SocialFish

FEBRUARY 23, 2011

Just a quick follow-up to Maggie’s post on Community Management 101. Rachel Happe of the Community Roundtable pointed us to her slide deck on “Community Management Fundamentals&# in the comments; I wanted to make sure everyone sees it. Community Management Fundamentals. Thanks, Rachel!

Communities 169

Communities Resources Comments Community Platforms 169

Social Media Strategery

MARCH 8, 2011

When someone in the communications industry refers to a “ community manager ,&# they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. The Internal Community Manager wears many hats. With the growing ubiquity of Enterprise 2.0

Communities 137

Communities Wiki Social Media Forums 137

Convince & Convert

DECEMBER 7, 2010

Tweet Guest post as part of the virtual book tour by Maddie Grant and Lindy Dreyer to explore concepts from their new book Open Community : a little book of big ideas for associations navigating the social web. We come from the association industry and for many of us “membership” people, community is old hat. It’s what we do.

Communities 103

Communities Skills Social Media Collaboration 103

Convince & Convert

FEBRUARY 8, 2012

It is Jay Baer joined today by a very special guest, my friend who is the Director of Community and all things fabulous at BlogWorld and also the author of Online Community Management For Dummies , Ms. It really is a treasure trove of advice and best practices around community management. Deb, how are you? How are you?

Communities 102

Communities Activities Facebook Social Media 102

Buzz Marketing for Technology

JULY 7, 2008

I’ve done a number of workshops the past few months with clients designed to do two primary things: Land a common understanding across the teams involved around what social media, communities and influencer programs really are and more importantly why it matters to a business. I wish that could be enough said.

Social Media 117

Social Media Communities Groups Groups 117

Sprout Social

NOVEMBER 19, 2020

The results will be not only more successful utilization of the Sprout platform, but more compelling community conversations and engagements across your social channels. Rely on up-to-date experiences with social networks and community platforms. If you’re not using some of them already, take a closer look.

Reddit 95

Reddit Social Media YouTube Reputation 95

Jason Yormark

AUGUST 17, 2009

It’s about the strategies and methods to incorporate in your communities and social spaces to facilitate mutually beneficial conversations. Be Everywhere The first step that any business needs to take is establishing themselves as a company that embraces community. In other words, a community platform that lives on your site.

Conversation 195

Conversation Strategy Social Media RSS 195

Waxing UnLyrical

MAY 29, 2015

Maddie is a culture change consultant and digital strategist who is recognized for her authority on productive workplaces and communities, and co-author of the new book, When Millennials Take Over. shonali you can find lurkers through web analytics and community platform metrics, but also simply by asking once in a while!

Lurker 100

Lurker Metrics Consultant Twitter 100

Social Media Strategies Summit

FEBRUARY 27, 2020

As social media platforms look for ways to further prioritize video, and users seek out more ephemeral, bite-sized content, marketers have an opportunity to incorporate quick videos into their strategies in cost-effective, creative, and powerful ways. 2 Growth of private communities and tight-knit tribes. Source: Facebook Groups.

Social Media 184

Social Media Trends Instagram Facebook 184

SocialFish

JANUARY 11, 2011

We have some great stuff in the works, including a new Open Community case study series by Deirdre Reid , and an interview series where we’ll be talking to several top association CEO’s about the ideas in our little book. Community Management Resources. Community platforms do not equal community.

Social Media 170

Social Media Postrank Facebook Case Study 170

ProBlogger

DECEMBER 11, 2012

Many blogs attempt to build a community, but few succeed. However, if you want your blog to be the hub of a major community, then you need to develop a strong sense of community. However, if you want your blog to be the hub of a major community, then you need to develop a strong sense of community.

Communities 40

Communities Influencer Eventful Badge 40

Adam Cohen

JUNE 30, 2011

To that end, the first major step in our journey was the launch of EMC|ONE – An internal community platform for our global employees. We’re proud to share that the EMC|ONE community consists of over 30k active members while our overall employee population is around 48k. LD: Openness and transparency are key.

Social Media 177

Social Media Communities Collaboration Community Platforms 177

SocialFish

APRIL 1, 2011

8 Signs You Have Outgrown Your Online Community Platform (Socious Member Engagement Blog). The Social Website: Integrating Social Media Into Your Website (Community Organizer 2.0). How to Craft the Perfect Quora Answer (Logic + Emotion). Ecosystems. Your Association: The Living Organism (MidCourse Corrections).

Sysomos 162

Sysomos Social Media Vimeo Social CRM 162

The Realtime Report

APRIL 26, 2018

Research is conducted using community platforms or on a one-to-one basis. This is as much a reflection on how modern consumers are using and integrating new technology into their lives as it is about methodology. Most businesses are unsure of how to make the most of such methods.

