Sprout Social

MARCH 20, 2023

About a year after BentoBox invested in organic social media by hiring a social media manager, we shifted from a product-driven strategy to a community-driven one. Community is a vague word though. Now, let’s talk about what community means. What does it all mean? And is it really worth it? Scientists? Makeup aficionados?

Communities 88

Communities Products Company Strategy 88

Ignite Social Media

NOVEMBER 27, 2023

In this video, Community Managers AnnE Ford and Dervon Thompson will explore how to identify relevant trends for your brand, when to join in on viral trend conversations, and tips for putting your unique spin on trending topics. Will joining this conversation help us achieve our current social media goals ?

Trends 170

Trends Social Media Brands Meme 170

Pam Moore

SEPTEMBER 9, 2020

SocialZoomFactor · Sales and Marketing Conversion Funnels – How to Get Started. One of the best ways to attract more of your dream customers and turn them into paying customers is to learn how to create and optimize sales and marketing conversion funnels. The Ultimate Guide to Sales and Marketing Conversion Funnels .

Conversation 78

Conversation Template Templates Marketing 78

Jon Loomer

FEBRUARY 18, 2024

But, I heard from someone in my community with a story that is an exception. One of my assumptions was that his results were inflated by view-through conversions. Nope, his results were supported by third-party tracking software and real-world data. But I still contend he’ll get even better results by optimizing for conversions.

Campaign 147

Campaign Samples Sample Software 147

Pam Moore

SEPTEMBER 11, 2024

Over the past week at the Funnel Hacking Live 2024 virtual event, Russell Brunson and his team demonstrated once again that his secret sauce isn’t just ClickFunnels’ innovative features—it’s his deep connection with his community. He’s not just building software; he’s already built a movement, one where his customers are the heroes.

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Team Authentication Eventful Features 78

Webbiquity SMM

NOVEMBER 15, 2022

A major component of a social media manager’s job is being attentive to numbers, tracking metrics like reach, engagement, click-through rates, and conversions. Focus on community engagement. Hone your ability to track and analyze metrics.

Social Media Management 245

Social Media Management Skills Social Media Metrics 245

Pam Moore

JUNE 2, 2017

We have been working the past year on a game changing online social media training academy and member community to help solve your biggest problems and challenges related to social media marketing, digital marketing, and branding. Step 2: Enroll / buy your virtual seat and you will be inside the academy and community within minutes!

Training 167

Training Communities Social Media Real Estate 167

Sprout Social

APRIL 29, 2024

A reputation management service is a professional service or software platform that helps individuals and businesses optimize and control how people perceive them.Reputation management services usually include a range of strategies, such as search engine optimization (SEO), content creation, social media management and review management.

Reputation 95

Reputation Brands Sentiment Survey 95

SocialFish

MARCH 3, 2011

This post is the second in a two-part series where guest blogger Garry Polmateer , former association executive currently working at NimbleUser helping organizations with Salesforce, looks at two online brands through the lens of the concepts in our book, Open Community. Read Part 1 here. See [link] for a quick overview.

Communities 221

Communities Collaboration Statistics Lurker 221

Oktopost

SEPTEMBER 19, 2024

In B2B social media marketing, this raises a classic dilemma: Should companies embark on a long trip to organic growth and slowly build up an engaged audience, or should they jump on the high-speed train of paid ads to speed up conversions? To increase conversions, it offered a cheat sheet of words for sales.

Organization 62

Organization Resources Social Media B2B 62

Techipedia: Tamar Weinberg

JUNE 19, 2012

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

Cost 135

Cost Communities Drupal Forums 135

Jason Yormark

JULY 22, 2009

While community is a hot buzz word these days, it’s still quite a ways before most businesses truly embrace the idea. Companies like Starbucks , Dell , even my previous employer Microsoft Advertising , all do community incredibly well and it has paid off for all of them many times over.

Communities 190

Communities Tools Strategy Message Boards 190

Webbiquity SMM

MAY 9, 2023

For example, if your goal is to build community engagement, you need to identify them first and then encourage conversations with them. This will not only solidify your brand voice but build community engagement as well. Use tools like SEMrush , Google Search Console, and web analytics software to conduct comprehensive audits.

