Other examples include KLM’s Surprise program (we’ll be running a whole blog post about KLM’s social programs this week), and recently, DoubleTree Hotels’ birthday f or A.J. million people who won’t find a boogie board in their hotel room ? MORE
There is free internet access here at the China World Hotel in Beijing, but is it really free? Certainly there are probably other websites blocked in China but these are the ones listed on the card in my hotel room. MORE
Fairmont Hotels and Resorts recently rolled out a Facebook contest in coordination with ePrize called Everyone’s An Original Personality that matched fans up to their lifestyle interests to help define their travel personality. “We’re MORE
A search for keyword phrases such as Dallas Hotels, Chicago Hotels, and New York Hotels, popular searches that previously showed the Google Carousel, now shows a different type of search result, which is similar to the traditional map pack. Mainly the hotel industry. MORE
Of course, the problem with many tradeshows and conventions is that they take place in the one part of the hotel that doesn’t get cell reception. (I Hotels seem to be some of the worst places for cell service, hands down.) Heading out to a big tradeshow soon? MORE
It is no surprise that the competitive power of a hotel lies within its service. It is from the level of service that a hotel derives customer loyalty and traditional word-of-mouth marketing spread. And that goes for hotels as well. MORE
SPGLife was another popular hashtag that popped up during our research as part of the outreach strategy of the Starwood Hotels group, with over 4,500 mentions over the last three months. Right: Screenshot from the Starwood Hotels website. MORE
So far, Hilton has 102 hotels signed, and another 30 properties are in various stages of approval in cities such as Atlanta, Houston, and Chicago. Politics: Iowa Votes First. MORE
If you’ve ever stayed at any Ritz-Carlton hotel, you know just how terrific they are. They had Q-tips (most hotels don’t)! What terrific public relations ambassadors they are for the hotel. MORE
Whether you’re a hotel, airline, destination or car rental service, word-of-mouth marketing is crucial to the success of your business. 33% switched hotels. — Marriott Hotels (@Marriott) December 19, 2014. Hotels: 23%. MORE
If you read my blog regularly you know that I love a good customer service experience, and having been in the hotel and restaurant industry for many years I know a thing or two about how it all runs. Yeah, all good hotel staff is. No check in from the hotel, no more communication. MORE
A consumer is searching for a particular kind of business — let’s say, just for the sake of an example, a hotel. The consumer conducts a Google search for “hotels in Asheville, NC” — and the first result that Google displays is for your Asheville-based hotel! MORE
10 Hotel Secrets from Behind the Front Desk – next time you travel have a crisp $20 on you. Wow what a week. Long and short but good none the less. Hope you had a good one, and boy is summer here or what? This week’s edition of Five for Friday has some good summer fun. Any good weekend plans? MORE
Mindjumpers is looking for a Content Manager that will be working on Coca-Cola Ski Hotel in Val Thorens. Mindjumpers Coca Cola Community Management Content Manager Facebook photos and video Ski HotelTweet. MORE
Just had a rather crappy experience with Discover Australia – they advertised “Free Internet -Exclusive&# for the hotel we wanted to stay in, then after we booked (we sent a confirmation email with a question on the internet) said “Oh it’s just a FREE 1/2 HOUR&#. MORE
Booking through social media is not a new concept – Loews Hotels & Resorts allow customers to book via Twitter – but KLM is the first to allow the entire process to happen via a social network, payment included. MORE
The luxury Loews Hotels & Resorts, a subsidiary of Loews Corporation, recently announced that hotel booking is now possible through Twitter. Loews Boston Luxury Hotel (image: Loews website). MORE
Some 16 months after comparing seven hotel chains’ websites and observing which had noticeable social media presences that were visibly linked on those sites, Best Western continues to take top honors. MORE
It’s been an incredibly busy and physically taxing few days (with little hotel internet and no real opportunities to sit down and edit posts), so you’re seeing yesterday’s keynote today (and numerous other posts to be put on this blog in the upcoming days). MORE
