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There’s a lot that goes into community management. A community manager acts as the link between a brand and its customers- helping to build, grow, and manage their online communities. Community managers (CMs) are, in many cases, the voice of the brand. They are immersed in the community and they’re the people you communicate with when you reach out to a brand. We’ve compiled some examples of great community management to recognize some of their hard work! MORE
A Facebook Page is an excellent venue for community building among brand advocates and customers (or potential customers) seeking more information, discounts, insight or customer assistance. Blog Facebook How To Policy Social Media Marketing Facebook community guidelines Facebook house rules how to set up Facebook Community Guidelines How to set up Facebook House RulesDoes your Facebook Page have Rules or is it a free-for-all? MORE
Communities in particular were by their nature filled with people who already have an affinity or interest in your product, right? At the same time, the community-building interactions that drove many of us to this space have dwindled with a lot of companies. Marketing, community or both? So, the problem comes when organizations decide to ONLY focus on content , and to avoid investing in/committing to community management. Tweet. MORE
Creating an Instagram community for your business is one of the best ways to gain brand loyalty, boost engagement, and stay connected to your customers. Investing in an online community can be one of the most valuable moves any brand can make for long-term success. . MORE
As a community manager you have to think about how you can support them, find the answers they are looking for, and add value for the brand you represent. Personally my belief is community managers should focus on interactions and not the number of fans. Blog brands community Social Media Social media is so much more than how many fans or followers you have. It’s about connecting with people, establishing relationships, and adding value to those relationships. MORE
Facebook has added a new Community Management education stream to its free Blueprint program MORE
Ahead of the holidays, TikTok has announced a range of updates to its community guidelines in order to better protect users MORE
Facebook is making its Facebook Community Manager Certification course available in more languages MORE
In the social space, there’s a lot of talk about “community.” ” We hear it all the time and, rightly so; because community is just that important. Like Rome, however, a community can’t be built in a day. But community is a funny thing; you’re either all in, or you’re out. So that kept me thinking about how one puts the “we” in any community forum, as well as how one sustains it. MORE
The following post is part of the Mindjumpers Network series and written by our Community Manager, Sara Hansson. Mindjumpers Network is a global network of local country community managers enabling international companies to execute and maintain brand communities in a structured, quality assured and cost effective way across markets with the aim of creating effect and value. MORE
Your ability to build an online community and share updates with your constituents on Facebook has never been stronger. Pinning important posts to the top of your Facebook Page for ease of viewing helps proactively inform and educate your community. MORE
Facebook has launched a new, free education stream focused on effective community management MORE
Communities have been around for centuries, however online communities have only been around for a few decades. According to Computerworld the first “online community” came about in 1973 when Talkomatic for the PLATO time-sharing system released a text-based group chat. One thing that all of these have in common is the notion of community building. So how can you, as a communications professional, leverage the power of community building for your brand? MORE
Facebook has joined Andreessen Horowitz’s Talent x Opportunity Initiative to help provide support for businesses from underserved communities MORE
If you know me, you know that community has always been the backbone of my work, and the foundation of my business. When we look at what we dream online communities could be, we wanted: For them to be for us, whoever we are and whatever we believe. MORE
As your knowledge deepened, community expanded and influence rose you somehow forgot those little things you once celebrated. It reminds us just how important community is to us both personally and professionally. Community Doesn't Happen Overnight. MORE
Community fundraising goes beyond raising funds for a specific cause. It provides an opportunity to improve an entire community through the efforts of the fundraiser. Here’s one example of an organization that’s clearly been successful through their community fundraising efforts. Leading by example, Boys to Men helps the whole San Diego community through its singular cause. “We Community, which we are going away from, is so important to our program. MORE
The agreement sees the two national organizations exchange ownership of 41 community and commuter newspapers and then shutter most of them, but it’s the fault of industry disruption according to the news release announcing the deal. This is a bad deal, not only for the almost 300 news media professionals who are out of a job, but because reporting local news is important to our communities. Communities want, and need, local news, not just a freesheet stuffed with ads. MORE
