The KISS Method For Determining Social Media ROI

SocMed Sean

Unfortunately, many social media strategists get caught up in the numbers that relate specifically to social media and they forget about the numbers that are meaningful to their business. It’ll be shared via social media.

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How to Draw Meaningful Conclusions from Social Media Metrics

Convince & Convert

The wealth of information available to social media marketing practitioners is staggering. It’s important to focus on the KPIs that matter to your company in the correct context to optimize your social spending. Common Social Media Mistakes.

Why You Need to Respond Quickly to Social Media Comments

SocialFish

The growing trend of support-based interactions taking place on social media represents major challenges for brands seeking to maintain positive reputations online, but the trend also makes for major opportunities. Guest post by Daniel Kushner, CEO of Oktopost.com. ————–.

Tiny Tips for Delivering Out-of-This-World Customer Support on Social Media

Buffer Social

If you’re serious about building a remarkable brand on social media , we believe that a core component of your strategy needs to be engagement. One of the primary components to engagement is customer support , working with your team to answer questions and serve customers on social.

How I Got My Job As Director Of Social Media – Step 1: Build Experience Then Blog, Tweet, Collaborate!

SocMed Sean

When people ask me what I do for a living and I tell them I’m a Director of Social Media for a digital agency, they usually respond with 1 of 2 questions: 1) Does that mean you get to play on Facebook all day? -or- Social media is about people and relationships.

Why you need a social media customer service plan

Sprout Social

There are self-service knowledge bases, AI-powered chatbots and messaging services designed to cater to different customers. Get ahead of potential customer complaints and compliments by planning your own social service approach. Why is social customer care so important?

Improve Organizational Efficiency via Social Media-Part I

Mindjumpers

As mentioned, Hoist is a browser-based working platform build on the idea of social networks. From an organizational perspective, the platform makes it possible to manage diverse flows of information and process and secure these into knowledge, available to all employees at any time.

Survey: 60% of Physicians Believe Social Media “Improves the Care They Deliver”

The Realtime Report

Many physicians are making use of social media – as a way to manage new information, discuss the latest journal articles or research, and to help provide quality care. Here are some of the highlights: 24% use social media daily to scan or explore new medical information.

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What Leading Candidates Need To Land A Top Social Media Job In 2016

Audiense

Social media is occupying a growing place of importance in brand strategies, with 63% of CMOs saying it will soon be the most important way of reaching customers. As a result, CMOs are looking to increase social media spending to 21.4% Think Bigger Than Social.

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Announcing Red Pin Marketing: Social Media Solutions for Small Businesses

Justin Levy

They need help with everything from developing a strategy to setting up and optimizing their social accounts to designing a new website that is search engine optimized, designing listening and monitoring portals, email marketing and how to measure all of it.

How to Convert Employees into Brand Ambassadors on LinkedIn

Webbiquity SMM

However, unless they’re already actively reading and sharing industry insights through their social media presence, that may not be the case. Choose leadership that is already engaged on social media and ask them to start sharing the company’s content on LinkedIn.

My social media system

Josh S Peters

Home About eBooks Social Media and Internet Marketing Speaking Twitter Says You Are Here: Home » Productivity , Social Media , Tips » My social media system My social media system Written on February 3, 2009 by Josh Peters in Productivity , Social Media , Tips 1 Comment - Leave a comment!

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Social Media: Making Business Fun Again | Bare Feet Blog

Bare Feet Studios

Along comes social media which is so conversational, creative, interactive, mostly free and bam! – I mean have fun using social media in your business!

Grading Social Media

Social Media Strategery

Events Calendar Subscribe: Posts | Comments | Email Social Media Strategery Best Of Best Practices Enterprise 2.0 Development Social Media Grading Social Media Mon, Mar 1, 2010 Prof. In last week’s #SMCEDU chat, we discussed the issue of grading students in classes that teach social media. If you’re teaching social media, how do you grade your students on how well they’re using it? Grading Social Media [.]