Offered $79 per night deals at its 33 luxury hotels. Does social media drive ROI? Many brands are still plagued by this question. . MORE
Fairmont Hotels and Resorts recently rolled out a Facebook contest in coordination with ePrize called Everyone’s An Original Personality that matched fans up to their lifestyle interests to help define their travel personality. “We’re Click to read more » social media strategy Chris convince & convert david hibbs email marketing email segmentation Facebook Contest Fairmont Hotels Luxury Brands MarketingSherpa Sietsema MORE
Plus, why you don''t need to ziplock your hotel room remote controls any more thanks to LodgeNet''s app, StayConnect. Every morning at 7:10 am, I am a guest contributor on CHOM 97.7 FM radio broadcasting out of Montreal (home base). It''s not a long segment - about 5 to 10 minutes every week - about everything that is happening in the world of technology and digital media. The good folks at CHOM 97.7 MORE
Because it appeals to their guests: Four Seasons’ research showed that guests wanted the hotels to “create romantic experiences during their getaways” and that more than 50% of couples surveyed believed travel was “the best way to keep the spark alive in their relationship.” MORE
I stayed at the recently renovated Sheraton hotel downtown, and when I entered my room this letter was on my desk: This is a nice and personal touch. You don’t often see a letter from a GM of a hotel, offering their personal cell phone number in case you need anything. MORE
George Jordan, the General Manager at Hotel Felix in Chicago is all about the antenna. Seeing an opportunity unfolding, Jordan and his PR firm instantly updated the hotel’s Facebook page , Twitter account , and blog with a special $79 blizzard rate. MORE
A travel website can now dynamically show ads for a hotel or group of hotels based on travel intent. For example, if a user is browsing hotels in a certain destination, advertisers can show other hotel options in that same location. MORE
Worse, I somehow lost my credit card between the airport and the hotel. The clerk wouldn’t let me check-in, citing hotel policy. One hotel chain has a process to monitor Twitter, where they will say “Hey Dennis — man, sounds like a bad day. MORE
halftimejay Tweet This Making Every Experience Memorable Some people, especially business travelers, like to stay in the same brand of hotel everywhere they go. Omni Hotels is unique because it only has 60 properties in North America, and each one of them is different from the next. MORE
Marriott Hotels is one of the best-known brands in the hospitality industry. It is the largest hotel chain in the world. — Marriott Hotels (@Marriott) October 14, 2016. More to come on the world's first hotel in live beta. MORE
Our friend, Vanessa Sain-Dieguez from Hilton Hotels is going to join us in a little bit. Vanessa Sain-Dieguez, Hilton Hotels @vsdieguez. Certainly hotels are probably in the same ballpark as airlines in terms of people’s visceral reactions, both good and bad. MORE
Did you know that there are other hotels beyond the Hyatts, the Hiltons, the Omnis, the Sheratons, and the Marriotts of the world in NYC? When you go to a conference in Manhattan, you probably seek out hotels that you’ve also heard of. Roger Smith Hotel NYC. MORE
It offers unique hotel values that are exclusive to Mobile users. Orbitz Flights, Hotels, Cars. Orbitz Flights, Hotels, Cars extends the large market share enjoyed by this titan of travel. That lets it quickly locate hotels in your vicinity. MORE
Felicia Yukich, Four Seasons Hotels and Resorts. In the universe of content marketing, few events rival Content Marketing World currently happening Sept. 8-11 in Cleveland. MORE
The aims of hotels and the CVBs who represent them intersect in significant ways, and when the two organizations work together they can achieve impressive results. As these campaigns illustrate, CVBs and hotel marketers can accomplish great things when they find creative ways to work together. MORE
If Jay Walker, the creator of Priceline.com, had not consulted with hotels and airlines as to what would work within their framework, he would have created just another travel site that failed to stand out from the rest. MORE
If I have to sleep over in a hotel, I can also organize my meeting time, so that it best suits my family needs first. hotel. airmiles airtravel airlinestatus airportlounge americanexpress businesstravel businesstraveladvice businesstraveltips eaglecreek eaglecreekpackitsystem eaglecreektarmac22 eaglecreektraversepro22 flightcancellation flightdelay flights hotel nexuscard superelitestatus travel twistimage MORE