In addition to being Community Manager Appreciation Day (#CMAD for all you hashtag fiends), today is also the day: Henry VIII died (1547, and women all over England breathed a sigh of relief). Marketwire and TheCommunityManager.com asked community managers about what they do, how they do it, and where they see the future of community management going… and then put all the answers together in an eBook. MORE
Twitter's working on a new option that would enable users to create sub-communities, and share their tweets within those selected groups only MORE
Having a strong community is one of the most important aspects of business. This week’s roundup includes seven posts that are good reads on both maintaining as well as building your business community. How To Be A Better Facebook Community Manager. So You Think You Want to be a Community Manager? Why: An inside view on what community management actually entails. Community Consultation – Offline & Online. Happy Monday! MORE
Facebook has joined Andreessen Horowitz’s Talent x Opportunity Initiative to help provide support for businesses from underserved communities MORE
Facebook has worked with researchers from The Governance Lab at NYU to provide new insights into the importance of online communities MORE
2020 has created many challenges for the average person, but it may have created even more challenges for social media community managers across the nation. The Importance of Community Management. 5 Tips for Enhancing Your Social Community. MORE
So, when I was asked to share what the future of community management would be like, at first it felt like an impossible task. Perhaps you are feeling the strife of defining “community management”, or trying to figure out where a discipline that touches so many areas of your business fits on your org chart. This is a pivotal time in the discipline of community management, and many brands are asking these very questions. MORE
Building a social media community? If you’re looking for ways to create a thriving online community, check out the following tips. Agorapulse: What’s one huge mistake that people make when building campaigns for their community? MORE
Effective community management is key to maximizing your digital marketing performance - but it's also often overlooked. Check out these tips MORE
conference in New Orleans about “Building Your Tradeshow Community Online&#. The presentation applies to any event community. We talked about the ecosystem – what your open community online actually looks like. We discussed skill sets for community building, the importance of finding small groups, and the role of champions in scaling your efforts. Building Your Tradeshow Community Online. MORE
” Talk about a religious celebration that’s gone mainstream… and one that engenders a feeling of community among those who celebrate the day. While our roundup today isn’t (all) about SPD, it is about celebrating your community… which is one of the gifts of an event like SPD – that, even if just for a day, you feel part of a community. How to Build Creativity and Self-Expression with Your Community. MORE
Facebook has announced the 2021 iteration of its Community Accelerator Program, which is designed to help group admins maximize their communities MORE
Just a quick follow-up to Maggie’s post on Community Management 101. Rachel Happe of the Community Roundtable pointed us to her slide deck on “Community Management Fundamentals&# in the comments; I wanted to make sure everyone sees it. And by coincidence, there’s a great post by Paul Schneider this week on associationTECH about 5 Common Pitfalls to Avoid When Launching an Online Community which is worth reading in relation to these other resources. MORE
Over the past two years, I have significantly grown my online community through the power of livestreaming and video content. In this article, I will share three specific ways that livestreaming has helped me grow my community. How is your video content serving your community? The more I listen to my community, the more they are interested in coming to my show. However, I now have almost 11K followers and a very engaged community. Guest Post by Ai Addyson-Zhang. MORE
At the heart of social PR lies community. So that’s what we focused on for the April #measurePR Twitter chat; how to measure community, how to tell when community-building initiatives are working (and when they’re not), and how community-focused metrics might change over time. Experts in measuring community. A1: Building a community around a product or service is just part of our jobs in #PR today (which is great, because it’s fun!). MORE
BigMarker.com is a social network for communities. By offering unlimited web conferencing and key project management tools, it hopes to empower communities to make a difference. With this product BigMarker.com are looking to connect communities and according to them, communities are the best places to network and find people with common interest. A BigMarker.com Community equips anyone with the tools they need to make a difference. MORE
It turns out that creating a brand community for your B2B company can give you that type of mouthwatering ROI. . B2B businesses need to foster a strong spirit of community to serve their clients and customers better. What is a Brand Community? Salesforce Community Cloud. MORE
