Instagram's Testing a new FAQ Option for Direct Interactions with Business Accounts
Social Media Today
NOVEMBER 24, 2020
Instagram is testing a new FAQ option for business accounts to help brands provide quick responses to common customer queries.
FAQ Related Topics 
FAQ Chatbot: The Best Way to Save Time on Customer Service
Hootsuite
JUNE 16, 2022
You can save yourself the headache by automating your customer service with FAQ chatbots. This article will walk you through the what, how, and why of FAQ chatbots. What is an FAQ chatbot? FAQ chatbots are bots designed to answer common questions people have about a product or service. Why use FAQ chatbots?
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Content Moderation in 2023: Tips, Tools, and FAQs
Hootsuite
FEBRUARY 6, 2023
Content moderation FAQs What does a content moderator do? Free 30-Day Trial The post Content Moderation in 2023: Tips, Tools, and FAQs appeared first on Social Media Marketing & Management Dashboard. It’s designed to filter out inappropriate content including abusive language, hate speech, spam, trolling, and bots.
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Instagram FAQ: Everything You’ve Ever Wanted To Know
Later
APRIL 9, 2021
Sign up and start creating your perfect Instagram aesthetic today: The post Instagram FAQ: Everything You’ve Ever Wanted To Know appeared first on Later Blog. Find more information on adding music to your Instagram Stories here. Plan and preview your Instagram feed in advance with Later for free!
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10 Most Frequently Asked Questions About Marketo Forms (FAQ)
Oktopost
JULY 14, 2019
We hope this FAQ will steer you toward true Marketo mastery. We hope this FAQ clears up any Marketo questions you might have, and helps you use its forms with confidence. Of course, no mere FAQ can comprehensively address all of the issues and scenarios that advanced users will bring to the surface. Conclusion.
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Using a Social FAQ to Kick Start Content Marketing
Convince & Convert
FEBRUARY 23, 2011
Build a Social FAQ. The best way to remove subjective bias and get started with content marketing is to create a social FAQ. In addition to being an exceptionally well run operation, Holiday World (and the attached Splashing Safari water park) are masters of the social FAQ. I love the deprecating annotations on the video).
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Social listening FAQ: 19 social media monitoring questions, answered
Awario
JUNE 29, 2020
We wanted to gather the most frequently asked questions about social listening and answer them. What I ended up with is the list of questions varying from the most obvious to quite specific (but still popular).
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Get Expert Answers to These Facebook Advertising FAQs
agora pulse
APRIL 22, 2020
Facebook ads can be a powerful part of your social media strategy—when you use them correctly. But until you’re consistently seeing a clear ROI on your ads, how do you know if you’re doing Facebook advertising right? In our most recent episode of Social Pulse Weekly, I was joined by Amanda Robinson, also known as “The Digital Gal.”
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Want More Clients? Here's How to Grow Your Income With FAQ Videos
Forbes Social Media
JANUARY 9, 2019
Generate more leads, earn more clients and increase your SEO value with this formula for the perfect FAQ video strategy. If you're looking to increase traffic to your website by up to 96%, look no further then. what you already know.
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4 Steps to Drive Sales with a Social FAQ | Blogging and Content.
Convince & Convert
MAY 11, 2010
Not in a “here’s our FAQ&# way, but in a vigorous, social media way. I would also make a point to solicit input from customer service and sales teams, as they have more day-to-day interaction with fence-sitters. Answer Man Once you’ve identified your top six questions, answer them.
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10 Steps to Build Your Social Customer Care Strategy
Social Media Strategies Summit
SEPTEMBER 22, 2023
Build a Hub of Answers to FAQs There are likely a handful of questions your customer support team must repeatedly deal with. This strategy makes life easier for your customer support team and helps them respond faster to frequently asked questions (FAQs).
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Can videos humanize your FAQ section?
Jeff Esposito
MAY 1, 2013
That’s what John Kimmich, owner of The Alchemist Brewery did: What I like about the video is that it addresses all of the FAQs that his customers have and also visualizes why he answered the way he did. Can video help your FAQs out? Social Business social media FAQ Heady Topper John Kimmich The Alchemist Brewery'
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iOS 14 Resources for Facebook Advertisers
Jon Loomer
MARCH 25, 2021
I am overflowing with resources, but let’s break them down… iOS 14 FAQ. I’ve updated the FAQ to reflect many of those questions. VIEW THE iOS 14 FAQ HERE]. Since the end of 2020, I’ve been hyper-focused on this topic, determined to understand it so that I can help prepare you for it, too.
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Everything You Need to Know About Ecommerce Chatbots in 2022
Hootsuite
SEPTEMBER 30, 2022
This is because ecommerce chatbots can: Answer FAQs. Answer FAQs. FAQ chatbots can answer questions, and push customers to the next step in their user journey. Hootsuite’s Heydey , automates customer FAQs, order tracking questions, and general customer support. It answers FAQs, and queries about customer orders.
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The 12 Top Benefits of Chatbots in 2023
Hootsuite
FEBRUARY 14, 2023
Answering FAQs, helping with order tracking, product recommendations, and various other types of support are available at all hours. Answer your customer FAQs automatically Raise your hand if you’re sick of answering the same four questions over and over (and over) again. Needless to say, this is a major time saver for retailers.
