Dave Fleet

JULY 5, 2010

In recent months we’ve seen several interesting moves within the social media monitoring/social CRM space. Indeed, analysts like Altimeter’s Jeremiah Owyang have been commenting on the consolidation trend for a while. Acquired by. Jive Software. January 2010. February 2010. April 2010. April 2010. Scout Labs.

Sysomos 334

Sysomos Alterian Filtrbox Attensity 334

SocialFish

APRIL 5, 2011

Avectra –We’re working with Avectra on an ambitious project to explore the implications of Social CRM for associations. We’ve been consulting with them on Social CRM trends and applications, we held an in-person group discussion with association executives who are on the front lines of these changes.

Review 150

Review Social CRM Consultant Module 150

Convince & Convert

APRIL 13, 2013

This trend will not ebb. You need to start measuring results of social media customer service via survey-driven satisfaction indices , rather than cases handled and call deflection, because the idea that socializing service will result in fewer overall complaints is a misconception. Psychologically, it all adds up.

Social Media 150

Social Media Airlines Social CRM Avatar 150

Dave Fleet

JULY 18, 2011

David Armano noted in a recent Harvard Business Review post on social business that listening to conversations is a valuable step but only the beginning: “The true opportunity lies in scaling and operationalizing “social&#.&#. If you can, take the time (and/or money) to do the research to identify those needs.

Tips 353

Tips Social CRM Reputation Knowledge Base 353

Sprout Social

AUGUST 25, 2022

They give you insight into what’s working, what’s trending and where your brand should focus your efforts—without requiring trial and error.”. Manage up to five social profiles. Scale engagement with tasking and social CRM tools. Manage up to 10 social profiles. Access to the all-in-one Smart Inbox. Professional .

Social Media Management 121

Social Media Management Cost Social Media Price 121

Webbiquity SMM

JANUARY 2, 2013

Today’s most effective marketers are optimizing content across channels, coordinating search and social marketing activities with traditional PR, and measuring their web presence and performance with sophistication. The first step to improving digital marketing results is to understand the emerging trends and best practices.

Social Media 245

Social Media B2B Marketing SEO 245

Justin Levy

JANUARY 23, 2013

What is The Socialized Business Podcast? This is the description that you can find on our website: The Socialized Business Podcast was created to educate and inform the community on the growing trend of social business and how it’s affecting both large and small organizations.

Social CRM 100

Social CRM Overview RSS Social Media Management 100

Pixlee

OCTOBER 18, 2021

With Pixlee’s social CRM, you can also easily manage relationships and measure campaign impacts all in one place. . Revel Nail manages content, permission, and contact information with their influencer community using Pixlee’s smart CRM, resulting in a 2% decrease in cart abandonment rate and significant savings in monthly revenue. .

Influencer 52

Influencer Discount Upcoming Affiliate marketing 52

Convince & Convert

SEPTEMBER 11, 2011

And Twitter, which “ranks&# tweets to determine trending topics. Klout – and any algorithm-derived data point – should be used directionally and for trending purposes, not adhered to slavishly. It’s one piece of information that needs to be combined with (ideally) several others to do social CRM well.

Klout 161

Klout Nielsen Influencer Social CRM 161

Proactive Report

MAY 1, 2010

Since the puprose of PRoactive is to assist PR practitioners to identify new trends and technologies, and stay abreast of these new ideas that affect the practice of PR, I’m going to publish a list of articles I think are useful for PR folk each week. Three Use Cases for Social CRM.

Social Media 74

Social Media Social CRM Social Networking Analysis 74

Net-Savvy Executive

MARCH 15, 2011

If your ROI comes from online sales, this approach is an especially powerful tool for managing social media marketing efforts. I haven't quite figured out whether Social CRM is the intersection of social media monitoring and CRM or a superset of CRM and all three of the above. But wait, there's more!

Analysis 75

Analysis Social Media Radian6 Social CRM 75

Bare Feet Studios

AUGUST 31, 2011

We are extreme early adopters – which means a lot of talking greek – or shall I say geek – to those who won’t know about these trends for years. There is an easy primer on the topic here on the Social Media Examiner and 18 Use Cases of Social CRM from the Altimeter Group here.