Whether you have an established online presence or are just beginning your journey into the realm of social media marketing, it’s vitally important to establish social community management best practices in your social media strategy. MORE
As a social media manager, you likely have access to great community insights that other members of your organization do not. Here are a few examples of how community insights have made an impact on famous brands, and how you might be able to replicate their success. If a huge company like Tesla can enact change like that from a single customer suggestion, imagine what improvements your brand might make after implementing regular community insight check-ins. MORE
Regular WUL readers know that Shonali (a friend and former colleague at Socialmedia.biz ) showcases guest posts about how to build, engage and sustain an online community, among other things. so that others might gain insights for their own community efforts. So our small marketing team is now working to grow our user base and nurture our new community. Building a New Kind of Cruise Community is a post from: Shonali Burke Consulting, Inc. Guest Post by J.D. Lasica. MORE
Your brand is on multiple social media platforms and posting regularly, but when it comes to engaging your social community, are you giving your audience what they want ? When creating content for social, community managers should first ask themselves “why would they care?” May your social community doesn’t click through to read link posts, but they may engage in your poll. MORE
about what the difference is between “community manager&# and “social media manager?&# I know I am – and I am both a community manager and a social media manager! But there seems to be a lot of cofusion both on the part of employers and job candidates, and a lot of jobs that actually entail managing a company’s social media marketing efforts are being billed as community management positions. The whole concept of online community is evolving. MORE
Communities Related Topics Ignite Social Media
DECEMBER 10, 2020
2020 has created many challenges for the average person, but it may have created even more challenges for social media community managers across the nation. The Importance of Community Management. 5 Tips for Enhancing Your Social Community.
Social Media Today
MAY 4, 2021
Facebook has announced the 2021 iteration of its Community Accelerator Program, which is designed to help group admins maximize their communities
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Social Media Today
MARCH 3, 2021
Facebook is making its Facebook Community Manager Certification course available in more languages
Waxing UnLyrical
APRIL 4, 2019
Communities have been around for centuries, however online communities have only been around for a few decades. According to Computerworld the first “online community” came about in 1973 when Talkomatic for the PLATO time-sharing system released a text-based group chat. One thing that all of these have in common is the notion of community building. So how can you, as a communications professional, leverage the power of community building for your brand?
Social Media Today
FEBRUARY 24, 2021
Facebook has worked with researchers from The Governance Lab at NYU to provide new insights into the importance of online communities
Sherrilynne Starkie
NOVEMBER 28, 2017
The agreement sees the two national organizations exchange ownership of 41 community and commuter newspapers and then shutter most of them, but it’s the fault of industry disruption according to the news release announcing the deal. This is a bad deal, not only for the almost 300 news media professionals who are out of a job, but because reporting local news is important to our communities. Communities want, and need, local news, not just a freesheet stuffed with ads.
Waxing UnLyrical
MARCH 16, 2015
” Talk about a religious celebration that’s gone mainstream… and one that engenders a feeling of community among those who celebrate the day. While our roundup today isn’t (all) about SPD, it is about celebrating your community… which is one of the gifts of an event like SPD – that, even if just for a day, you feel part of a community. How to Build Creativity and Self-Expression with Your Community.
Janet Fouts
MAY 28, 2020
If you know me, you know that community has always been the backbone of my work, and the foundation of my business. When we look at what we dream online communities could be, we wanted: For them to be for us, whoever we are and whatever we believe.
Ignite Social Media
FEBRUARY 18, 2019
Your brand is on multiple social media platforms and posting regularly, but when it comes to engaging your social community, are you giving your audience what they want ? When creating content for social, community managers should first ask themselves “why would they care?” May your social community doesn’t click through to read link posts, but they may engage in your poll.
Social Media Today
JULY 8, 2020
Facebook has added a new Community Management education stream to its free Blueprint program
Ignite Social Media
OCTOBER 30, 2018
There’s a lot that goes into community management. A community manager acts as the link between a brand and its customers- helping to build, grow, and manage their online communities. Community managers (CMs) are, in many cases, the voice of the brand. They are immersed in the community and they’re the people you communicate with when you reach out to a brand. We’ve compiled some examples of great community management to recognize some of their hard work!