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Facebook Ads Restriction Period for Politics and Social Issues in the US
Jon Loomer
OCTOBER 9, 2022
Elections FAQ. If you have questions related to the process of running political and social issues ads, check the following resources: Ad Restrictions Best Practices. Elections Hub. The restriction period makes sense. Facebook doesn’t want to accidentally allow ads that violate rules, potentially impacting elections.
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COVID-19 Social Media Re-Opening Checklist
Ignite Social Media
MAY 14, 2020
Develop FAQs with sample messaging in anticipation to questions you will likely get Be proactive with this messaging through your social content. Post FAQs on your landing page. (store hours, phone numbers to call, precautions being taken) Pin a social post to the top of your page that directs users to this page.
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The Top 5 FAQs From The Forbes Personal Branding Webinar
Forbes Social Media
SEPTEMBER 16, 2018
The rules of personal branding have changed. Here's what you need to know so you can build a compelling brand in the digital age.
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Don’t Be Scared, Be Prepared: How to Manage a Social Media Crisis
Convince & Convert
NOVEMBER 4, 2018
Create a Crisis FAQ Page. Update all bio links to point to the crisis FAQ. This Crisis FAQ should include: Acknowledgment of the crisis. Once the information is collected and a central FAQ hub is designated, it’s time to roll up the sleeves and let people know you’re in for the long haul. How the company found out.
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ProBlogger FAQ: How Often Should I Post?
ProBlogger
APRIL 20, 2015
As I said in my previous FAQ post on how long posts should be – it depends on several factors. ProBlogger FAQ: How Often Should I Post? It doesn’t matter if you’ve just started or you’ve been posting for years – people change, algorithms change, and even your motivations for blogging change.
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4 Ways Brands Can Use Instagram’s Pinned Comments
Later
AUGUST 6, 2020
Plus you can use it to answer FAQs and spotlight testimonials! The feature can be used by brands, creators, influencers, and social media managers to spotlight positive comments, combat misinformation, answer FAQs, and more. Pinned Comments Tip #3: Answer FAQ . What is the Instagram Pinned Comments Feature? The outcome?
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10 Ways an AI Customer Service Chatbot Can Help Your Business
Hootsuite
FEBRUARY 9, 2023
Answer repeat FAQs and save your team time Customer service FAQ chatbots have a ton of benefits. With an FAQ chatbot, you can watch your office productivity spike and your internal team satisfaction rise. Offering customers instant service in their preferred language is one easy win. Source: Heyday 2.
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PB139: Challenge: Create Content That Answers a FAQ
ProBlogger
AUGUST 3, 2016
Challenge: Create Content That Answers a FAQ. In Today’s Episode Challenge: Create Content That Answers a FAQ. Write and publish a FAQ post. Further Resources on Creating Content That Answers a FAQ. The post PB139: Challenge: Create Content That Answers a FAQ appeared first on ProBlogger Podcast. Share the link.
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Demystifying conversational AI and its impact on the customer experience
Sprout Social
AUGUST 29, 2023
Rule-based chatbots are extremely useful when it comes to offloading general inquiries and FAQs from customer service teams’ plates. AI can handle FAQs and easy-to-resolve tasks, which frees up time for every team member to focus on higher-level, complex issues—without leaving users waiting on hold.
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The 15 Best Shopify Apps to Help Grow Your Ecommerce Store
Hootsuite
OCTOBER 18, 2022
Heyday – Chat & FAQ Automation. Dealing with FAQs like store hours, order tracking, and more can take valuable time away from your customer support team. Heyday is a conversational AI chatbot that can automate FAQs and customer support for your business. Best Shopify apps FAQ. That’s where Heyday comes in.
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What is Conversational Commerce and Why Does it Matter for Brands?
Hootsuite
OCTOBER 27, 2022
Chatbots like Heyday can also answer all the FAQs coming in, saving your team valuable time and resources. Answer FAQs in other languages without hiring a whole new team. Do: Set up automations for FAQs to provide immediate responses to customers. These responses become more accurate and effective over time. Source: Heyday.
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How We Built Our Guest Posting Program
Buffer Social
DECEMBER 5, 2023
Setting up guidelines and FAQS After conducting the research, we used the information we gathered to outline the elements of the program. We also developed some FAQs that might come up, such as “What should I write for the Buffer blog?” First, we repurposed our existing blog guidelines and style guide.
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The Best Facebook Messenger Marketing Strategies for 2023
Hootsuite
JANUARY 16, 2023
Use an FAQ chatbot to engage with customers 24/7. When you automate your FAQs, you’re also saving your customer support team from having to do the work. It automated answers to FAQs around order tracking, product questions, and other simple queries. Here are five Facebook Messenger marketing strategies you can try today.
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Grow Your Business Using Business Listing Management
Social Media Marketing
SEPTEMBER 15, 2021
FAQ How do I find a business listing site? You can simply reach out to us through our website. We are one of the best free business listing sites in the USA like FindersPage. So, what are you waiting for? Connect with us to get your business listed online.
