Hootsuite

SEPTEMBER 7, 2021

Social CRM (customer relationship management) is becoming the expected standard for businesses of all sizes. Brands can no longer afford to use social media in isolation. The valuable insights gleaned from social interactions need to be available to all departments. What is social CRM?

Social CRM 128

Social CRM Strategy HootSuite Microsoft 128

Justin Levy

JANUARY 23, 2013

Industry experts, Justin Levy and Michael Brito , lead the charge along with special guest, Jason Keath , by giving practical advice on how companies can create their own social business strategy that will push them well beyond their competition.

Social CRM 275

Social CRM Overview RSS Social Media Management 275

Mindjumpers

NOVEMBER 11, 2010

Best Use of a Micro-Blogging Platform: Phéromone, the interaction agency. Best Use of a Social Media Platform: Prime. Best Social CRM: Saatchi & Saatchi Los Angeles. Here, we will list the winners of the 16 different categories of the event: Best 140 Characters (SMS, Tweet): Saatchi & Saatchi Los Angeles.

SMS 227

SMS Social CRM Technorati Eventful 227

SocialFish

APRIL 5, 2011

Avectra –We’re working with Avectra on an ambitious project to explore the implications of Social CRM for associations. We’ve been consulting with them on Social CRM trends and applications, we held an in-person group discussion with association executives who are on the front lines of these changes.

Review 150

Review Social CRM Module Consultant 150

Akamai Marketing

DECEMBER 22, 2011

I’m putting my Carnack hat on and writing down the trends I see in social media for 2012. Social CRM: I predict in 2012, I think we’re going to see an increasing attempt to translate digital profiles back to a customer. Further segmentation of social platforms.

Social Media 217

Social Media Trends Smart Phone ROI 217

Mindjumpers

APRIL 28, 2011

Best Use of a Micro-Blogging Platform. Best Use of a Social Media Platform. Best Social CRM. Best Marketing Within Social Games. You can find more information about this on the page , where you can also see a list of the nominees in the following categories: Best 140 Characters (SMS, Tweet).

SMS 170

SMS Social CRM Reputation Campaign 170

Pixlee

NOVEMBER 21, 2017

Pixlee’s industry-leading UGC platform is known for its extensive content creation, curation, and multi-channel publishing capabilities. Gain Visibility into Influencer Engagement Rates and Follower Counts using Social CRM. Quickly Build Landing Pages.

Social CRM 42

Social CRM UGC Aggregator Influencer 42

agora pulse

MAY 8, 2019

YouTube might be the preferred platform for people to watch videos. You can leverage AgoraPulse’s Social CRM feature to find them. In fact, the platform will monitor the web to find and rank them automatically for each of your social platforms. Post Video Content. But how do you find such influencers?

Organization 128

Organization How To Hubspot Feed 128

Mindjumpers

OCTOBER 27, 2010

Best Use of a Micro-Blogging Platform. Best Use of a Social Media Platform. Best Social CRM. The finalists are now to be shown on The Bees Awards website in the following categories: Best 140 Characters (SMS, Tweet). Best Use of mobile. Best Relationship With Bloggers. Best Conversation with Customers.

Social Media 193

Social Media SMS Social CRM Technorati 193

Mindjumpers

MAY 6, 2011

Here is a quick look at the winners: Best Use of Micro-Blogging Platform: Weber Shandwick (China). Best Use of Social Media Platform: AgênciaClick Isobar (Brazil). Best Use of Alternative Tools (Nominees): 180 LA (US): Best Social CRM: LBi London (UK). Best Marketing Within Social Games (Nominees): Grape (Russia).

Social Media 188

Social Media Social CRM Project Film 188

Twist Image

FEBRUARY 18, 2012

There's a growing lesson for big brands in Social Media. Unless you own the platform (like a Blog, Podcast or your own, personal, online social network), ensure that everything else is a channel for you to connect and not the entire platform. The Last Temptation of Social Media. and your own platform.

Social Media 108

Social Media Yahoo Social CRM Data 108

Convince & Convert

NOVEMBER 22, 2010

Some of these multi-brand platforms are convenient, but it’s irreligious, you’re just one of many choices.&#. The future of marketing is to decentralize and be part of platforms and communities that your customers prefer, not insisting that they meet you on your field, and play by your rules.

