ProBlogger FAQ: How Long Should Posts Be?


The best response I’ve seen to a series of posts I’ve done is when I first published 31 Days to Build a Better Blog – where, by posting something every day, I built a community of bloggers all taking small steps in a month to create more successful blogs.

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Can videos humanize your FAQ section?

Jeff Esposito

This holds true for customer service, social media or community managers. That’s what John Kimmich, owner of The Alchemist Brewery did: What I like about the video is that it addresses all of the FAQs that his customers have and also visualizes why he answered the way he did.

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4 Steps to Drive Sales with a Social FAQ | Blogging and Content.

Convince & Convert

Not in a “here’s our FAQ&# way, but in a vigorous, social media way. Cohen RT @jaybaer: 4 Steps to Drive Sales with a Social FAQ [link] [link] Jeffrey L. Cohen RT @jaybaer: 4 Steps to Drive Sales with a Social FAQ [link] [link] Jeffrey L. Cohen RT @jaybaer: 4 Steps to Drive Sales with a Social FAQ [link] [link] Jeffrey L. Stelzner How to use FAQs to drive social sales (great tips!) RT @Mike_Stelzner: How to use FAQs to drive social sales (great tips!)

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Community Manager: To Be Or Not To Be!


Tweet Community Managers are the voice of the brand, but their role varies across companies. There are no set list of rules or guidelines which can a make a successful community, but all successful communities have a common ingredient – a good Community Manager.

Why Facebook’s Community Pages Could Give Brands Headaches

Dave Fleet

Her opening question went something like: “What the heck are Community Pages on Facebook, and why is there one for my company?&#. Community Pages 101. Facebook states : “Generate support for your favorite cause or topic by creating a Community Page.

Open Community Case Study – American Library Association


Community: American Library Association. Your community is not your database. Community unlocks more useful data. Using its online community ALA Connect and social media, ALA has reached out to members and nonmembers, actively soliciting their feedback, ideas and participation.

Decoding the Facebook Algorithm: A Fully Up-to-Date List of the Algorithm Factors and Changes

Buffer Social

In its continued effort to make Facebook an informed community, Facebook is reducing the number of clickbait stories in the News Feed. News and Trends Best Of Facebook FAQ Facebook Tips popular

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How Transparency Creates Engaged Communities

Convince & Convert

Topcoder is a community of designers, developers, and data scientists who specialize in design and technology. This community develops enterprise-level work for some of the biggest companies in the world. How to effectively build and nurture a community. The Sharing Economy.

15 Things Smart, Social Savvy Business Marketers Never do on Facebook

Pam Moore

Facebook presents tremendous opportunity to nurture relationships, establish and grow community, increase brand awareness and even your business bottom line. It will also help you build relationships and connect with influencer in your community and network who are helping you learn and grow.

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Community Discussion: How Often Do You Post on Your Blog?


You can see for yourself what he has to say about posting frequency : ProBlogger FAQ: How Often Should I Post? The post Community Discussion: How Often Do You Post on Your Blog? Community Discussion

Welcoming New Members to your Online Community

Laurel Papworth

The early days when someone first joins are when habits, tone and value of the community culture, loyalty and stickiness are going to be set. And registrations are important for identity in online communities. Walled Garden vs Gated Community (1).

Resources for Small Staff Associations


Good for FAQs on how to use your website, member profiles, etc. Cool Social Tools Featured From the Trenches Implementation Nimble Nonprofit Open CommunityThis post originally appeared on Mizz Information. ————-.

Content for the Customer Journey – Phase IV: Post-Purchase

Ignite Social Media

Look at the FAQs on your website and see what could be turned into social posts. Comments in your community are a gold mine for content creation. Congratulations, you did it! You got someone to buy your product. ???? So what do you do now? ??.