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26 Truths About Me and Convince and Convert
Convince & Convert
DECEMBER 30, 2012
For a long time now, I’ve been writing about the power of the “ Social FAQ.” ” It’s a simple premise, really. If you want to garner trust and overcome objections, proactively answer the questions that your customers and potential customers have about you.
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Jing Project: Visual conversation starts here. Mac or Windows.
Buzz Marketing for Technology
JUNE 27, 2008
Find out more in the FAQ , or on the weblog. Send Feedback. Video Tour. Capture, record, share. Communication is evolving. Capture Images. Snap a picture of anything on your desktop. Record Video. Record video of what you do, or what you see. Share Online. Instantly uploaded. Share in email, IM, or blogs. For Mac OS X. For Windows.
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Community Manager: Job Description & Key Responsibilities
Hootsuite
SEPTEMBER 14, 2023
Bonus: Save time and download 20 free, customizable Instagram DM templates for your brand , including greetings, partnership requests, FAQ responses, replies to complaints, and more. Empathy A good community manager is patient and kind. After all, the job really is about being a good pal and making your followers feel both welcome and heard.
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How Much Content Do You Need? Here’s a Formula
Convince & Convert
JUNE 30, 2013
The very best way to get started with content marketing and Youtility is to build the ultimate FAQ, using customer questions. Even if you have a FAQ today, I can almost guarantee it covers far less than 120 questions. The Formula For Content Marketing Success. But which questions, and how many? Use this three-component formula: 1.
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How to Automate DMs on Social Media
Hootsuite
MARCH 2, 2023
Are you looking to automate DMs on social media and live the good life, never having to manually reply to an FAQ again? Bonus: Save time and download 20 free, customizable Instagram DM templates for your brand , including greetings, partnership requests, FAQ responses, replies to complaints, and more. What are automated DMs?
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132 How to Host a Succesful Web Contest
Idaconcpts
JANUARY 27, 2011
Create a FAQ Page: As entrants begin developing their submission materials, many will generate questions regarding the contest details. The best way to save time for both you and the contest entrants is to create a website FAQ page with answers to the most common questions.
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5 Reasons Why Messaging Should Be Part of Your Social Media Strategy
Hootsuite
MAY 20, 2021
Bonus: Save time and download 20 free, customizable Instagram DM templates for your brand , including greetings, partnership requests, FAQ responses, replies to complaints, and more. If your brand is the latter group, there are five main benefits of social messaging that will help encourage you and your internal stakeholders to take the leap.
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Facebook Pages Redesign; What Brands Should Expect
Ignite Social Media
FEBRUARY 3, 2021
As the new Pages slowly roll out over the coming months, we advise you to review Facebook’s FAQs on the redesign as well as take the following steps: Monitor your page layout for any major changes, updating items as needed. How to Prepare Your Page for the Rollout.
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186 How to Delete Uploaded Contacts on Messenger iPhone: A Step-by-Step Guide
BeingOptimist
JUNE 20, 2023
FAQs What happens if I delete uploaded contacts on Messenger? However, please note that this action will not remove the uploaded contacts from your Messenger account entirely. It will only prevent them from being displayed within the app.
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GreenGeeks Review: The Ultimate Review In 2021
BeingOptimist
AUGUST 1, 2021
Pros and Cons of the web host FAQs related to this web hosting. FAQs related to GreenGeeks. This review will aim to discuss as much information as possible about GreenGeeks by covering some key areas. An Overview about GreenGeeks. GreenGeeks is a popular US-based hosting platform whose inception dates back to the year 2008.
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ProBlogger FAQ: How Long Should Posts Be?
ProBlogger
APRIL 7, 2015
ProBlogger FAQ: How Long Should Posts Be? What are your thoughts? Have you seen short-form do well? Or are you more of a long-form writer? I’d love to hear in the comments. Originally at: Blog Tips at ProBlogger.
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How to Properly Disclose Sponsored Instagram Posts According to the FTC
Later
DECEMBER 10, 2019
FAQ #1: Do You Have to Disclose Gifts or Free Products? FAQ #2: Does Tagging a Brand in Your Photo Count as An Endorsement? FAQ #3: How Should You Disclose Sponsored Instagram Stories? FAQ #4: Is Instagram’s Paid Partnership Feature FTC Compliant? FAQ #1: Do You Have to Disclose Gifts or Free Products?
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How to Use Retail Bots for Sales and Customer Service
Hootsuite
APRIL 11, 2022
Retail bots can handle simple requests, like order tracking, FAQ answers, or product recommendations (a.k.a. Automating your FAQ with a shopping bot is a smart move for growing ecommerce brands needing to scale quickly — and in this case, literally overnight. they can be your a personal shopping assistant for your online client).
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The 12 Best Chatbot Examples for Businesses
Hootsuite
SEPTEMBER 16, 2022
This makes them ideal for answering FAQs at any time of the day or night. And it served to give their audience what they wanted: timely answers to FAQs. They needed to automate FAQs to better serve their audience. They chose Acquire Live Chat to act as an FAQ chatbot on their site. Source: Heyday. Get a Free Heyday Demo.
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