A Google search for the word “hotel” turns up 2,990,000,000 results in 0.76 Nothing stops a user from clicking on one of these links to go on and book any of the hotels that suits them. A photo posted by Hilton Hotels & Resorts (@hiltonhotels) on Aug 20, 2016 at 1:32pm PDT. MORE
By Dan Tynan Your Klout score may help you land a job or snag a better hotel room — but not for long. A Klout score, while controversial to many, is becoming more mainstream and carrying more weight in the real world. For those who care, my own score is currently 56.) MORE
In fact, the QR code itself is substantially larger than the logo of the company (Crowne Plaza Hotels). If you want to run an expensive national print ad campaign to make sure people think your hotel is all post-modern and zeitgeisty , then I guess this qualifies as killer graphic design. MORE
I've been amused and disturbed by some of the press coverage of the trial of International Monetary Fund head Dominique Strauss-Kahn on charges that he attempted to rape a hotel chambermaid. My favorite piece is this video produced by Reuters which I saw on Yahoo! The video scans newspaper headlines MORE
it’s not all that surprising that an entrepreneurial hotel chain would attempt to cater to people’s snap happy travel preferences. Case and point – the world’s first “Instagram Hotel.” A very special offer also aids to the surge in buzz surrounding this hotel. MORE
is a platform that helps hotels & restaurants earn new guests by turning their current guests into a huge team of trusted advocates. Here’s an example of how it works for hotels. It has also generated the most traffic back to the hotel’s site, in terms of visitors and real action. MORE
Hotels Related Topics The Realtime Report
NOVEMBER 27, 2013
The luxury Loews Hotels & Resorts, a subsidiary of Loews Corporation, recently announced that hotel booking is now possible through Twitter. Loews Boston Luxury Hotel (image: Loews website).
Convince & Convert
OCTOBER 10, 2013
it’s not all that surprising that an entrepreneurial hotel chain would attempt to cater to people’s snap happy travel preferences. Case and point – the world’s first “Instagram Hotel.” A very special offer also aids to the surge in buzz surrounding this hotel.
SocialFish
FEBRUARY 12, 2014
The aims of hotels and the CVBs who represent them intersect in significant ways, and when the two organizations work together they can achieve impressive results. As these campaigns illustrate, CVBs and hotel marketers can accomplish great things when they find creative ways to work together.
Convince & Convert
AUGUST 29, 2012
Fairmont Hotels and Resorts recently rolled out a Facebook contest in coordination with ePrize called Everyone’s An Original Personality that matched fans up to their lifestyle interests to help define their travel personality. “We’re
Convince & Convert
FEBRUARY 8, 2016
So far, Hilton has 102 hotels signed, and another 30 properties are in various stages of approval in cities such as Atlanta, Houston, and Chicago. Politics: Iowa Votes First.
Convince & Convert
APRIL 12, 2012
Our friend, Vanessa Sain-Dieguez from Hilton Hotels is going to join us in a little bit. Vanessa Sain-Dieguez, Hilton Hotels @vsdieguez. Certainly hotels are probably in the same ballpark as airlines in terms of people’s visceral reactions, both good and bad.
Sherrilynne Starkie
OCTOBER 5, 2011
Twist Image
OCTOBER 7, 2013
Plus, why you don''t need to ziplock your hotel room remote controls any more thanks to LodgeNet''s app, StayConnect. Every morning at 7:10 am, I am a guest contributor on CHOM 97.7 FM radio broadcasting out of Montreal (home base). It''s not a long segment - about 5 to 10 minutes every week - about everything that is happening in the world of technology and digital media. The good folks at CHOM 97.7
Talkwalker SM
JULY 28, 2016
SPGLife was another popular hashtag that popped up during our research as part of the outreach strategy of the Starwood Hotels group, with over 4,500 mentions over the last three months. Right: Screenshot from the Starwood Hotels website.
The Realtime Report
OCTOBER 17, 2012
Because it appeals to their guests: Four Seasons’ research showed that guests wanted the hotels to “create romantic experiences during their getaways” and that more than 50% of couples surveyed believed travel was “the best way to keep the spark alive in their relationship.”
