Social Media Sites Rank Lowest For Customer Satisfaction
The Realtime Report
MARCH 25, 2014
Out of websites in 33 industries, social media sites provide the least satisfying experience, according to the American Customer Satisfaction Index’s (ACSI) first-ever website benchmark. Property & Casualty Insurance 83. Life Insurance 81. Health Insurance 73. ACSI 2014 Website Satisfaction: Credit Unions 86.
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