they do it, and where they see the future of community management going… and then put all the answers together in an eBook. MORE
Having a strong community is one of the most important aspects of business. This week’s roundup includes seven posts that are good reads on both maintaining as well as building your business community. How To Be A Better Facebook Community Manager. So You Think You Want to be a Community Manager? Why: An inside view on what community management actually entails. Community Consultation – Offline & Online. Happy Monday! MORE
2020 has created many challenges for the average person, but it may have created even more challenges for social media community managers across the nation. The Importance of Community Management. 5 Tips for Enhancing Your Social Community. MORE
So, when I was asked to share what the future of community management would be like, at first it felt like an impossible task. Perhaps you are feeling the strife of defining “community management”, or trying to figure out where a discipline that touches so many areas of your business fits on your org chart. This is a pivotal time in the discipline of community management, and many brands are asking these very questions. MORE
I tell you all this not to make excuses for being away, but because part of being in a community means we share what’s going on. It’s an acknowledgement of the ties social networks help us build, if we show our humanity and use them for what they truly are – ways to bridge the gaps between us… to really build, and be a part of, a community. We are a community. What A Dog’s Cancer Taught Me About Community is a post from: Waxing UnLyrical. MORE
Sometimes community presentations don’t sound as exciting as SnapChat or micro-targeting on Facebook. The post Fostering Community and Hope One Story at a Time appeared first on Shonali Burke Consulting. Community Christy Silverthone community Safe Families for ChildrenGuest Post by Christy Silverthone. MORE
Effective community management is key to maximizing your digital marketing performance - but it's also often overlooked. Check out these tips MORE
In October of last year, I launched an online community called Agree, Disagree, or Qualify. Building an online community doesn’t happen overnight. Discussion builds communities. The community builds upon itself by testing claims and commenting on those claims. The more discourse that takes place, the more others engage and the larger the community becomes. Communities co-create their own culture. Photo: Provided by ADQ Community. MORE
Anyone familiar with the role of a community manager knows that your day can go from calm to busy in a blink of an eye. The four Instagram updates below not only help streamline a community manager’s day but can also help build a better relationship between your brand and your followers. A community manager’s day can be quite hectic, and it can become time-consuming to ensure your Instagram content is posted at the exact right time. MORE
Forecasting ResourcesThough the discoveries can be vast, when you think about it, there are only… Read More. MORE
” Talk about a religious celebration that’s gone mainstream… and one that engenders a feeling of community among those who celebrate the day. While our roundup today isn’t (all) about SPD, it is about celebrating your community… which is one of the gifts of an event like SPD – that, even if just for a day, you feel part of a community. How to Build Creativity and Self-Expression with Your Community. MORE
Facebook has rolled out a new system to help better identify community standards violations, which should improve the accuracy of its enforcement efforts MORE
Last week, Spin Sucks ran a guest post I authored on how Twitter chats can be a doorway to your community. With no agenda and no guest, we ended up having what I called a “fireside” or community chat. What an opportunity to teach, and learn from, a student, and introduce her to the community. Because it reminded me of how, every day, I really do learn from my community. How do you learn from your community? measurePR: Learning From the Community. MORE
Over the past two years, I have significantly grown my online community through the power of livestreaming and video content. In this article, I will share three specific ways that livestreaming has helped me grow my community. How is your video content serving your community? The more I listen to my community, the more they are interested in coming to my show. However, I now have almost 11K followers and a very engaged community. Guest Post by Ai Addyson-Zhang. MORE
At the heart of social PR lies community. So that’s what we focused on for the April #measurePR Twitter chat; how to measure community, how to tell when community-building initiatives are working (and when they’re not), and how community-focused metrics might change over time. Experts in measuring community. A1: Building a community around a product or service is just part of our jobs in #PR today (which is great, because it’s fun!). MORE
BigMarker.com is a social network for communities. By offering unlimited web conferencing and key project management tools, it hopes to empower communities to make a difference. With this product BigMarker.com are looking to connect communities and according to them, communities are the best places to network and find people with common interest. A BigMarker.com Community equips anyone with the tools they need to make a difference. MORE