New Social Media Network Road Map

Diva Marketing Blog

Based on an interview that Guy Kawasaki conducted with INC Magaine , Jay wanted to know, "Is social media strategy required or redundant?" As I began to join the comment thread, I realized that my response was a "post" and not a "comment." New Social Media Network Road Map.

Using Social Media to Differentiate

Bare Feet Studios

The topic was “Using Social Media to Differentiate.&# The US Navy’s Social Media Policy Watch the original video. at the Rotary Club of Honolulu Sunset May 28-30: Social Media Skills for Musicians: Twitter, Facebook, Blogging, & Podcasting at the N?

Hawaii Tsunami Proves Social Media Power Again: Information is a.

Bare Feet Studios

Social media has earned a spot alongside our government planners and traditional news media. When we leave things to people’s imaginations, it tends to bring unfettered “awfulizing&# and a survival-based focus on worst case scenarios.

Things to Learn from Hawaii Musicians Using Social Media | Bare.

Bare Feet Studios

Their biases and perspectives are quite different though, and that makes for a good panel that keeps us from drinking just one brand of social media koolaid! The best social site for musicians currently: Reverb Nation.

The 8 Wrong Questions PR Firms Are Asking About Social Media | PR.

Convince & Convert

But, under pressure from digital and advertising agencies each looking to be the driver of the social media express, PR firms are sometimes turning over inquisitional rocks that do not portray them as strategic caretakers of brands’ social presences. What’s the hot new trend in social media that we can bring to our clients? Better question: How can we optimize and improve our existing social media programs?

Ethics in Social Media: A Glossary | Bare Feet Blog

Bare Feet Studios

It’s a hot topic all around, as social media lends itself to some highly unethical practices and characters! The good news though, is that the conversational nature of the social web exposes many of these deliberate and accidental faux pas so the rest of us can learn from them.

Looking Back at My 2009 Social Media Resolutions

Social Media Strategery

Events Calendar Subscribe: Posts | Comments | Email Social Media Strategery Best Of Best Practices Enterprise 2.0 Grade: B My second social media resolution was to “ focus on things other than social media.&#

The US Navy is Using Social Media

Bare Feet Studios

Home About What We Do PayPal Speaker Contact Subscribe Press / PR Bare Feet Network Internet Literacy for Business: Blogging, Podcasting, Online Video & Social Media Howto, Consulting, Training & Public Speaking Home > HowTo , Social Media , Video > The U.S. Navy is Using Social Media The U.S. Navy has jumped into social media in the past several months. Navy is Using Social Media: Here is a brief late night interview with Publ.

Facebook Insights from Social Media Club Hawaii | Bare Feet Blog

Bare Feet Studios

Saving Time by Cross-Posting Content to more than One Social Network WordPress Plugin for Facebook: Wordbook On other sites, use the FB login, such as Trip Advisor. Same goes for other social networks, gmail, PayPal, your bank, etc.)

Join us at Social Media Club Hawaii Chapter

Bare Feet Studios

3 comments… read them below or add one } Damon Tucker June 22, 2009 at 12:50 am Is there a quick and easy way to find Big Island residents that are really tied into social media? I’d love to find some more online folks on this island that are into social media.

Social Media Club Hawaii Celebrates Ma Ka Hana Ka ?Ike

Bare Feet Studios

It is part of a international nonprofit organization of social media practitioners and exists to develop and share best practices and ethics on the social web. We would walk them through the stages of setting up the social web assets. Ike: social media campaign by @smchi.

Independent Hawaii Musician Kenneth Makuakane Thrives on Social Media

Bare Feet Studios

Rox: How long have you been using social media? I started using WordPress for my blog after than and going to the Social Media Club meetings to learn more. Rox: What is your larger strategy in using social media?