Loyalty 123

Loyalty Social CRM Foursquare Case Study 123

SocialFish

APRIL 1, 2011

The State and Future of the Social Media Management System Space (Jeremiah Owyang). 29 social networks that have at least one million visitors per day (Royal Pingdom). Social Media – It’s Not Just for White Folks (Danny Brown). It’s Time to Call the Social CRM Bluff (Full Frontal ROI). Tech/Analysis. Ecosystems.

Sysomos 162

Sysomos Vimeo Social CRM Analysis 162

Convince & Convert

JULY 12, 2011

Organizations need to be smart and think long term before investing in technology applications that facilitate internal collaboration (Jive, Lithium, Yammer), social listening (Radian6, Meltwater), measurement (Rowfeeder, Argyle), social relationship management (Sprinklr, Syncapse Platform) and social CRM (Nimble, JitterJam, Pivotal).

Jive 148

Jive Lithium Social CRM Yammer 148

Convince & Convert

JULY 31, 2012

Google has got to be thinking, “We already have the platform, the advertisers, and the track record. Why let an entire, parallel industry spring up?” If they make Wildfire free, and also make it the best or only way to do Google + well for companies, what does that do to Buddy, Vitrue, Syncapse, etc?

Google 165

Google Adwords Software Social Media Management 165

Sprout Social

APRIL 20, 2017

On Facebook alone, a recent report shows that 92% of social media marketers are taking advantage of the platform’s paid distribution opportunities. Access to contact details, message history and social CRM tools within the Facebook Contact Views enable teams to engage personally.

Comments 54

Comments Facebook Social CRM Collaboration 54

SocialFish

OCTOBER 1, 2010

Offline-to-Online-to-Offline: Lessons Learned in Building a Custom Community Platform (Frogloop). What McDonald’s got wrong about Foursquare, Social Media strategy, measurement, and ethical reporting. Association lobbyists: Congress is kicking our butts when it comes to social media (Stefanie Reeves). Can an AMS Do Social CRM?

Analysis 165

Analysis Social CRM Construction Foursquare 165

Pixlee

OCTOBER 18, 2021

Use a CRM Platform to Discover the Right Influencers . Now that you have ideas about what to include in your influencer campaigns, using a Customer Relationship Management platform can help you find the right one for your brand. It helps consumers to draw a more substantial value, which converts into higher sales. .

Influencer 52

Influencer Discount Upcoming Affiliate marketing 52

Justin Levy

JANUARY 23, 2013

Industry experts, Justin Levy and Michael Brito , lead the charge along with special guest, Jason Keath , by giving practical advice on how companies can create their own social business strategy that will push them well beyond their competition.

Social CRM 100

Social CRM Overview RSS Social Media Management 100

Buffer Social

NOVEMBER 14, 2018

“It means we don’t have to start from scratch with every conversation on social. Kimpton’s social media engagement is handled by its Social Listening Desk, a team that responds to social chatter 24/7/365 across all its social channels. “We treasure this information,” Whitney said.

Social Media 111

Social Media Hotels Marketing Social CRM 111

Convince & Convert

SEPTEMBER 14, 2010

The debate on Social CRM (sCRM) could easily become a distraction. As marketers, we need to reach our customers where they are and social media’s potential in that regard is unquestionable. Look here for some clues [link] Do your homework – start here [link] – social CRM is not Advertising 1.0

Social Media 123

Social Media Social CRM Strategy Consultant 123

Twist Image

APRIL 17, 2012

They're afraid of the discourse (especially if it's in channels and platforms that they can't control). The bigger consulting firms are getting all hot and bothered by the notion of social business. We've gone from social media to social CRM and then straight to social business. social business.

Wiki 102

Wiki Hotels Social CRM Retail 102

Razor Social

JUNE 1, 2017

If you are in B2B marketing or otherwise tasked with sourcing leads for your company, LinkedIn is one of the most powerful platforms you can use to grow your business. Nimble is a social CRM tool that packs some really powerful features for only $25/month. I can export them and do other things for a small monthly fee.

LinkedIn 111

LinkedIn Tools Social CRM Widget 111

Convince & Convert

JUNE 10, 2012

But in almost every case, the evidence that social media “works” is based on aggregate, anonymous data. Instead, the software titans bought the ability to combine social behavior with their existing database and CRM suites to create a true end-to-end social CRM solution. The New Social CRM Big Three.

Social CRM 128

Social CRM Hubspot HootSuite API 128

Laurel Papworth

MAY 23, 2010

SharePoint is a collection of products and software elements that includes, among a growing selection of components, web browser-based collaboration functions, process management modules, search modules, and a document-management platform. june 2010 lionel gomes da rosa sharepoint social crm. Deon Taylor , Lionel Gomes Da Rosa.

