Sprout Social

JANUARY 19, 2022

All of these KPIs can be analyzed in presentation-ready reports in a tool like Sprout Social. Sprout’s Post Performance and Profile Performance reports speed up the process, helping you pinpoint timing and engagement trends to inform your launch strategy. Prepare FAQ answers. Follower count. Engagement (especially shares).

Products 135

Products Social Media FAQ Sentiment 135

Sprout Social

APRIL 17, 2024

Analytics and reporting Understanding how users interact with your chatbot and identifying areas for improvement helps you optimize your chatbot performance. Multi-platform integration ensures that your chatbot provides a consistent and cohesive experience, regardless of where the interaction starts.

Hubspot 104

Hubspot Template Templates API 104

Hootsuite

FEBRUARY 9, 2023

Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. Answer repeat FAQs and save your team time Customer service FAQ chatbots have a ton of benefits. What is AI customer service? Source: Heyday 2.

FAQ 98

FAQ Team Cost Loyalty 98

Hootsuite

OCTOBER 18, 2022

Heyday – Chat & FAQ Automation. Dealing with FAQs like store hours, order tracking, and more can take valuable time away from your customer support team. Heyday is a conversational AI chatbot that can automate FAQs and customer support for your business. That’s where Heyday comes in. Get a free 14-day Heyday trial.

FAQ 97

FAQ Price Loyalty Review 97

Sprout Social

AUGUST 31, 2022

Think of these responses like an FAQ page. FAQ pages help facilitate customer care because they provide immediate solutions to common questions or problems—a templated response does the same. Automate social media analytics and reports. Use saved or canned replies.

Social Media Management 103

Social Media Management Organization Products Social Media 103

Later

AUGUST 6, 2020

Plus you can use it to answer FAQs and spotlight testimonials! The feature can be used by brands, creators, influencers, and social media managers to spotlight positive comments, combat misinformation, answer FAQs, and more. Pinned Comments Tip #3: Answer FAQ . What is the Instagram Pinned Comments Feature? The outcome?

Comments 93

Comments Brands FAQ Instagram 93

Hootsuite

SEPTEMBER 16, 2022

This makes them ideal for answering FAQs at any time of the day or night. And it served to give their audience what they wanted: timely answers to FAQs. They needed to automate FAQs to better serve their audience. They chose Acquire Live Chat to act as an FAQ chatbot on their site. Source: Heyday. Get a Free Heyday Demo.

Examples 96

Examples FAQ Insurance Retail 96

agora pulse

OCTOBER 29, 2019

Examples: “Do you spend way too much time creating social media reports for your clients? You’ve tried some expensive social reporting tools but they make things way too complicated? At Agorapulse, reporting is easy. You can view and download reports for your clients at the click of a button.

Social Media 104

Social Media FAQ Sports Instagram 104

agora pulse

OCTOBER 29, 2019

Examples: “Do you spend way too much time creating social media reports for your clients? You’ve tried some expensive social reporting tools but they make things way too complicated? At Agorapulse, reporting is easy. You can view and download reports for your clients at the click of a button.

Social Media 104

Social Media FAQ Sports Instagram 104

Hootsuite

JANUARY 16, 2023

Use an FAQ chatbot to engage with customers 24/7. When you automate your FAQs, you’re also saving your customer support team from having to do the work. It also provided the latest situation reports and numbers in real-time. It automated answers to FAQs around order tracking, product questions, and other simple queries.

Strategy 118

Strategy Facebook Marketing FAQ 118

Sprout Social

JUNE 13, 2023

Using Sprout reporting to define and measure success Supercharging customer care Saving time with collaborative tools Championing community management Unearthing bolder paths to ROI Using Sprout reporting to define and measure success Before using Sprout, measuring performance was a convoluted task for Siegel’s team. “I

Atlassian 101

Atlassian ROI Social Media Collaboration 101

Hootsuite

MAY 20, 2021

In fact, according to our Digital 2021 Report , there are now: 2 billion users on WhatsApp. Bonus: Save time and download 20 free, customizable Instagram DM templates for your brand , including greetings, partnership requests, FAQ responses, replies to complaints, and more. billion users on Facebook Messenger. Download now.

Social Media 145

Social Media Strategy HootSuite FAQ 145

Oktopost

APRIL 21, 2022

A 2021 survey found that 18% or more of consumers report the following kinds of engagement that could pop up in social listening: Leaving reviews of products and services. Reporting issues with products and services. Like we mentioned earlier, FAQ pages and other resources can help your audience resolve more issues on their own.