Driving Long-Term B2B Growth with an Omni-Channel Presence

Webbiquity SMM

Now, most businesses offer other communication channels, including email, customer portals and chat windows, and some also use social media like Twitter and Facebook to communicate with customers and manage support. Johnson social media customer service TeamSupport.com

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Finding Social Media Professionals

Bare Feet Studios

Home About What We Do PayPal Speaker Contact Subscribe Press / PR Bare Feet Network Internet Literacy for Business: Blogging, Podcasting, Online Video & Social Media Howto, Consulting, Training & Public Speaking Home > Gossip 2.0 , News , Social Media > Finding Social Media Professionals Finding Social Media Professionals by Roxanne Darling on October 10, 2008 There is a long-standing concept in the digital space know as “signal vs noise.&#

Death, Social Media, Personal Branding

Bare Feet Studios

Social media is a powerful, conscious tonic as well. The social web offered a space. But based on what I see of Beachwalks, Rox, I know you ‘get it.’

Social Media Workshop Here in Honolulu

Bare Feet Studios

Home About What We Do PayPal Speaker Contact Subscribe Press / PR Bare Feet Network Internet Literacy for Business: Blogging, Podcasting, Online Video & Social Media Howto, Consulting, Training & Public Speaking Home > Social Media , Speaking > Social Media Workshop Here in Honolulu Social Media Workshop Here in Honolulu by Roxanne Darling on September 30, 2008 Social Media Workshop is an exclusive event for people in organizations who want to learn how to use social media communications.

Social Media Measurement and the Stages of Change | Bare Feet Blog

Bare Feet Studios

New media and internet business people have touted our ability to measure “things&# as far superior and accurate as compared to traditional media. He was referring to a recent article from my other colleague Chris Brogan, on Social Media Metrics.

Social Media Workshop in the Motor City

Bare Feet Studios

Ford is getting good coverage on its Fiesta Movement Social Marketing campaign (thanks to my mom for sending that link). The workshop is an introduction to how the social web works, and can work, for you. Rox is a great teacher, very knowledgeable.

Join Us for Launch of Social Media Club Hawaii Chapter

Bare Feet Studios

If you take pictures please tag them with “socialmediaclubhawaii&# and join the Social Media Club photo pool on Flickr. What’s The Point of the Social Media Club? Most chapters have monthly meetings with guest speakers to share knowledge.

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Strategies to Ensure an Engaged Social Presence

Harp Interactive

It was my extreme honor to be a guest in yesterday’s tele-seminar with the International Social Media Association (ISMA). My topic, in case you missed it, was “Propel your Social Media Marketing to New Heights: Strategies to Ensure a Winning and Engaging Social Presence&#.

Executive Overview of Social Media for the C's

Bare Feet Studios

I love doing this type of session – one and half hours of touring the social web and discussing the implications for marketing, customer service, new lines of business, technology, and of course the ever-present legal and HR concerns.

Should You Monitor Social Media Behavior at Work? | Bare Feet Blog

Bare Feet Studios

Should You Monitor Social Media Behavior at Work? In short, how do you know if you and your company should be considering this type of software ( Social Sentry ) purchase? I Am Not a Lawyer I am however a successful systems analyst and social media advisor.

Social Media Club Hawaii Launch | Bare Feet Blog

Bare Feet Studios

With less than a week’s notice we had over 40 people attend the launch meeting of the Hawaii Chapter of the Social Media Club. This could have been the first Social Media Club meeting with valet parking.

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Social Media and Spirituality: A Meditation on Change

Bare Feet Studios

The gate-keepers are no longer essential and the ability to connect with each other across virtually every barrier – geographic, economic, social status, etc – is now unlimited. Yet on the social web, these behaviors are more transparent.

Eight Tips for Scaling Social Customer Support

Dave Fleet

David Armano noted in a recent Harvard Business Review post on social business that listening to conversations is a valuable step but only the beginning: “The true opportunity lies in scaling and operationalizing “social&#.&#. customer service social media

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Beware of Social Media: It Does Create Change, Like It or Not

Bare Feet Studios

It’s perfect timing as I held a webinar training this morning with a new client who shared concerns about the possibility of negative comments and inappropriate photos as a reason her brand is moving slowly with social media.