The OPC = other people's content and other people's community. Communities create markets, but only after you make the first investment in the human beings within. People who learn to do this in an authentic way can zoom straight past their competition with powerful relationships, extended reach, and multiple communities and people sitting on the edge of their seats to learn from the content they provide. Tapping into the power of other people's communities. MORE
Quantifying customer care and the value of community management can be a bit more… avant-garde; however, we have a measurement solution that might help you justify allocating resources to customer care on social media. Building the Value of Community Management Model. The post The Value of Community Management and Customer Interception appeared first on Ignite Social Media Agency. Depending on your business objectives, social media marketing can wear multiple hats. MORE
Whether you have an established online presence or are just beginning your journey into the realm of social media marketing, it’s vitally important to establish social community management best practices in your social media strategy. MORE
As a social media manager, you likely have access to great community insights that other members of your organization do not. Here are a few examples of how community insights have made an impact on famous brands, and how you might be able to replicate their success. If a huge company like Tesla can enact change like that from a single customer suggestion, imagine what improvements your brand might make after implementing regular community insight check-ins. MORE
One that could have a vibrant Facebook community, if they could just get to that point. The truth is, to grow a Facebook community you must bring people from outside Facebook into your Page. But once you start growing your community, you will find many benefits to your business, especially now that social media allows your customers to participate in your business directly on a personal level. How To Grow Your Facebook Community is a post from: Waxing UnLyrical. MORE
Regular WUL readers know that Shonali (a friend and former colleague at Socialmedia.biz ) showcases guest posts about how to build, engage and sustain an online community, among other things. so that others might gain insights for their own community efforts. So our small marketing team is now working to grow our user base and nurture our new community. Building a New Kind of Cruise Community is a post from: Shonali Burke Consulting, Inc. Guest Post by J.D. Lasica. MORE
Your brand is on multiple social media platforms and posting regularly, but when it comes to engaging your social community, are you giving your audience what they want ? When creating content for social, community managers should first ask themselves “why would they care?” May your social community doesn’t click through to read link posts, but they may engage in your poll. MORE
about what the difference is between “community manager&# and “social media manager?&# I know I am – and I am both a community manager and a social media manager! But there seems to be a lot of cofusion both on the part of employers and job candidates, and a lot of jobs that actually entail managing a company’s social media marketing efforts are being billed as community management positions. The whole concept of online community is evolving. MORE
Communities Related Topics Ignite Social Media
DECEMBER 10, 2020
2020 has created many challenges for the average person, but it may have created even more challenges for social media community managers across the nation. The Importance of Community Management. 5 Tips for Enhancing Your Social Community.
Waxing UnLyrical
APRIL 4, 2019
Communities have been around for centuries, however online communities have only been around for a few decades. According to Computerworld the first “online community” came about in 1973 when Talkomatic for the PLATO time-sharing system released a text-based group chat. One thing that all of these have in common is the notion of community building. So how can you, as a communications professional, leverage the power of community building for your brand?
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Sherrilynne Starkie
NOVEMBER 28, 2017
The agreement sees the two national organizations exchange ownership of 41 community and commuter newspapers and then shutter most of them, but it’s the fault of industry disruption according to the news release announcing the deal. This is a bad deal, not only for the almost 300 news media professionals who are out of a job, but because reporting local news is important to our communities. Communities want, and need, local news, not just a freesheet stuffed with ads.
Social Media Today
AUGUST 31, 2020
Facebook has launched a new, free education stream focused on effective community management
Waxing UnLyrical
MARCH 16, 2015
” Talk about a religious celebration that’s gone mainstream… and one that engenders a feeling of community among those who celebrate the day. While our roundup today isn’t (all) about SPD, it is about celebrating your community… which is one of the gifts of an event like SPD – that, even if just for a day, you feel part of a community. How to Build Creativity and Self-Expression with Your Community.