How to Handle a Natural Disaster on Social Media

Ignite Social Media

Be sure you have the following ready to go before you address your community: FAQs on comments you might receive when addressing your community on the channels. Be sure to remain calm on behalf of your communities you serve and keep residents and visitors updated on your social channels because they are the ones counting on you to give them the most up-to-date information possible.

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Social Media Influencers – What would you do? @spotus

Laurel Papworth

is a site where journalists can post up that they want to write a story, what the story is about, and then the community funds it. doesn’t explain anywhere what that is worth and their video system halts when I try to review the FAQ videos.

Social CRM Use Case 3: Optimize and socialize your member services


In ALL cases, you should be building your community on social media sites before you even think about ROI. The Social CRM team turns to the new community platform to create a member question center.

Announcing: Simple Yet Smart PR Measurement (ebook)

Waxing UnLyrical

And since many of my FAQs are on measurement, I finally (!) The entire #measurePR community – ALL of you! area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™.

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Delicous Acquired by YouTube Founders


You can get more information on the transition through this FAQ. Tweet Yesterday it was announced that Youtube founders Chad Hurley and Steve Chen has acquired the social bookmarking platform Delicious, which has been owned by Yahoo since 2005.

Meet the Fediverse

Ari Herzog

Mashable applauded privacy controls and community standards. PC Magazine created a FAQ. Mastodon, Pleroma, GNU Social, PeerTube, Friendica, and Hubzilla are among the more popular social networking services that collectively form the Fediverse.

Delicious Acquired by YouTube Founders


You can get more information on the transition through this FAQ. Tweet Yesterday it was announced that Youtube founders Chad Hurley and Steve Chen has acquired the social bookmarking platform Delicious, which has been owned by Yahoo since 2005.

LinkedIn Groups: What you Need to Know Now


Then LinkedIn addressed these rumors in an FAQ …sort of. We remain committed to being a platform where members from around the world can come together to discuss and share their perspectives and insights, and engage in a professional community that matters to them.

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Event: Customer Service Call Centres and Social Media

Laurel Papworth

I’ve been asked to speak in Melbourne on April 15th (evening) about the impact of social media, online communities, social networks and call centres. As you probably know, I believe that while marketing and PR want social networks to be about them and their needs, the customer usually has a specific question they want answered, best suited to Customer Service engaging on support and FAQ issues.

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Inside Look: How Two Teams Share a Social Media Inbox

Buffer Social

Customer support teams handle all inbound product questions, and marketing or community grabs all messages related to the brand, the content, and community love. Move to Community folder. Move to Community folder. Community. Saved Replies and FAQ articles.

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Social Media for Customer Service: Are you listening?


For example, Starwood Hotels has had a representative on Flyer Talk for years where he’s known as a straight shooter who the community respects. It always works to create a set of FAQs with the related departments and share them with your social media team.

Is Starbucks the Most Dangerous Competitor to Facebook? | E.

Convince & Convert

August 25th, 2010 |Written By: Jay Baer | View Comments Tweet Today’s post is a collaboration with Clinton Bonner , community connectivity expert, futurist, and blogger at Everything to Everything. Starbucks could use their SDN to reinvent themselves as a key member of any local community, and not as a coffeehouse, but as the best-possible advertising platform available in every city and town in the country.

6 Things The Army Taught Me About PR

Waxing UnLyrical

To the Army, engagements often mean meeting with people in the community. If we engage the community, build trust, and demonstrate they have a vested interest in the outcome, we might tip the scale of favor. An extended community. Guest post by Frank Strong.

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Is Your Twitter Addiction Paying Off

Convince & Convert

I love the Twitter culture and community, and I spend quite a bit of time using Twitter.

Robust Collaboration Tools to Empower the Modern Social Media Marketing Team


Regardless of the type of business you’re engaged in online, your trump card will, in many cases, be your team’s ability to respond to customers’ needs and communicate and give generously; none are tasks to be oversimplified, especially when serving a large client base or community.