Social Media 284

Social Media Tips Marketing HootSuite 284

Convince & Convert

MAY 27, 2014

In 2012, I wrote about a supply-chain management software company called Kinaxis. In this video series from December 2013, called Fast Innovation and The Slow Waiter , Cisco’s Tim Washer (and the Cisco Voice of the Customer team) has fun conversations with real CIOs, including those from Safeway, Western Union, and Grupo Modelo.

Conversation 167

Conversation B2B Marketing GPS 167

Sprout Social

JUNE 13, 2023

I spoke with Loren Siegel Atlassian’s Community and Social Engagement Senior Team Lead to learn how Sprout helps her team execute premier social customer care, boost team productivity and understand their audience to craft better community connections. in savings over three years. Atlassian started using Sprout Listening in 2019.

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Atlassian ROI Social Media Collaboration 103

Social Media Strategies Summit

SEPTEMBER 13, 2024

And are your followers participating in the conversation through likes, comments, and shares? If you don’t have alt text or closed captions, you are leaving out a part of your community.” People, software, things that can make your life easier and that put you on par with some of your comparable organizations.”

Platform 211

Platform Policies Guidelines Social Media 211

Sprout Social

OCTOBER 18, 2023

This was particularly helpful for software company Goally. One computer software company uses Sprout Listening to measure sentiment around their brand and products ahead of rebranding. With Listening, they uncover keywords people use about their current brand, and the social conversation after the brand shift.

Examples 124

Examples Social Media Sentiment Influencer 124

Social Media Strategery

MARCH 8, 2011

When someone in the communications industry refers to a “ community manager ,&# they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. The Internal Community Manager wears many hats. With the growing ubiquity of Enterprise 2.0

Communities 137

Communities Wiki Yammer Forums 137

ProBlogger

MARCH 24, 2022

The post 7 Strategies for Growing Community on Your Blog appeared first on ProBlogger. Recently on ProBlogger we’ve been looking at the topic of building community on a blog. We started by identifying 9 benefits and 3 costs of community on a blog and then looked at 5 stages of building community on a blog.

Communities 41

Communities Strategy Forums Project 41

Oktopost

DECEMBER 18, 2023

B2B marketing leaders plan to spend 30% of their budgets on brand building , and community management is a vital part of that. An engaged community can amplify your content reach, boost customer loyalty, reduce churn rates, and even draw new leads to your brand. Community management software can take your brand building to a new level.

Software 62

Software Communities Forums Hubspot 62

Hootsuite

JUNE 28, 2023

Bonus: Download a free guide to learn how to use social media listening to boost sales and conversions today. Word of mouth , including podcast mentions, in-person conversations, or you and your bestie on the phone. You don’t need software to make these links. May the Force first-party data be with you. What is dark social?

HootSuite 124

HootSuite URL Analytics Forums 124

Sprout Social

MARCH 13, 2017

For others like software companies, aim for positive feedback on sites like G2 Crowd. higher conversion rate on products with reviews compared to those without them. higher conversion rate than those without any reviews. That means that you shouldn’t put all your eggs in one basket when it comes to reviews.

Conversation 111

Conversation How To Review Influencer 111

Sprout Social

JUNE 6, 2024

Listening customers will be able to tap into Analyze by AI Assist and Summarize by AI Assist , new widgets that will help you distill content and surface important conversation trends faster. Consumers are using a mix of them all to consume content and connect with their communities. Impressions? Ready to break barriers?

Hotels 104

Hotels Influencer Report Platform 104

Hootsuite

MARCH 2, 2023

Many chatbots use conversational AI , so you know the communication will flow naturally. This type of software is much more reliably trustworthy than other certain black hat Instagram automation techniques. When you buy software from chatbot brands like Heyday , you can rest assured you’ll be taken care of. Use a chatbot.

Social Media 136

Social Media How To Discount FAQ 136

SocMed Sean

DECEMBER 1, 2018

Regardless of whether you have a team of 25 or are a team of one, these resources might include: 1) Time allocated to social media listening, community engagement, content creation, and customer service. Social Media Community Managers need listening, publishing, and analysis tools.