Later
MAY 29, 2020
Creating an Instagram community for your business is one of the best ways to gain brand loyalty, boost engagement, and stay connected to your customers. In this blog post we’re sharing how and why you should build an Instagram community, as well as 6 tips to help you get started: Why Build an Instagram Community. Investing in an online community can be one of the most valuable moves any brand can make for long-term success. .
Ignite Social Media
FEBRUARY 18, 2019
Your brand is on multiple social media platforms and posting regularly, but when it comes to engaging your social community, are you giving your audience what they want ? When creating content for social, community managers should first ask themselves “why would they care?” May your social community doesn’t click through to read link posts, but they may engage in your poll.
Sociallyin Insider Blog
OCTOBER 16, 2020
Whether you have an established online presence or are just beginning your journey into the realm of social media marketing, it’s vitally important to establish social community management best practices in your social media strategy.
Waxing UnLyrical
APRIL 18, 2019
Over the past two years, I have significantly grown my online community through the power of livestreaming and video content. In this article, I will share three specific ways that livestreaming has helped me grow my community. How is your video content serving your community? The more I listen to my community, the more they are interested in coming to my show. However, I now have almost 11K followers and a very engaged community. Guest Post by Ai Addyson-Zhang.
Waxing UnLyrical
APRIL 24, 2015
At the heart of social PR lies community. So that’s what we focused on for the April #measurePR Twitter chat; how to measure community, how to tell when community-building initiatives are working (and when they’re not), and how community-focused metrics might change over time. Experts in measuring community. A1: Building a community around a product or service is just part of our jobs in #PR today (which is great, because it’s fun!).
Ignite Social Media
OCTOBER 30, 2018
There’s a lot that goes into community management. A community manager acts as the link between a brand and its customers- helping to build, grow, and manage their online communities. Community managers (CMs) are, in many cases, the voice of the brand. They are immersed in the community and they’re the people you communicate with when you reach out to a brand. We’ve compiled some examples of great community management to recognize some of their hard work!
Janet Fouts
MAY 28, 2020
If you know me, you know that community has always been the backbone of my work, and the foundation of my business. When we look at what we dream online communities could be, we wanted: For them to be for us, whoever we are and whatever we believe. We wanted online communities to be a reflection of our personalities and a place for personal expression. It makes me so sad that online communities have become a place for venting our frustration and using it as a weapon.
Waxing UnLyrical
JUNE 3, 2013
Having a strong community is one of the most important aspects of business. This week’s roundup includes seven posts that are good reads on both maintaining as well as building your business community. How To Be A Better Facebook Community Manager. So You Think You Want to be a Community Manager? Why: An inside view on what community management actually entails. Community Consultation – Offline & Online. Happy Monday!
Dave Fleet
MARCH 1, 2014
Communities in particular were by their nature filled with people who already have an affinity or interest in your product, right? At the same time, the community-building interactions that drove many of us to this space have dwindled with a lot of companies. Marketing, community or both? So, the problem comes when organizations decide to ONLY focus on content , and to avoid investing in/committing to community management. Tweet.
Social Media Today
JULY 8, 2020
Facebook has added a new Community Management education stream to its free Blueprint program
Waxing UnLyrical
FEBRUARY 26, 2016
In the social space, there’s a lot of talk about “community.” ” We hear it all the time and, rightly so; because community is just that important. Like Rome, however, a community can’t be built in a day. But community is a funny thing; you’re either all in, or you’re out. So that kept me thinking about how one puts the “we” in any community forum, as well as how one sustains it.