Sharepoint 63

Sharepoint Conference Social CRM Microsoft 63

Pixlee

JUNE 6, 2017

and different types of social proof (videos, photos, text reviews, etc.) This is due, in part, to the growth of social e-commerce via social media platforms. However, social proof exists mostly because humans are social creatures who take cues from those around them when making decisions.

Badge 42

Badge Marketing Aggregator Influencer 42

Net-Savvy Executive

MARCH 30, 2011

The announcement's not exactly a surprise—Radian6 was the obvious acquisition target in social media analysis (SMA), and their platform had supported Salesforce integration since mid-2009. Competitors need more than a me-too monitoring platform to win.

Radian6 85

Radian6 Cymfony Alterian Jive 85

Pixlee

JUNE 19, 2017

Tracking conversions and revenues generated through engagement can be done across several different platforms that are popular with influencers. Pixlee’s Influencer Management Solution provides a centralized platform that allows brands to manage influencers and measure results.

ROI 40

ROI Influencer How To Marketing 40

Danny WhatMough

APRIL 12, 2010

Social CRM Webinar Part 1: The 5Ms and Marketing Use Cases (Slides and Recording). 10 Essential Social Media Tools for B2B Marketers. Apple turns iPhone into multi-tasking ads platform with OS 4 launch. Apple’s Tightening Grip: This Could Be Android’s Big Chance. Twitter is all about the awesome experience.

Social CRM 40

Social CRM Foursquare Apple iPhone 40

Convince & Convert

FEBRUARY 11, 2010

They really need to sort this process out or they are going to end up losing developers to other platforms, which make it a lot easier to get an application approved and have more transparent processes,” explains Roland Hutchinson of Geeky Gadgets. It’s difficult to get apps through, and then any updates and fixes take another 3 weeks.

Social Media 114

Social Media Strategy Apple iPhone 114

Convince & Convert

SEPTEMBER 7, 2010

His “Pull and Stay&# advice; segmenting customers into barrels; platforming; social currency, and other concepts are instantly applicable to real world marketing challenges fitting a wide variety of circumstances. He’s on the road now on the UnMarketing book tour of 30+ cities. If he’ll be near you, check it out.

Review 115

Review Social Media Social CRM Consultant 115

Jeff Esposito

APRIL 4, 2011

Well for starters if this is to happen, vendors are going to sell a one-stop solution for “social” CRM. While this is a hot buzz word for 2011, one has to wonder if the two platforms, packaged together are what a company needs. For example, what I use for social media monitoring is perfect for me. So what does this mean?

Radian6 52

Radian6 Social Media Social CRM Company 52

Koka Sexton

MARCH 2, 2011

The program’s instructors will provide expert advice to sales management on how to best incorporate social selling into their organizations, and educate sales professionals on how to utilize social media platforms to drive greater sales productivity. Why does social media matter to sales people?

Training 66

Training Social Media Social CRM Education 66

agora pulse

JUNE 22, 2020

Whether you’re shopping for your first social media management tool or you’re ready to upgrade an underperforming tool, you need to make sure that your preferred social media dashboard has these nine essential features. Instead, a social media dashboard is a must for saving time, collaborating with teams, and tracking results.

Features 147

Features Social Media Social CRM Social Media Management 147

agora pulse

OCTOBER 26, 2020

Not one social media app works best for every organization. Factors like your publishing schedule, the size of your client roster, your marketing goals, the platforms you use, and your marketing budget all determine the best social media scheduling tool for your team. The Top 10 Social Media Management Tools. Social CRM.

Social Media Management 138

Social Media Management Social Media Tools Social CRM 138

Convince & Convert

FEBRUARY 15, 2010

We need to start talking about Social Media as product (for those brands with high social utility) and Social Media as a method to improve execution (think Six Sigma or Toyota Production System). Those two areas are a lot more interesting than the devolution of Social Media into direct marketing.

Social Media 114

Social Media Strategy Social CRM Newsletter 114

Convince & Convert

FEBRUARY 10, 2010

You still need to know how you are going to use these platforms. Note to Flowtown if you are reading this: If you added another level of insight as to how people are using these platforms, that would be a real benefit. To know how an audience is using a platform woudl allow us to know how to direct our clients to engage their audience.

Social Media 128

Social Media Marketing Social CRM Consultant 128