19 Easy Ways to Survey Your Audience and Crush it with Content

Socially Sorted

Let’s start with a list or subscriber community. Your community is more likely to respond and engage if they see your face. 18 Take notice of your FAQs. If you are in a brick and mortar business or you work 1:1 with clients, then take notice of your FAQs.

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5 Facebook Marketing Tips for Agencies

agora pulse

When I think of agency-level Facebook management, I consider everything from content strategy development, content creation, content distribution, paid advertising and daily community management.

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How to Create a Killer Instagram Bio in 2019


But The Wing isn’t trying to attract anyone who’s female — only those who identify with their “advancement of women through community” credo. When was the last time you updated your Instagram bio ?

5 Ways to Humanize Your Brand on Twitter

Convince & Convert

True, scrutiny is magnified when community and content managers become a voice for large brands. Add your community or content manager’s Twitter handle to the bio. Include the community manager(s) face(s) in the Twitter background.

Some Tasty News on Bookmarking

Social Media Marketing

There's an FAQ on Delicious that answers questions about the transition. AVOS plans to continue the service that users have come to know and love and by working with the community, make the site even easier and more fun to save, share and discover the web's "tastiest" content.

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Association Social Media: American Diabetes Association


There are dozens of Local Offices that carry out our mission in communities across the United States, and they maintain their own social media accounts to share what’s going on in each individual market. 5) Is community management (group moderation) part of your responsibilities?

22 Exceptional Business Blogging Guides, Tips & Tactics

Webbiquity SMM

Take a look around and see how you can re-purpose emails, FAQs, presentations, etc.”). A well-written and consistently updates business blog is a vital core element of a successful content marketing program.

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Nine B2B Marketing Lessons from College Visits

Webbiquity SMM

B2b vendors should do the same on their websites through features like site search, FAQs, prominent and easy-to-find phone numbers and email addresses, social media links, and interactive capabilities beyond online chat.

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How to Be a Good Guest Post Host


Have an FAQ. FAQs are good ways to keep yourself from answering the same questions over again. For guest posting, have a FAQ that covers the questions you are asked, such as “How long do posts have to be?&# Having a FAQ can save you a lot of extra work answering email, and gives a place to link to in response to general inquiries. Even if you don’t accept guest posts, your general blog FAQ should say this outright. Make the FAQ easy to find.

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How to Design Instagram Stories That Captivate Your Audience


Animated video is big in the design community right now and using them in your stories will give you an instant wow factor. Ready to design Instagram Stories that wow your followers and increase engagement?

Don’t Be Scared Be Prepared – How to Manage a Social Media Crisis

Convince & Convert

Create a Crisis FAQ. This Crisis FAQ should include: Acknowledgement of the crisis. Whether it’s your Facebook page, blog, forum, or comments section on your Crisis FAQ microsite, you want ire to accumulate on your turf.

9 Antidotes to the Facebook Algorithm Squeeze

Convince & Convert

Think about how you can post how-to videos, video FAQs, and other interactions that encourage viewers to ask questions. Engage Your Community with Facebook Groups. The Facebook algorithm is changing again, and it’s bad news for brands who want to show up in the news feed.

The 6 Hottest Forms of Content for Ecommerce Brands Right Now


Incorporating UGC into your content strategy builds your community by involving your customers in your brand. Customers are increasingly favoring mission-driven brands that align with their community values. Share your charitable commitments through your content to get your community involved. It should be thorough and detailed, with natural headings and an FAQ section too. Lean on interactive content to build a community.

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3 Effective Ways to Reduce Social Media Overwhelm

Socially Sorted

In fact, I have written so many responses to emails and questions from my community about where to start. You can: Conduct a survey to your subscriber community or list. how will you respond to your community when they engage with you? what do you want your community to do.

Ultimate Guide to Instagram For Fashion


A fashion-forward Instagram strategy can drive traffic, make sales, and attract a loyal community of followers. They include a mix of products, behind-the-scenes shots, FAQs, HQ life, and more to give their viewers a well-rounded look at their business.