Putting the “We” in Community
FEBRUARY 26, 2016
In the social space, there’s a lot of talk about “community.” ” We hear it all the time and, rightly so; because community is just that important. Like Rome, however, a community can’t be built in a day. Putting “we” in community.
Membership as Living Community
FEBRUARY 22, 2012
Anna Caraveli’s monthly column for SocialFishing focuses on “the building blocks for constructing new membership and business models” for associations. I think this is why virtual communities resonated with me, in spite of my non-technical background.
Helping Members and their Communities Succeed: the Future of What We Now Know as Membership
MARCH 28, 2012
The community was shaped to her needs and facilitated the kind of interactions, learning and development paths she needed to practice successfully. Its value was not a list of “benefits” but the community itself: a facilitated joint journey of continuous discovery.
A Tale of Two Communities Part II – Salesforce.com
MARCH 3, 2011
This post is the second in a two-part series where guest blogger Garry Polmateer , former association executive currently working at NimbleUser helping organizations with Salesforce, looks at two online brands through the lens of the concepts in our book, Open Community.
Is Technology Ruining Online Community
Convince & Convert
AUGUST 21, 2011
Online community and our lust for it is at its apex. Today, we spend considerable time and effort and emotional capital on how to construct the ultimate online community , festooned with custom tabs and iframes and videos and the sparkling Christmas ornaments of social media.
10 Community Manager Responsibilities that Don't Involve Twitter.
Techipedia: Tamar Weinberg
MARCH 17, 2010
Every time I tell someone I’m a Community Manager , I get a varied response. Really, many people trying to describe Online Community Managers, end up sounding like this: Others may know what Community Manager is, but don’t know exactly how much it entails.
The 7 Types of Social Media Users and How to Engage Them
JULY 18, 2013
They post a ton of content on their social networks from trivia to humorous images, but still keep it industry tailored to their niche, construction. Content Strategy Implementation communications community community managers creativity social media social networking strategic thinking
Survey: Blogging within the architecture, design and construction.
APRIL 21, 2010
Some of the results were presented by Gemma Went at the Emap Construction Marketing Pre-Conference Training Day in February 2010, but we did promise we’d publish the full results of the survey. 17% of those were in construction, 23% design and 34% architecture.
“Social Media Citizens” is under construction
Social Media Citizens
NOVEMBER 25, 2009
PR Lessons from DroughtShaming
JUNE 15, 2015
Distrust Does Not Build Community. Distrust among neighbors does not build a caring community. We need to help people realize a mutual goal of creating a pleasant community is bigger than the issue of sprinklers. Some events are inevitable in the life of a community.
Living The Heretically Productive Life [Redux]
JULY 26, 2013
A while back, I was asked by the estimable Thursday Bram to contribute to a blog post on Constructively Productive that would focus on “heretical’ productivity. That’s constructively productive.
Four Ways to Combat Audience Negativity on Social Media
Ignite Social Media
SEPTEMBER 23, 2016
Trust me, we’ve all been there before on the community management team — audience negativity is an inevitable part of being in social media. Such insights are critical to best in class community management.
24 of the Best Google+ Guides, Tips, Rants and Raves of 2012
DECEMBER 12, 2012
Lisa Peyton highlights three examples of successful Google+ brand pages such as the NASA page , where “The active space and science community on Google+ may support speculation that platform users are mostly tech-savvy early adopters.
Fear of Feedback Needs a New Perspective
JUNE 30, 2015
You would lose constructive feedback and suggestions that could enhance your offerings. Constructive Conversation and Contribution. Cultivating a community that engages with respect in discussions should be a top priority for any organization using social media. By Karen Wilson.
Managing Negative Comments in Social Media
JANUARY 10, 2012
If you work as a social media manager or online community manager you see these all the time … negative comments. Is it constructive criticism, a straight problem, or an attack? Guest Posts Social Media community building engagement managing negative comments yvette pistorio
Top 5 Signs Your Business Should Not Be Using Social Media
DECEMBER 15, 2011
A poorly constructed and executed social plan often leads to results more problematic than had the business done nothing at all. Using digital platforms successfully to build community, relationships, and trust is an iterative process. Beware the hidden dangers of social media.