Waxing UnLyrical
APRIL 15, 2015
Regular WUL readers know that Shonali (a friend and former colleague at Socialmedia.biz ) showcases guest posts about how to build, engage and sustain an online community, among other things. so that others might gain insights for their own community efforts. So our small marketing team is now working to grow our user base and nurture our new community. Building a New Kind of Cruise Community is a post from: Shonali Burke Consulting, Inc. Guest Post by J.D. Lasica.
Social Media Today
OCTOBER 1, 2019
Effective community management is key to maximizing your digital marketing performance - but it's also often overlooked. Check out these tips
Ignite Social Media
MAY 27, 2016
So, when I was asked to share what the future of community management would be like, at first it felt like an impossible task. Perhaps you are feeling the strife of defining “community management”, or trying to figure out where a discipline that touches so many areas of your business fits on your org chart. This is a pivotal time in the discipline of community management, and many brands are asking these very questions.
Waxing UnLyrical
APRIL 29, 2015
Community fundraising goes beyond raising funds for a specific cause. It provides an opportunity to improve an entire community through the efforts of the fundraiser. Here’s one example of an organization that’s clearly been successful through their community fundraising efforts. Leading by example, Boys to Men helps the whole San Diego community through its singular cause. “We Community, which we are going away from, is so important to our program.
Firebelly
OCTOBER 11, 2013
As a community manager you have to think about how you can support them, find the answers they are looking for, and add value for the brand you represent. Personally my belief is community managers should focus on interactions and not the number of fans. Blog brands community Social Media Social media is so much more than how many fans or followers you have. It’s about connecting with people, establishing relationships, and adding value to those relationships.
Later
MAY 29, 2020
Creating an Instagram community for your business is one of the best ways to gain brand loyalty, boost engagement, and stay connected to your customers. In this blog post we’re sharing how and why you should build an Instagram community, as well as 6 tips to help you get started: Why Build an Instagram Community. Investing in an online community can be one of the most valuable moves any brand can make for long-term success. .
Mindjumpers
APRIL 2, 2012
BigMarker.com is a social network for communities. By offering unlimited web conferencing and key project management tools, it hopes to empower communities to make a difference. With this product BigMarker.com are looking to connect communities and according to them, communities are the best places to network and find people with common interest. A BigMarker.com Community equips anyone with the tools they need to make a difference.
Social Media Today
AUGUST 22, 2020
Facebook has rolled out a new system to help better identify community standards violations, which should improve the accuracy of its enforcement efforts
Ignite Social Media
OCTOBER 29, 2019
As a social media manager, you likely have access to great community insights that other members of your organization do not. Here are a few examples of how community insights have made an impact on famous brands, and how you might be able to replicate their success. If a huge company like Tesla can enact change like that from a single customer suggestion, imagine what improvements your brand might make after implementing regular community insight check-ins.
Mindjumpers
SEPTEMBER 14, 2012
The following post is part of the Mindjumpers Network series and written by our Community Manager, Sara Hansson. Mindjumpers Network is a global network of local country community managers enabling international companies to execute and maintain brand communities in a structured, quality assured and cost effective way across markets with the aim of creating effect and value.
Waxing UnLyrical
JUNE 3, 2011
about what the difference is between “community manager&# and “social media manager?&# I know I am – and I am both a community manager and a social media manager! But there seems to be a lot of cofusion both on the part of employers and job candidates, and a lot of jobs that actually entail managing a company’s social media marketing efforts are being billed as community management positions. The whole concept of online community is evolving.
Waxing UnLyrical
MAY 13, 2015
In October of last year, I launched an online community called Agree, Disagree, or Qualify. Building an online community doesn’t happen overnight. Discussion builds communities. The community builds upon itself by testing claims and commenting on those claims. The more discourse that takes place, the more others engage and the larger the community becomes. Communities co-create their own culture. Photo: Provided by ADQ Community.
