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How to create a complaint management system to protect your brand reputation

Sprout Social

In this article, we’ll provide a breakdown of a complaint management system and offer tips to improve your reputation managemen t processes. What is the importance of a complaint management system? Mishandling complaints could harm your company even more than the complaint itself. What is complaint management? Complaints happen.

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Top Five: Social networks invest in quality news

Sherrilynne Starkie

2 LinkedIn’s new ways to track companies. LinkedIn Pages, a refresh of LinkedIn Company Pages, help people engage with companies and organizations, and to connect with the people behind the company. These include new job alerts, an alumni tool, community hashtags and company insights. Photo by Jolanda Flubacher.

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5 Social Networks That Are Alternatives to Twitter (Plus, What You Need to Know)

Buffer Social

According to The Verge , “The app will use Instagram’s account system to automatically populate a user’s information.” Spill stands out from other platforms, including the ones on this list and its CEO’s former company, as a platform that immediately prioritizes diverse communities.

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Capture, Categorize, Create: A System for Capturing Your Ideas and Using Them To Create Content

Buffer Social

If you don’t have the right systems, it can be easy to fall off the content creation tracks. For several years, I’ve been working on refining a system for capturing ideas for content and turning those ideas into posts I actually publish. Here is that system. Art is not about thinking something up.

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4 Reasons Your Company Needs a Social CEO

Oktopost

As the standard bearers of the modern corporation, CEOs are tasked with ensuring all systems run smoothly and profitably on a day-to-day basis. With all that responsibility, should social media activity be yet another item on a CEO’s to-do list? Keep in mind, CEOs that aren’t on social media are not unsocial. Absolutely.

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Social Networking Stats: Facebook To Acquire WhatsApp, #RLTM Scoreboard

The Realtime Report

The #RLTM Scoreboard: Social Networking Stats for the Week. if you have additional updates, or a social network that you feel should be on the list. . According to The Wall Street Journal, it’s “the largest-ever purchase of a company backed by venture capital.” Facebook: 1.23 via Facebook.

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Digital is facing a Trust Crisis

Dave Fleet

Widespread protests around systemic racism and racial justice led to a long-overdue wave of focus on diversity, equality and inclusion not only relating to the justice system but more broadly in society and the workplace. Social networks themselves are in the crosshairs, with a trust problem fueled by years of challenges.

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