Blogger 266

Blogger Company Social Media Curata 266

Buzz Marketing for Technology

JUNE 27, 2008

Home » How Wiki Software is Changing Communication. How Wiki Software is Changing Communication. How wiki software is reforming bloated bureaucracies and changing the face of communication. International Conference on Green Entrepreneurship. 11 Jul 2008 - 12 Jul 2008 SoCap08. Pagasa Website.

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Wiki Software Wikipedia Collaboration 171

Sprout Social

SEPTEMBER 14, 2023

And that makes social the perfect outlet to grow your customer marketing strategy through three of the big social media “C’s”: content, conversation and creators. We tried to reframe the conversation around beauty, offering our platform to the people using our products to tell their stories, rather than having it come from the brand.

Strategy 125

Strategy Brands Content UGC 125

Sprout Social

AUGUST 10, 2022

An influencer marketing tool is software that helps marketers find, engage with and make deals with influencers in their niche. This includes filtering influencers based on certain characteristics, sending pre-written email pitches and finding online conversations about your brand. Influencer marketing tools for management. Brandwatch.

Influencer 114

Influencer Tools Marketing Software 114

SocMed Sean

JULY 24, 2012

My latest favorite buzzword that is invading both the business and social vocabulary is “Agile” As an ex-software developer, it makes me giggle a little when people use it incorrectly. Be prepared to address them and do your best to ensure that your communications and tactics are evolving as the needs of your customers evolve.

Social Media 279

Social Media Strategy Software Project 279

Webbiquity SMM

MAY 25, 2021

Here’s the rest of that conversation. Now you’ve got “social media 2.0,” which tends to be more community-oriented. You and I might love fishing, or arts and crafts, or photography, or yoga—for anything that we have a passion or an interest in, you can create siloed Discord communities. I love LinkedIn.

B2B 319

B2B Influencer Platform SMS 319

Sherrilynne Starkie

AUGUST 4, 2013

For the people of Lac-Mégantic, the absence of official news, facts and information drove them into hastily formed online communities where hard facts were served up in equal measure alongside rumours and hearsay…all leading to confusion and panic in an already fraught situation. Photo credit: Abode of Chaos).

Social Media 334

Social Media Case Study Communities Social Media Management 334

Buzz Marketing for Technology

AUGUST 1, 2008

Online Communities Build, manage and measure your community successfully. Internal Collaboration Discover best practices in leveraging enterprise social software. Take a moment to customize your profile so its easier for people to find out more about you, and then browse the online community or internal collaboration space.

Jive 100

Jive Communities Collaboration Policies 100

ProBlogger

MARCH 24, 2022

The post 7 Strategies for Growing Community on Your Blog appeared first on ProBlogger. Recently on ProBlogger we’ve been looking at the topic of building community on a blog. We started by identifying 9 benefits and 3 costs of community on a blog and then looked at 5 stages of building community on a blog.

Communities 26

Communities Strategy Forums Project 26

Sprout Social

AUGUST 30, 2024

Customer service done digitally is so much easier to document than face-to-face interactions or conversations that happen offline. This is particularly true for SaaS brands and software companies. That’s why it’s a smart move to establish forums or communities to address service questions publicly. the same issue.

Knowledge Base 114

Knowledge Base Forums Loyalty Issues 114

Webbiquity SMM

JANUARY 23, 2024

In software development, for example, that means prioritizing new features requested by existing users over new functionality that may (or may not) help win more new deals. Some key conversations may even slip through the cracks. Look for patterns in social media conversations around your industry. Customer-centric strategies.

Sentiment 143

Sentiment How To Analysis Trends 143

Webbiquity SMM

APRIL 13, 2021

Real-time conversation app Clubhouse has had an incredibly fast start. For anyone not aware of the social conversation’s app brief but remarkable history to date, Clubhouse was launched in April 2020 on the iPhone only. If you’re not there, you miss a conversation forever.” An Android version is in the works.

Apple 232

Apple Plaxo Microsoft Vimeo 232

SocialFish

OCTOBER 7, 2019

In the world of technology where Microsoft’s products dominate the market, it’s extremely hard to find suitable software to edit text or write compelling papers you can later use for personal and commercial purposes. There is another drawback of working with third-party software. Make sure to check them out and tell us what you think.

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Microsoft Open Source Software Collaboration 113