Waxing UnLyrical
JANUARY 28, 2013
In addition to being Community Manager Appreciation Day (#CMAD for all you hashtag fiends), today is also the day: Henry VIII died (1547, and women all over England breathed a sigh of relief). Marketwire and TheCommunityManager.com asked community managers about what they do, how they do it, and where they see the future of community management going… and then put all the answers together in an eBook.
Social Media Today
APRIL 21, 2021
Facebook has joined Andreessen Horowitz’s Talent x Opportunity Initiative to help provide support for businesses from underserved communities
Social Media Today
APRIL 28, 2021
Facebook is working to help improve COVID-19 vaccine messaging in vulnerable communities
Social Media Today
MARCH 26, 2021
Twitter's working on a new option that would enable users to create sub-communities, and share their tweets within those selected groups only
Waxing UnLyrical
APRIL 18, 2019
Over the past two years, I have significantly grown my online community through the power of livestreaming and video content. In this article, I will share three specific ways that livestreaming has helped me grow my community. How is your video content serving your community? The more I listen to my community, the more they are interested in coming to my show. However, I now have almost 11K followers and a very engaged community. Guest Post by Ai Addyson-Zhang.
Later
MAY 29, 2020
Creating an Instagram community for your business is one of the best ways to gain brand loyalty, boost engagement, and stay connected to your customers. Investing in an online community can be one of the most valuable moves any brand can make for long-term success. .
Waxing UnLyrical
APRIL 24, 2015
At the heart of social PR lies community. So that’s what we focused on for the April #measurePR Twitter chat; how to measure community, how to tell when community-building initiatives are working (and when they’re not), and how community-focused metrics might change over time. Experts in measuring community. A1: Building a community around a product or service is just part of our jobs in #PR today (which is great, because it’s fun!).
Waxing UnLyrical
JUNE 3, 2013
Having a strong community is one of the most important aspects of business. This week’s roundup includes seven posts that are good reads on both maintaining as well as building your business community. How To Be A Better Facebook Community Manager. So You Think You Want to be a Community Manager? Why: An inside view on what community management actually entails. Community Consultation – Offline & Online. Happy Monday!
Dave Fleet
MARCH 1, 2014
Communities in particular were by their nature filled with people who already have an affinity or interest in your product, right? At the same time, the community-building interactions that drove many of us to this space have dwindled with a lot of companies. Marketing, community or both? So, the problem comes when organizations decide to ONLY focus on content , and to avoid investing in/committing to community management. Tweet.
Social Media Strategies Summit
MAY 25, 2021
Your ability to build an online community and share updates with your constituents on Facebook has never been stronger. Pinning important posts to the top of your Facebook Page for ease of viewing helps proactively inform and educate your community.
Social Media Today
OCTOBER 1, 2019
Effective community management is key to maximizing your digital marketing performance - but it's also often overlooked. Check out these tips
agora pulse
FEBRUARY 25, 2021
Building a social media community? If you’re looking for ways to create a thriving online community, check out the following tips. Agorapulse: What’s one huge mistake that people make when building campaigns for their community?
Waxing UnLyrical
APRIL 15, 2015
Regular WUL readers know that Shonali (a friend and former colleague at Socialmedia.biz ) showcases guest posts about how to build, engage and sustain an online community, among other things. so that others might gain insights for their own community efforts. So our small marketing team is now working to grow our user base and nurture our new community. Building a New Kind of Cruise Community is a post from: Shonali Burke Consulting, Inc. Guest Post by J.D. Lasica.
Waxing UnLyrical
FEBRUARY 26, 2016
In the social space, there’s a lot of talk about “community.” ” We hear it all the time and, rightly so; because community is just that important. Like Rome, however, a community can’t be built in a day. But community is a funny thing; you’re either all in, or you’re out. So that kept me thinking about how one puts the “we” in any community forum, as well as how one sustains it.
Oktopost
MAY 12, 2021
It turns out that creating a brand community for your B2B company can give you that type of mouthwatering ROI. . B2B businesses need to foster a strong spirit of community to serve their clients and customers better. What is a Brand Community? Salesforce Community Cloud.
Sociallyin Insider Blog
OCTOBER 16, 2020
Whether you have an established online presence or are just beginning your journey into the realm of social media marketing, it’s vitally important to establish social community management best practices in your social media strategy.