Monetize Influence and Lessen It
AUGUST 14, 2013
Influencers considering monetization of their online trust should also weigh how such strategies can lessen trust within a community, and hurt search rank. Influence online is often a result of becoming an integral part of a community and providing good information.
Stop Believing These Common Social Media Myths
SEPTEMBER 28, 2016
For example, our agency does lot of community management work for the Shell Houston Open, a PGA TOUR event in Houston. Through our community management efforts and our paid media measurement and optimization, we grew our fan base by 23% in 2016 and increased ticket sales revenue by 25% YOY. They sell heavy construction equipment direct to local dealers. Community ManagementMarketing professionals can agree on one thing–we live in an industry that’s constantly changing.
The Re-Branding of Me: Website Under Construction | Almost Savvy
JUNE 5, 2009
14 Responses to “The Re-Branding of Me: Website Under Construction Silouan says: June 6, 2009 at 9:30 am Site looks nice and crisp.
Start Your Community With Role Models, Not Influencers
Social Media Strategery
OCTOBER 24, 2012
In it, they highlight some of the ways in which Pinterest defied best practices when they first started – they didn't include any leaderboards, they didn't highlight the most popular pinners, they used an infinite scroll layout instead of pushing for more clicks and pageviews, and most interesting to me, their first community members weren't "influencers" with high Klout scores. They were role models who would care for the community as if it were their own. "In
How Social Media can Fix the Troll and Bullying problem
OCTOBER 9, 2012
Bullying can be a contributing factor in suicide and damages whole communities not just the bullied. Because they reflect back the community values with a twist. Wow there are SOOO many examples of the community taking issue with a troll. Individual voices in a community count.
Connecting 2 the World: Is constructing knowledge based on analysis a work literacy skill?
Buzz Marketing for Technology
JULY 16, 2008
Is constructing knowledge based on analysis a work literacy skill? I have been reading "Constructing Grounded Theory" by Kathy Charmaz for my dissertation. The idea came to me, as I was reading, that I could use the framework presented in the book to help develop analytical skills in my students and to help them to learn to construct knowledge from data by: learning how to collect relevant data. Is constructing knowledge based on analysis a work.
What Should I Do with Negative Reviews on My Facebook Page?
MARCH 2, 2017
If the review is critical yet constructive, acknowledge the customer’s point of view and try to get to the bottom of the situation. Not all negative reviews you get will be constructive. Even the best businesses get negative reviews.
Three Reasons To Invest In Patient Feedback Management Solutions
The Realtime Report
FEBRUARY 15, 2017
By promoting positive patient experiences online, medical practices not only gain favor from existing patients, but also from community partners and future patients. Three Reasons To Invest In Patient Feedback Management Solutions By Sabrina Egan.
Realignment #3: Value Propositions Are Not About You
AUGUST 10, 2015
Without an outside-in perspective, you cannot discern the true market value of your assets and, hence, construct meaningful value propositions, beyond recitations of programs and products. From the new book: The Demand Perspective: Leading From the Outside.
Do Shopping Centers Have A Future?
JANUARY 31, 2013
Shopping malls used to be very linear in their construction and they were anchored by the big department stores. What we're currently seeing are more shopping malls that have a more circular construction to them. A gathering place for our community that transcends the former single-function of buying stuff.And this is just the beginning. They are places for us - as individuals - to be a community. community.
Where The Consumers Are
DECEMBER 20, 2011
He doesn't have stress over union strikes and other anomalies that can impact a retail store (like construction or even if the stadium decides to move). Since when was a business not about being a true value to the community that it serves? If that community is now anywhere and everywhere (including online, where consumers are looking for ratings and reviews or more in-depth information), what does it say about a brand that is completely ignoring the situation (and opportunity).
