article thumbnail

Dear United Airlines, Invest your money where you really need it. Customer Service

Josh S Peters

Good customer service and a caring company could have taken care of it without it ever being more than a blip on the web. I’ve been traveling a lot for business lately and so far the only airline I can say I will absolutely use again is Virgin Airlines. We all remember the United Breaks Guitars fiasco right?

Airlines 172
article thumbnail

7 inspiring examples of corporate social responsibility

Sprout Social

According to The Sprout Social Index™ 2022 , company alignment with personal values is 74% more important to consumers today than it was in 2021. Alaska Airlines’ path to net zero emissions . One of Alaska Airlines ’ five core values is to “do the right thing”. Great #goals for an airline! Let’s dive in. But good start!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 ways to use social media for market research

Sprout Social

Omsom, a company that creates pantry shortcuts for specific Asian dishes, is regularly tagged in consumer reviews and photos of people’s home cooked meals. They’re the best airline, even in crisis mode! . — Greg Baroth (@gbaroth) July 12, 2021. Even after spending 6 hours waiting to leave Pensacola, I still love @SouthwestAir.

Research 144
article thumbnail

The Use of Animation in Digital Marketing

Techipedia: Tamar Weinberg

Given all of these phenomenal web video statistics continuously released, it seems odd that animation is yet to receive much attention, especially when some of the biggest companies across the world are using animation in their digital marketing. The Kiwi airline is well known for their lighthearted safety videos.

Airlines 210
article thumbnail

5 Ways to Use LinkedIn for Marketing Your Brand

Later

If you’re the founder of a business , you can flex your knowledge and insights by sharing company updates or industry-relevant articles from your personal LinkedIn profile too. You can also take your data storytelling a step further by collaborating with another company.

LinkedIn 100
article thumbnail

The Importance of Monitoring Your Social Media

The Social Media Incubator

” He would get a response some time later that read as an apology and stated that the British Airways Twitter feed is only open 9 a.m. Eventually, the airline issued an apology and the luggage was found. Their customer service is horrendous.” to 5 p.m., to which they received more backlash.

article thumbnail

5 Ways to Tell Your Brand Story with Instagram Stories

Sprout Social

Yes, that new office tour your company put up is your best performing piece of content to date. Whereas our feeds may represent our most aspirational and idealized selves, Stories are our raw, unfiltered thoughts and projects. At Natives, one of our favorite examples of this is Delta Airlines ’ #SkyMilesLife UGC story series.