Social Media Today
DECEMBER 15, 2020
Ahead of the holidays, TikTok has announced a range of updates to its community guidelines in order to better protect users
Pam Moore
JUNE 12, 2019
The OPC = other people's content and other people's community. Communities create markets, but only after you make the first investment in the human beings within. People who learn to do this in an authentic way can zoom straight past their competition with powerful relationships, extended reach, and multiple communities and people sitting on the edge of their seats to learn from the content they provide. Tapping into the power of other people's communities.
Pam Moore
APRIL 23, 2020
As your knowledge deepened, community expanded and influence rose you somehow forgot those little things you once celebrated. It reminds us just how important community is to us both personally and professionally. Community Doesn't Happen Overnight. Community isn't something that happens once just to help build you up from zero to one hundred or five thousand followers. A real community is there for the long term. 10 Reasons We All Need Community.
Waxing UnLyrical
MARCH 11, 2019
Sometimes community presentations don’t sound as exciting as SnapChat or micro-targeting on Facebook. The post Fostering Community and Hope One Story at a Time appeared first on Shonali Burke Consulting. Community Christy Silverthone community Safe Families for ChildrenGuest Post by Christy Silverthone.
Waxing UnLyrical
DECEMBER 20, 2012
One that could have a vibrant Facebook community, if they could just get to that point. The truth is, to grow a Facebook community you must bring people from outside Facebook into your Page. But once you start growing your community, you will find many benefits to your business, especially now that social media allows your customers to participate in your business directly on a personal level. How To Grow Your Facebook Community is a post from: Waxing UnLyrical.
Waxing UnLyrical
MAY 2, 2014
I tell you all this not to make excuses for being away, but because part of being in a community means we share what’s going on. It’s an acknowledgement of the ties social networks help us build, if we show our humanity and use them for what they truly are – ways to bridge the gaps between us… to really build, and be a part of, a community. We are a community. What A Dog’s Cancer Taught Me About Community is a post from: Waxing UnLyrical.
Likeable
OCTOBER 1, 2018
Anyone familiar with the role of a community manager knows that your day can go from calm to busy in a blink of an eye. The four Instagram updates below not only help streamline a community manager’s day but can also help build a better relationship between your brand and your followers. A community manager’s day can be quite hectic, and it can become time-consuming to ensure your Instagram content is posted at the exact right time.
Meltwater
APRIL 26, 2017
Forecasting ResourcesThough the discoveries can be vast, when you think about it, there are only… Read More.
Waxing UnLyrical
NOVEMBER 16, 2011
Last week, Spin Sucks ran a guest post I authored on how Twitter chats can be a doorway to your community. With no agenda and no guest, we ended up having what I called a “fireside” or community chat. What an opportunity to teach, and learn from, a student, and introduce her to the community. Because it reminded me of how, every day, I really do learn from my community. How do you learn from your community? measurePR: Learning From the Community.
Ignite Social Media
OCTOBER 28, 2019
Quantifying customer care and the value of community management can be a bit more… avant-garde; however, we have a measurement solution that might help you justify allocating resources to customer care on social media. Building the Value of Community Management Model. The post The Value of Community Management and Customer Interception appeared first on Ignite Social Media Agency. Depending on your business objectives, social media marketing can wear multiple hats.
The Realtime Report
JANUARY 29, 2019
Become a Fearless Online Community Leader. Online communities are powerhouses of collaboration that demand fearless leaders to succeed. Yet, with the demand for new communities and the never-ending desire to increase engagement, such best practices for moderation become overlooked. Here is how to become an effective online community leader. Rather than force involvement, thriving communities “build benches” for those on the sidelines.
Waxing UnLyrical
FEBRUARY 19, 2016
Seeing as how February, as a month, is all about love, I wanted to focus this month’s #measurePR chat on the folks who give us the most love in our businesses: our community. On how online community impacts PR and vice versa: A3: An engaged community can be a fantastic PR resource, esp in times of disaster. Online communities are formulating networks, convos, and opinions in real time around the world. It fuels community fire and gives lift to PR efforts.
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