Social Media Crisis Management -Infographic
JUNE 3, 2013
Give people a constructive way to interact with you and resolve the issues. Give them a forum on your Facebook page or community pages, a number to call, an email address, anything they can use to contact you directly for information.
Social Media Tools and Resources for Social Learning
MAY 30, 2016
Learning and Collective Knowledge Construction With Social Media: A Process-Oriented Perspective. Breezio — Breezio is a new private community platform that I’m kind of obsessed with, and that I think is a great example of how private community platforms can be used to enable social learning.
PB125: How to Handle Critical and Attacking Comments from Blog Readers
JUNE 20, 2016
Agree to Disagree – If the comment is in a very closed manner, debate won’t work, be constructive but agree to disagree. Private responses – If they are intent on a non-constructive heated exchange, try to end it and offer a private conversation.
Can Publicly-Traded Social Media Companies Survive?
JULY 29, 2012
Facebook, on the other hand, has a customer community who is primarily focused on sharing personal updates with their friends and family. Feel free to leave a comment with your thoughts or constructive criticism. Working for any publicly-traded is a unique experience.
7 Truths About Social Media Marketing
Techipedia: Tamar Weinberg
APRIL 8, 2010
Thanks to books like The New Community Rules , written by yours truly, Engage , Social Media 101 , and others, social media marketing is, for the time being, going to still be on people’s minds as they discover this bright and sunny marketing opportunity.
Realignment #5: From Products to Solutions
NOVEMBER 3, 2015
My small community bank added a new feature which is immensely convenient to me: the ability to transfer funds to and from other banks! VIN (the Veterinary Information Network) is a virtual community of veterinarians did just this at its very onset.
Vanns Community Manager Update: I Turned The Opportunity Down
SEPTEMBER 14, 2009
jasonyormark.com Home About Me My Videos My Resume Contact Me Browse > Home / Community , Social Media / Vanns Community Manager Update: I Turned The Opportunity Down | Subcribe via RSS Vanns Community Manager Update: I Turned The Opportunity Down September 14th, 2009 Posted in Community , Social Media Tweet Share Because so many of my family, friends, friends of friends, etc. Vanns already has a community site up and running.
Santa, the Communications Pro
DECEMBER 23, 2014
Master Community Builder His story, the buzz and excitement it generates, and the annual build up of anticipation and wonder build community around a mutual participation in tradition. By Laura Petrolino (Note from Laura: Oh yes, I’m actually writing this post. Feel free to judge me.
Women Entrepreneurs and Business Owners Have Social Network
APRIL 23, 2012
This blog post is for all of the women Spin Sucks community. ” She says, “The male-dominated start-up community can be intimidating; it seems to thrive on competition and bravado. Meridith (co-founder Meridith Dennes ) and I wanted to create a safe, positive, constructive forum for women to discuss and fully develop their ideas before having to defend them.” . Guys, you can read it too, but I’m not sure it’ll mean much to you.
Workplace Genome Project: Q1 Update
APRIL 27, 2016
Our Vision is to lead a workplace (r)evolution that is based in the power of human community, the intricacies of thriving workforces, and authentic connections with today’s and tomorrow’s talent—all driven by the Workplace Genome.™
4 Free Tools to Measure Your Instagram Success
MARCH 26, 2013
My photographer ( Andi Grant ) and wedding planner ( Jamie Howell ) post fun photos of their office construction, clients, DIY projects, and their everyday life. For the past few months, my friend Ryan has been managing a boutique in a nearby shopping center called Apricot Lane.
Create a Positive Website Customer Experience
MARCH 31, 2015
If you have a strong and engaged community , consider adding an onsite social network to your webpage. Show, rather than tell, what your company has to offer by presenting viewers with a well-constructed website that serves as a one-stop shop for all their needs.
Who Will Become the Tesla or AirBnB of the Home Category?
Social Media Strategery
SEPTEMBER 3, 2015
What if a tool brand created a branded online community where customers were able to buy, sell and share their tools with a very targeted and engaged group of people? Miscellaneous airbnb brunner building supply construction Hardware HBS HBSDealer home sharing economy tesla uber