How To 114

How To Social Media Content management systems Survey 114

Convince & Convert

JUNE 29, 2017

Brands are revisiting social media as a community-building tool, rather than a marketing platform. Your content team shouldn’t the only ones managing your company’s social media accounts. Pro sports is just one of many industries that struggle to connect with fans consistently via social.

Content 103

Content Team Social Media Sports 103

Harp Interactive

OCTOBER 9, 2009

Build community platforms around real communities of shared interest. Start a community group on Facebook or Ning or MySpace or LinkedIn around the space where your customer does business. Consider the value of hiring a community manager. Check out Twitter as a way to show a company’s personality.

Social Media 232

Social Media Marketing Press Release Blogger 232

Convince & Convert

JUNE 29, 2017

Brands are revisiting social media as a community-building tool, rather than a marketing platform. Your content team shouldn’t be the only ones managing your company’s social media accounts. Pro sports is just one of many industries that struggle to connect with fans consistently via social.

Content 85

Content Team Social Media Sports 85

Adam Cohen

JUNE 30, 2011

To that end, the first major step in our journey was the launch of EMC|ONE – An internal community platform for our global employees. We’re proud to share that the EMC|ONE community consists of over 30k active members while our overall employee population is around 48k. LD: Openness and transparency are key.

Social Media 100

Social Media Communities Collaboration Community Platforms 100

SocialFish

OCTOBER 1, 2010

Offline-to-Online-to-Offline: Lessons Learned in Building a Custom Community Platform (Frogloop). (Scott Brinker). How To Be The Jack Bauer Of Your Company (Adam Singer). Under Construction (Acronym). We Don’t Ask ‘Why’ Enough (Beth Harte). Olivier Blanchard).

Social Media 165

Social Media Foursquare Social CRM Analysis 165

Proactive Report

JUNE 5, 2011

According to a Hypatia Research report, “Benchmarking Social Community Platform Investments & ROI,&# only 40% of companies measure social media performance on a quarterly or annual basis, while almost 13% or the organizations surveyed do not measure ROI from social media at all, and another 18% said they do so only on an ad hoc basis.

Social Media 82

Social Media ROI Metrics Twitter 82

Social Media Strategery

AUGUST 26, 2010

The developers are often the most active members of their respective communities and they’re using their own software day after day in the course of doing their jobs. Common Ground – you become a member of the community instead of the guy behind the curtain making changes willy-nilly. Notice anything?

Gov 2.0 117

Gov 2.0 Tools Social Media Wiki 117

Jeff Esposito

JUNE 3, 2011

Facebook is the hotness that many are using as their community platform to build out oodles of fans (Twitter and LinkedIn are doing this to a lesser extent). Who owns your brand’s social media data? Every company is looking into the social game in one way shape or form nowadays.

Social Media 39

Social Media Community Platforms Facebook Journal 39

ProBlogger

MAY 8, 2012

Back in July 2011, I started doing monthly live training events for participants in my membership community, which I record. Use it as part of the content for members of a member community platform. Then, I began editing down short excerpts from those hour-long events and using them as blog posts. Get interviewed.

Blogger 38

Blogger WordPress Posterous Training 38

Koka Sexton

DECEMBER 5, 2008

link] – This Contra Costa Times is my local newspaper and though they have a pretty low level community platform on their website someone thought far enough ahead to set up a Twitter profile. This is because CNN has mastered the art of sending updates about any news that comes across their desk.

WordPress 40

WordPress Twitter Foursquare Social Media 40

Koka Sexton

DECEMBER 5, 2008

link] – This Contra Costa Times is my local newspaper and though they have a pretty low level community platform on their website someone thought far enough ahead to set up a Twitter profile. This is because CNN has mastered the art of sending updates about any news that comes across their desk.

Twitter 40

Twitter News WordPress Foursquare 40

Mindjumpers

AUGUST 11, 2010

Word of mouth marketing has found a strong partner in social media which further emphasizes more personal and relevant relations with clients, prospects, brand advocates and communities. Next to the use of social network sites you can also use proprietary community platforms.

Marketing 171

Marketing Social Media Social Networking Blogger 171

Convince & Convert

AUGUST 3, 2010

I have actually heard this exact sentiment from several companies and agencies recently, wondering whether they should increase their Facebook efforts because the size of the member community is just so overwhelming. If your community is there, then you should be too, and the question is really rhetorical, isn’t it?

Facebook 165

Facebook Social Media Consultant Google 165

Convince & Convert

AUGUST 3, 2010

I have actually heard this exact sentiment from several companies and agencies recently, wondering whether they should increase their Facebook efforts because the size of the member community is just so overwhelming. If your community is there, then you should be too, and the question is really rhetorical, isn’t it?

Social Media 166

Social Media Facebook Marketing Consultant 166