Jeff Esposito
MAY 31, 2013
10 Hotel Secrets from Behind the Front Desk – next time you travel have a crisp $20 on you. Wow what a week. Long and short but good none the less. Hope you had a good one, and boy is summer here or what? This week’s edition of Five for Friday has some good summer fun. Any good weekend plans?
Convince & Convert
AUGUST 15, 2014
halftimejay Tweet This Making Every Experience Memorable Some people, especially business travelers, like to stay in the same brand of hotel everywhere they go. Omni Hotels is unique because it only has 60 properties in North America, and each one of them is different from the next.
Idaconcpts
OCTOBER 21, 2011
It offers unique hotel values that are exclusive to Mobile users. Orbitz Flights, Hotels, Cars. Orbitz Flights, Hotels, Cars extends the large market share enjoyed by this titan of travel. That lets it quickly locate hotels in your vicinity.
Convince & Convert
JULY 18, 2011
In fact, the QR code itself is substantially larger than the logo of the company (Crowne Plaza Hotels). If you want to run an expensive national print ad campaign to make sure people think your hotel is all post-modern and zeitgeisty , then I guess this qualifies as killer graphic design.
Convince & Convert
AUGUST 5, 2012
Other examples include KLM’s Surprise program (we’ll be running a whole blog post about KLM’s social programs this week), and recently, DoubleTree Hotels’ birthday f or A.J. million people who won’t find a boogie board in their hotel room ?
Mindjumpers
OCTOBER 6, 2011
Mindjumpers is looking for a Content Manager that will be working on Coca-Cola Ski Hotel in Val Thorens. Mindjumpers Coca Cola Community Management Content Manager Facebook photos and video Ski HotelTweet.
Convince & Convert
MARCH 9, 2011
George Jordan, the General Manager at Hotel Felix in Chicago is all about the antenna. Seeing an opportunity unfolding, Jordan and his PR firm instantly updated the hotel’s Facebook page , Twitter account , and blog with a special $79 blizzard rate.
Twist Image
NOVEMBER 29, 2011
If I have to sleep over in a hotel, I can also organize my meeting time, so that it best suits my family needs first. hotel. airmiles airtravel airlinestatus airportlounge americanexpress businesstravel businesstraveladvice businesstraveltips eaglecreek eaglecreekpackitsystem eaglecreektarmac22 eaglecreektraversepro22 flightcancellation flightdelay flights hotel nexuscard superelitestatus travel twistimage
Bill Hartzer
DECEMBER 12, 2014
A search for keyword phrases such as Dallas Hotels, Chicago Hotels, and New York Hotels, popular searches that previously showed the Google Carousel, now shows a different type of search result, which is similar to the traditional map pack. Mainly the hotel industry.
Laurel Papworth
JANUARY 14, 2010
Just had a rather crappy experience with Discover Australia – they advertised “Free Internet -Exclusive&# for the hotel we wanted to stay in, then after we booked (we sent a confirmation email with a question on the internet) said “Oh it’s just a FREE 1/2 HOUR&#.
Simply Measured
AUGUST 25, 2016
A Google search for the word “hotel” turns up 2,990,000,000 results in 0.76 Nothing stops a user from clicking on one of these links to go on and book any of the hotels that suits them. A photo posted by Hilton Hotels & Resorts (@hiltonhotels) on Aug 20, 2016 at 1:32pm PDT.
Techipedia: Tamar Weinberg
MARCH 10, 2008
It’s been an incredibly busy and physically taxing few days (with little hotel internet and no real opportunities to sit down and edit posts), so you’re seeing yesterday’s keynote today (and numerous other posts to be put on this blog in the upcoming days).
Bill Hartzer
SEPTEMBER 22, 2015
There is free internet access here at the China World Hotel in Beijing, but is it really free? Certainly there are probably other websites blocked in China but these are the ones listed on the card in my hotel room.
The Realtime Report
FEBRUARY 13, 2014
Booking through social media is not a new concept – Loews Hotels & Resorts allow customers to book via Twitter – but KLM is the first to allow the entire process to happen via a social network, payment included.