Ignite Social Media
MAY 27, 2016
So, when I was asked to share what the future of community management would be like, at first it felt like an impossible task. Perhaps you are feeling the strife of defining “community management”, or trying to figure out where a discipline that touches so many areas of your business fits on your org chart. This is a pivotal time in the discipline of community management, and many brands are asking these very questions.
Firebelly
OCTOBER 11, 2013
As a community manager you have to think about how you can support them, find the answers they are looking for, and add value for the brand you represent. Personally my belief is community managers should focus on interactions and not the number of fans. Blog brands community Social Media Social media is so much more than how many fans or followers you have. It’s about connecting with people, establishing relationships, and adding value to those relationships.
Waxing UnLyrical
APRIL 29, 2015
Community fundraising goes beyond raising funds for a specific cause. It provides an opportunity to improve an entire community through the efforts of the fundraiser. Here’s one example of an organization that’s clearly been successful through their community fundraising efforts. Leading by example, Boys to Men helps the whole San Diego community through its singular cause. “We Community, which we are going away from, is so important to our program.
SocialFish
DECEMBER 13, 2010
conference in New Orleans about “Building Your Tradeshow Community Online&#. The presentation applies to any event community. We talked about the ecosystem – what your open community online actually looks like. We discussed skill sets for community building, the importance of finding small groups, and the role of champions in scaling your efforts. Building Your Tradeshow Community Online.
Social Media Today
APRIL 21, 2021
Facebook has joined Andreessen Horowitz’s Talent x Opportunity Initiative to help provide support for businesses from underserved communities
Pam Moore
APRIL 23, 2020
As your knowledge deepened, community expanded and influence rose you somehow forgot those little things you once celebrated. It reminds us just how important community is to us both personally and professionally. Community Doesn't Happen Overnight.
Social Media Today
DECEMBER 15, 2020
Ahead of the holidays, TikTok has announced a range of updates to its community guidelines in order to better protect users
Mindjumpers
APRIL 2, 2012
BigMarker.com is a social network for communities. By offering unlimited web conferencing and key project management tools, it hopes to empower communities to make a difference. With this product BigMarker.com are looking to connect communities and according to them, communities are the best places to network and find people with common interest. A BigMarker.com Community equips anyone with the tools they need to make a difference.
Harp Interactive
APRIL 30, 2012
A Facebook Page is an excellent venue for community building among brand advocates and customers (or potential customers) seeking more information, discounts, insight or customer assistance. Blog Facebook How To Policy Social Media Marketing Facebook community guidelines Facebook house rules how to set up Facebook Community Guidelines How to set up Facebook House RulesDoes your Facebook Page have Rules or is it a free-for-all?
Mindjumpers
SEPTEMBER 14, 2012
The following post is part of the Mindjumpers Network series and written by our Community Manager, Sara Hansson. Mindjumpers Network is a global network of local country community managers enabling international companies to execute and maintain brand communities in a structured, quality assured and cost effective way across markets with the aim of creating effect and value.
SocialFish
FEBRUARY 23, 2011
Just a quick follow-up to Maggie’s post on Community Management 101. Rachel Happe of the Community Roundtable pointed us to her slide deck on “Community Management Fundamentals&# in the comments; I wanted to make sure everyone sees it. And by coincidence, there’s a great post by Paul Schneider this week on associationTECH about 5 Common Pitfalls to Avoid When Launching an Online Community which is worth reading in relation to these other resources.
Ignite Social Media
OCTOBER 29, 2019
As a social media manager, you likely have access to great community insights that other members of your organization do not. Here are a few examples of how community insights have made an impact on famous brands, and how you might be able to replicate their success. If a huge company like Tesla can enact change like that from a single customer suggestion, imagine what improvements your brand might make after implementing regular community insight check-ins.
Waxing UnLyrical
JUNE 3, 2011
about what the difference is between “community manager&# and “social media manager?&# I know I am – and I am both a community manager and a social media manager! But there seems to be a lot of cofusion both on the part of employers and job candidates, and a lot of jobs that actually entail managing a company’s social media marketing efforts are being billed as community management positions. The whole concept of online community is evolving.
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