Social Media 71

Social Media Foursquare Discount Social CRM 71

Convince & Convert

FEBRUARY 10, 2010

link] Andrea Pacheco How can social media kill email: @netpartner | [link] | #trends #tech #socialmedia (via @andreinfobase) [link] Social Media Review | Wizards of Alchemy [.] Ethan [link] udeme RE: The 'then what' question. Flowtown could be a key component in “identity&#. I'll email you some thots soon.

Social Media 129

Social Media Marketing Social CRM Consultant 129

Visually SM

JULY 27, 2020

Filtering your search by time frame will show you the most shared content over time, which can give you an insight into trends or help with generating ideas for your own content creation! Google Trends. Google Trends is a valuable tool to search for topics and trends. Google Trends also works as a keyword tracking tool.

Social Media Management 246

Social Media Management Social Media Tools Domain Name 246

agora pulse

OCTOBER 26, 2020

In addition, Agorapulse has great social listening options that help social media managers stay on top of key conversations. Social CRM. Agorapulse has a powerful social CRM , making it one of the best social media management apps for building relationships. Social CRM. Social CRM.

Social Media Management 138

Social Media Management Social Media Tools Social CRM 138

Convince & Convert

AUGUST 28, 2011

Every time we opt for simple by pre-programming tweets, by purchasing likes, by turning our Facebook wall into nothing but a coupon machine, by using marketing automation software to auto-contact prospects in social media, we are flying in the face of what we know other social media users would prefer.

Social Media 157

Social Media Discount Loyalty Software 157

Webbiquity SMM

APRIL 6, 2017

Social customer relationship management (CRM) was being written about as a distinct product category as far back as 2008, but market interest really began to take off the following year. How does social CRM differ from traditional CRM? 6) Base CRM. Market interest has remained fairly strong since then.

Social CRM 195

Social CRM Tools Sample Samples 195

Convince & Convert

JANUARY 26, 2011

Social media and its impact on business only exists because of the larger trend of customer information and consequent choice making.

Press Release 146

Press Release Foursquare Social Media Travel 146

Mindjumpers

JUNE 19, 2014

Attending the European Conference of Information Systems in Tel Aviv last week, I was happy to find that areas such as data visualization, predictive analytics, social CRM and ROI etc found their way into the conference. Social CRM & Risk Management – How to put out a firestorm? .

Research 194

Research Data Social CRM Wikipedia 194

Convince & Convert

MARCH 25, 2010

Social media statistics and reporting, without the hassle. link] [review of @swixhq) [link] Discovery Romania RT @jaybaer: Yea!

Social Media 117

Social Media Strategy Statistics Metrics 117

Convince & Convert

SEPTEMBER 20, 2010

I believe Twitter will ultimately be the way that we interact with brands, and will power the social CRM movement. Profile pictures for trending topics-U.S. Profile pictures for trending topics-U.S. Profile pictures for trending topics-U.S. Tom agrees, and included that concept in the Executive Summary.

Social Media 161

Social Media Statistics Strategy Research 161

Keyhole.co

NOVEMBER 30, 2022

Customer experience solutions: If you are focused on providing unrivaled customer experiences across the customer journey, then this tool provides powerful cloud services of social marketing, social commerce, and customer service. It does this by analyzing trends and optimizing performance along with providing real-time intelligence.

Analytics 52

Analytics Social Media Tools Price 52

agora pulse

JUNE 26, 2019

Aside from Facebook’s “Top Fan” designation, social media platforms don’t offer tools for tracking individual followers. With Agorapulse’s social CRM , however, finding your top followers couldn’t be easier. Instead, you can jot down notes about followers and interactions right in the social CRM.

Engagement 80

Engagement Social Media Social CRM Social Media Management 80

Convince & Convert

APRIL 13, 2010

We were coming up with pitch ideas for this brand, when my boss decided that we could make bagel necklaces the next big trend. We were coming up with pitch ideas for this brand, when my boss decided that we could make bagel necklaces the next big trend. Yes, that's right. Make a necklace out of your bagel. Yes, that's right.

Social Media 113

Social Media Strategy Influencer Education 113

Hootsuite

JANUARY 24, 2024

These templates help streamline communication and ensure a consistent and efficient approach to addressing inquiries, comments, reviews, and other forms of engagement on social media. Why are social response templates so handy? Save time Social response templates save valuable time by giving you plug n’ play, ready-to-go responses.