Waxing UnLyrical
MAY 11, 2012
If you’ve ever stayed at any Ritz-Carlton hotel, you know just how terrific they are. They had Q-tips (most hotels don’t)! What terrific public relations ambassadors they are for the hotel.
Visually SM
SEPTEMBER 10, 2015
Felicia Yukich, Four Seasons Hotels and Resorts. In the universe of content marketing, few events rival Content Marketing World currently happening Sept. 8-11 in Cleveland.
Sprout Social
NOVEMBER 1, 2016
Whether you’re a hotel, airline, destination or car rental service, word-of-mouth marketing is crucial to the success of your business. 33% switched hotels. — Marriott Hotels (@Marriott) December 19, 2014. Hotels: 23%.
Firebelly
NOVEMBER 15, 2012
Worse, I somehow lost my credit card between the airport and the hotel. The clerk wouldn’t let me check-in, citing hotel policy. One hotel chain has a process to monitor Twitter, where they will say “Hey Dennis — man, sounds like a bad day.
Social Media Citizens
JUNE 29, 2011
is a platform that helps hotels & restaurants earn new guests by turning their current guests into a huge team of trusted advocates. Here’s an example of how it works for hotels. It has also generated the most traffic back to the hotel’s site, in terms of visitors and real action.
Unspoken
FEBRUARY 22, 2013
If Jay Walker, the creator of Priceline.com, had not consulted with hotels and airlines as to what would work within their framework, he would have created just another travel site that failed to stand out from the rest.
Socialized
MAY 17, 2011
I've been amused and disturbed by some of the press coverage of the trial of International Monetary Fund head Dominique Strauss-Kahn on charges that he attempted to rape a hotel chambermaid. My favorite piece is this video produced by Reuters which I saw on Yahoo! The video scans newspaper headlines
Simply Measured
JANUARY 5, 2017
Marriott Hotels is one of the best-known brands in the hospitality industry. It is the largest hotel chain in the world. — Marriott Hotels (@Marriott) October 14, 2016. More to come on the world's first hotel in live beta.
Jon Loomer
MAY 10, 2016
A travel website can now dynamically show ads for a hotel or group of hotels based on travel intent. For example, if a user is browsing hotels in a certain destination, advertisers can show other hotel options in that same location.
Janet Fouts
AUGUST 29, 2013
If you read my blog regularly you know that I love a good customer service experience, and having been in the hotel and restaurant industry for many years I know a thing or two about how it all runs. Yeah, all good hotel staff is. No check in from the hotel, no more communication.
Techipedia: Tamar Weinberg
JULY 24, 2012
A consumer is searching for a particular kind of business — let’s say, just for the sake of an example, a hotel. The consumer conducts a Google search for “hotels in Asheville, NC” — and the first result that Google displays is for your Asheville-based hotel!
Pamorama
SEPTEMBER 28, 2013
Offered $79 per night deals at its 33 luxury hotels. Does social media drive ROI? Many brands are still plagued by this question. .
Convince & Convert
APRIL 26, 2016
I stayed at the recently renovated Sheraton hotel downtown, and when I entered my room this letter was on my desk: This is a nice and personal touch. You don’t often see a letter from a GM of a hotel, offering their personal cell phone number in case you need anything.
SocialFish
MARCH 4, 2014
Of course, the problem with many tradeshows and conventions is that they take place in the one part of the hotel that doesn’t get cell reception. (I Hotels seem to be some of the worst places for cell service, hands down.) Heading out to a big tradeshow soon?
Mindjumpers
JULY 23, 2010
It is no surprise that the competitive power of a hotel lies within its service. It is from the level of service that a hotel derives customer loyalty and traditional word-of-mouth marketing spread. And that goes for hotels as well.
Firebelly
OCTOBER 9, 2012
By Dan Tynan Your Klout score may help you land a job or snag a better hotel room — but not for long. A Klout score, while controversial to many, is becoming more mainstream and carrying more weight in the real world. For those who care, my own score is currently 56.)
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