Content 118

Content FAQ Sentiment Hashtag 118

Hootsuite

OCTOBER 27, 2022

Chatbots like Heyday can also answer all the FAQs coming in, saving your team valuable time and resources. Source: The Messaging Apps Report, Business Insider. Answer FAQs in other languages without hiring a whole new team. Do: Set up automations for FAQs to provide immediate responses to customers. Source: Heyday.

Conversation 98

Conversation Brands FAQ Survey 98

Hootsuite

FEBRUARY 16, 2021

FAQs as assets: While the content library is often thought of as a repository for visuals, you can also keep approved text as an asset here—and copy and paste the answers to frequently asked questions into your chats with customers. Hootsuite hacks for reporting. Read more about using reply templates here. By how much?

HootSuite 140

HootSuite Features URL Template 140

Webbiquity SMM

FEBRUARY 16, 2021

The Social Media Marketing Industry Report says that B2B marketers see potential in using Instagram for B2B promotion. As noted in the GetVoIP report , people expect customer service options on social media, and 75% of customers who ask for customer service help online expect to get a reply within five minutes.

B2B 259

B2B Examples Company Instagram 259

Hootsuite

MAY 31, 2023

AI hallucinations are what caused one New York Times reporter to become “deeply unsettled” after the Bing chatbot confessed its undying love for him, and told him to leave his wife. Summarize this social media report for my CEO. Note that they want to focus on [INSERT RESULTS]: [INSERT REPORT]. Pretend to be my boss.

Social Media 140

Social Media HootSuite How To URL 140

Sprout Social

MAY 23, 2023

And 82% of that group report that those tools have already driven positive results. Jeff MacDonald Social Strategy Director Let AI handle the time-consuming task or pulling data and creating reports so you have more time to analyze those insights and incorporate them in your strategy.

Team 134

Team Social Media Management Skills Trends 134

Hootsuite

APRIL 25, 2023

For the record – yes, we reported this account right after we grabbed this screencap. were run by fake Facebook accounts in countries like Vietnam, Bangladesh, and Romania, as reported by NBC News. How to detect and report fake social media accounts 1. Twitter: File an impersonation report using this form.

Social Media 88

Social Media Brands Tips HootSuite 88

Hootsuite

AUGUST 2, 2022

Not only can businesses benefit from using a conversational AI tool for customer inquiries and FAQs, but they’re also now being used for customer support and social commerce on social media platforms. FAQ chatbots can improve office productivity, save on labor costs, and ultimately increase your sales. Source: SnapTravel.

FAQ 80

FAQ Discount Team Conversation 80

Hootsuite

OCTOBER 20, 2022

of global Internet users reported buying something online every week! Retailers can use an ecommerce chatbot like Heyday to: Answer FAQs. A conversational AI chatbot like Heyday can provide round-the-clock customer support for FAQs in multiple languages. In the last few years, online shopping has risen drastically.

Retail 104

Retail Trends Privacy FAQ 104

SocMed Sean

JUNE 23, 2012

In face, Facebook’s FAQs clearly indicate that opting out wasn’t an option. Reuters is reporting that a recent proposed settlement offers $10 Million in damages and an agreement to provide an opt-out option for the program. The case, Angel Fraley et al., 11-cv-1726 , was argued in U.S.

Facebook 279

Facebook Class Proposal FAQ 279

Later

JUNE 2, 2021

After partnering with Kustomer (a customer service CRM platform) and implementing the Messenger API for Instagram, they reported : A 55% decrease in average response time. After integrating the new API, luxury beauty brand, Kiehl’s reported huge results: . Take Hismile , a teeth whitening company.

API 93

API Instagram Conference FAQ 93

Hootsuite

JUNE 28, 2023

Source: Hootsuite’s Digital Trends report 2. Or, learn new questions buyers have about products and use that to revise their product descriptions or FAQ pages. FAQs about dark social What is an example of dark social? What about in 2023? Unsure exactly what your responsibilities are?

HootSuite 120

HootSuite URL Analytics Forums 120

Hootsuite

OCTOBER 11, 2022

Moderation and legal compliance are very different from what users report an Instagram shadowban is, though. Instagram shadowban FAQ. Some users report being back to their usual engagement and growth levels within a few days, while others say their account never recovered and remains at a stand-still almost a year later.