Template 101

Template Templates Social Media HootSuite 101

Keyhole.co

OCTOBER 19, 2022

Social marketing cloud – By providing memorable experiences at scale across your social media channels, Emplifi converts followers into customers. It does this by analyzing trends and optimizing performance along with providing real-time intelligence. This lets you track all the KPIs in one place. Key features.

Analytics 52

Analytics Social Media Tools Price 52

Techipedia: Tamar Weinberg

APRIL 15, 2015

If you don’t know what Rapportive is, I’ll tell you here: Rapportive was (past tense) an excellent plugin that worked with Gmail and Chrome or Firefox to learn all social media associations with an email address. It was an internal social CRM of sorts. Company mentions in the news. Company competition.

Data 100

Data Tools Bookmarklet Social CRM 100

Convince & Convert

APRIL 15, 2010

link] [link] Trending Technology Why Content Marketing Matters To Me And Should To You | Blogging and Content Creation | Social Media Consultin.

Content 125

Content Marketing Consultant Social Media 125

Convince & Convert

MAY 11, 2010

To really do so. To connect his observations to actual steps that retailers can take to PROFIT. Not drive sales revenue or create leads.

FAQ 139

FAQ Content Consultant Social Media 139

Keyhole.co

JULY 9, 2023

Keyhole Pricing: Starts from $79/mo Keyhole is your best bet when it comes to full-fledged social media automation. This top Hootsuite alternative helps you right from spotting trends, scheduling posts, tracking campaigns, and even optimizing your overall branding.

HootSuite 52

HootSuite Social Media Management Social Media Price 52

agora pulse

OCTOBER 28, 2020

A tool like Agorapulse has: Social inbox that can automatically review certain mentions or assign them to team members for quick follow-ups. Social CRM that lets you track interactions with other users and add labels so you can keep up with influencers and other important figures. Social CRM.

Social Media Management 105

Social Media Management Tools Social Media Aggregator 105

Convince & Convert

APRIL 12, 2012

The full report was $500, and I’m a cheapskate so I don’t have all of the details, but the press release headlines that hit the wire I guess it was last week are pretty interesting, in that they point to a broad trend that we’ve brought up a couple times. Doubled in a year. For us it’s a total win- win.

Hotels 119

Hotels Instagram Authentication Social Media 119

Convince & Convert

APRIL 14, 2010

link] [link] Trending Technology The Key to Social Media Success is Just 2 Letters | Integrated Marketing and Media | Social Media Consulting -. link] [link] Trending Technology The Key to Social Media Success is Just 2 Letters | Integrated Marketing and Media | Social Media Consulting -.

Social Media 130

Social Media Consultant Health Care Questions 130

Convince & Convert

AUGUST 18, 2010

But, under pressure from digital and advertising agencies each looking to be the driver of the social media express, PR firms are sometimes turning over inquisitional rocks that do not portray them as strategic caretakers of brands’ social presences. What’s the hot new trend in social media that we can bring to our clients?

Questions 162

Questions Social Media Consultant Education 162

Convince & Convert

JUNE 11, 2010

There seems to be a real trend toward that title. There seems to be a real trend toward that title. There seems to be a real trend toward that title. There seems to be a real trend toward that title. There seems to be a real trend toward that title. There seems to be a real trend toward that title.

Upcoming 126

Upcoming Project News Social Media 126

Sprout Social

APRIL 28, 2022

These tools might include: Marketing tools (think: social, CRM, email). Listening to crucial social conversations and shout-outs to uncover opportunities to intervene or answer questions for customers. While trends in marketing come and go, email remains a staple of external comms. PR and media tools. SendinBlue.

Team 90

Team Tools Hubspot Collaboration 90

Mindjumpers

OCTOBER 24, 2011

Here are two studies called “ The Social Breakup ,” and “From Social Media to Social CRM ,” by ExactTarget and CoTweet and IBM Business Value, respectively highlighting customer behaviour in social media. Mind the Social (Perception) Gap. How Human Should Brands Become in Social Media?

Study 187

Study Social CRM CoTweet CoTweet 187