‘Tis the Season to Double Down on Social Customer Care (and Protect Your Community Managers)
Convince & Convert
NOVEMBER 4, 2021
With this challenge, of course, comes new opportunities to provide trust-building service to your potential and current customers. . During this season, you may not have good news for all. Avoid Social Customer Care Burnout. Establish Guidelines That Encourage Maximum Transparency (and Yes, Even Disappointment!).
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