Instagram 117

Instagram Guidelines Hashtag HootSuite 117

Buffer Social

NOVEMBER 24, 2020

Buffer’s social media analytics and reporting solution If you have been using Buffer for your social media planning and scheduling but not measurement and reporting, I think you’ll be thrilled to try our analytics. The analytics in Buffer lets you track your performance, analyze your posts, and report your results.

Analytics 98

Analytics LinkedIn Data Metrics 98

Sprout Social

JANUARY 10, 2024

Here is a report from Sprout’s Listening capability. It automates your complaint management process by creating tickets based on pre-set rules, sending notifications and reminders, updating tickets and generating reports and insights. Brand protection How you handle complaints directly affects your brand’s reputation.

Reputation 105

Reputation System Brands Knowledge Base 105

BeingOptimist

APRIL 4, 2023

STEP 3: Now after clicking the three dots button, select “ Find support or report ” STEP 4: Here, you would need to click “ Something else ” STEP 5: Finally, select “ Recover this account ” and click the button “ Done ” Rest you will be notified through your email.

Facebook 73

Facebook FAQ Instagram Mobile 73

Sprout Social

NOVEMBER 6, 2020

Then, use Sprout’s Tag Report to evaluate those review trends and gauge the overall sentiment around your offerings. Users can also export the Tag Report so they can share the results with leaders and other teammates with a stake in employer branding. Let’s say you’ve recently changed your work from home policy. Proud of my team for ??ing

Review 96

Review FAQ Construction Metadata 96

Proactive Report

JANUARY 4, 2023

The post Search Engine Optimization – Position Zero and Featured Snippets appeared first on Social Media Strategy | Online PR | Proactive Report | Sally Falkow. Google favors certain types of content for featured snippets. These types of content are more easily picked up and shown to the user. Aim to include: Instructions. Definitions.

Engineering 59

Engineering Features SEO FAQ 59

SocMed Sean

JUNE 23, 2012

In face, Facebook’s FAQs clearly indicate that opting out wasn’t an option. Reuters is reporting that the proposed settlement offers $10 Million in damages and an agreement to provide an opt-out option for the program. The case, Angel Fraley et al., 11-cv-1726 , was argued in U.S.

Proposal 250

Proposal Facebook Class FAQ 250

Hootsuite

SEPTEMBER 14, 2023

Advanced report filters and customizable dashboards for deeper insights into customer behavior. It also offers comparison reports that let you compare your brand performance against your competitors. Comparison reports to benchmark performance against competitors. Ability to classify mentions into complaints versus inquiries.

Social Media 102

Social Media Sentiment HootSuite Analysis 102

Later

DECEMBER 10, 2019

FAQ #1: Do You Have to Disclose Gifts or Free Products? FAQ #2: Does Tagging a Brand in Your Photo Count as An Endorsement? FAQ #3: How Should You Disclose Sponsored Instagram Stories? FAQ #4: Is Instagram’s Paid Partnership Feature FTC Compliant? FAQ #1: Do You Have to Disclose Gifts or Free Products?

Instagram 80

Instagram FAQ How To Influencer 80

The Realtime Report

MARCH 20, 2019

It also provides people with contact information and an FAQ for any immediate questions. appeared first on The Realtime Report. Investing in a new website that leads visitors to vital information and testimonials will incentivize customers and potential clients to use your company. The post What Should All Start-Ups Consider?

Domain Name 79

Domain Name FAQ Training Issues 79

Later

JUNE 28, 2021

The Later x Fohr Influencer Marketing Report revealed that the less followers an influencer has on Instagram, the higher their average engagement rate. Sign up for the FREE report now ! Ask the influencer to provide a verified Performance Report. Benefit #3: Micro Influencers Have High Engagement Rates . FYI: Over 3.5M

Influencer 133

Influencer How To Marketing Instagram 133

Hootsuite

FEBRUARY 24, 2023

The platform also doesn’t allow you to customize social media performance reports. When you’re ready to report on your results, you can edit almost every aspect of your reports — pick and choose your metrics, add logos, and customize visuals. Here are a few more of the top features you’ll find in Hootsuite Analytics.

HootSuite 83

HootSuite Social Media Management Tumblr Hashtag 83

BeingOptimist

JULY 7, 2023

FAQs How is Threads different to Twitter? It prioritizes privacy and security, providing robust privacy controls, encryption, and reporting features to safeguard user data. How to Sign-up For Threads STEP 1: Download the app from App store or Google Play. STEP 2: Sign in from your Instagram account. STEP 3: Set up your profile.

Microblogging 75

Microblogging Instagram Privacy FAQ 75