Take the Community Careers & Compensation Survey!!
AUGUST 18, 2015
Are you a community manager? . Then please take this survey ! The survey, conducted by our buddies at the Community Roundtable , looks at key roles, skills and compensation in the community domain. You can participate if you work with communities in any capacity – from a volunteer moderator role to a VP of Community – and anywhere in between.
STUDY: The Business Impact of Online Communities
MARCH 6, 2017
How do organizations track the impact of their online communities? How do they link the community to competitive advantage? To get answers to these critical questions, Leader Networks conducted a survey of nearly 300 marketing and community leaders that resulted in The Business Impact of Online Communities Study. Align community with member retention programs.
Working to build scientific communities? Please take the AAAS State of Scientific Community Management Survey
JULY 15, 2016
The folks over at the American Association for the Advancement of Science (AAAS) are currently running a survey to determine what community management within science looks like. If you’re working to build communities within a professional association or other scientific setting, please do take a look. photo credit ). Featured From the Trenches Implementation
HELP NEEDED: community managers for CiviliNation Survey
APRIL 29, 2011
We’re very interested in the work that they are doing, specifically with regards to developing education and training for community managers in facilitation and mediation , which happen to be two of the new skills we identify in our book Open Community. Are you a Community Manager? Yet if not managed properly, conflicts can also also tear a community apart.
How to Survey Your Audience
Convince & Convert
FEBRUARY 12, 2015
One way to find out your customers’ opinions is by sending out a survey. The following are some tips to keep in mind, as well as some websites that will help you effectively survey your audience. Decide Upon a Goal A single, all-encompassing survey for every one of your marketing campaigns isn’t going to cut it. If they’re filling out your survey, you should be grateful.
The 2013 State of Community Management Survey
MARCH 19, 2013
Each year, The Community Roundtable , a peer network of social business professionals (I’m a member), does a really great report on the state of community management. What difference does community management make? What are the standard roles and responsibilities of community managers? How big should I expect my community program budget to be?
The State of Community Management 2014
APRIL 30, 2014
From the Community Roundtable comes the awesomest comprehensive report on communities. Those objective markers – developed in conjunction with members of TheCR Network – enable community teams to validate their approach and develop roadmaps. The State of Community Management 2014 from The Community Roundtable. Report: State of Community Management.
Surveys: Essential to the PR Pro’s Toolbox
APRIL 12, 2011
The problem with surveying is that it, allegedly, takes too long. But I would argue that if you are clear about what your organization’s goals and objectives are, then you know exactly what you are looking for, and developing a survey with appropriate questions shouldn’t take as long as you might think. The idea of polling and surveying is catching on (again). It is.
How Good Is Your Community Management?
FEBRUARY 28, 2017
For eight years, the Community Roundtable has dug deeply into the strategies, operations and tactics behind the most successful communities in our annual State of Community Management reports. Each year, we reshape and reimagine the survey, and I can say without hyperbole that this will be the best, most informative State of Community Management ever.*.
Calling all online community managers!
FEBRUARY 16, 2015
Guest post by Ted McEnroe, The Community Roundtable. ———— A few months ago, I made a switch moving from the nonprofit sector to The Community Roundtable , a leading provider of community research and support for business, association and nonprofit communities. Maddie, I should note, is a great champion for our nonprofit and community members.).
Want to know how much Community Managers are paid?
JANUARY 6, 2016
The Community Roundtable’s Community Careers and Compensation Report 2015 is out! Community strategy development was the most valued skill of the 50 we asked about in the CCC survey, for each of the three job roles we examined in detail – community manager, community strategist and Director of Community. Here’s how to find out.
2013 State of Community Management Report Stresses Importance of Community Managers
JUNE 24, 2013
Even though my current role is broader than community management, I’m still a community manager at heart and it’s still my passion. You’ll definitely want to read the report The Value of Community Management in its entirety, but in the meantime a few key findings for you: Almost 40% of organizations surveyed reported being able to measure the value of the role.
19 Easy Ways to Survey Your Audience and Crush it with Content
SEPTEMBER 23, 2016
Is it time to Survey your audience? In this post, I share 19 Ways to Survey Your Audience … so you can Crush it with Content that catches attention and converts! You forgot to survey your audience. So here are 21 Ways to Survey Your Audience. Survey Your Audience with a List. If you have a list of subscribers, then you are off and racing. They are: .
The Intersection of Online Communities and Learning Management Systems
MAY 6, 2015
This post originally appeared on Online Community Results. SocialFish and OCR partner on many online community strategy and implementation projects – contact us if you need help with yours. We’re seeing some interesting things going on in the association industry at the intersection of online communities and learning management systems (LMS). live) Webinars or Webcasts.
Scientific community managers: applications for the AAAS Community Engagement Fellows Program are now open
OCTOBER 10, 2016
The American Association for the Advancement of Science (AAAS) has launched the application process for the new Community Engagement Fellows Program, which will provide professional development for engagement experts in the scientific community. They’ve published a series of blog posts about the survey results and will be releasing a complete report soon. APPLY HERE!
Online Communities: What Consumers Want, What Brands Don’t Deliver
OCTOBER 28, 2011
The fun facts, random questions, and product advertisements all keep the consumers coming back to the brand and builds the community, but if and only if you sprinkle in some of what they actually want. According to a survey by IBM , consumers consistently rank discounts and purchases at the top of the list as the reasons they connect with brands through social media.
The Benefits, Challenges, and Solutions of a Virtual Office
JULY 6, 2016
Business Growth entrepreneur american community survey BYOD corina manea dropbox facebook groups Google Drive pete salmon prsay slack telecommuting zoomA virtual office certainly has lots of benefits, but it also is presented with many challenges. Gini Dietrich describes a few and presents some solutions.
Community Manager Appreciation Day: 5 Must-Reads
JANUARY 23, 2012
Today is the 3rd annual Community Manager Appreciation Day ! A Worldwide Salute to Community Managers. By Jeremiah Owyang It’s the third annual Community Manager Appreciation Day (every fourth Monday of Jan) and I’d like to salute the folks working on the front lines at companies big and small leading the charge. 9 Ways To Celebrate Community Manager Appreciation Day.
4 Emerging Social Media Communities
Ignite Social Media
AUGUST 2, 2016
Today, let’s examine four recently emerging social media communities. In a recent survey conducted by Facebook IQ it was found that “parents…aren’t just posting cute kid photos…[they] were more likely than non-parents…to say they use both Facebook and Instagram to stay in touch with their favorite businesses.” Social media is a constantly changing force to be reckoned with. X > Y.
Is Jeremy Epstein The Yoda Of Community Marketing?
FEBRUARY 5, 2012
What Henry Ford, Espresso, And Community Have In Common. I love his approach – he thinks aloud and collaborates in the open with the members of his community, shares best practices, and relentless connects people. Thankfully, Jeremy will continue writing and sharing his ideas with the community he has built. Thanks to Shashi Bellamkonda for making that happen). I’m vegan.
Business Development for Communications Firms
NOVEMBER 13, 2014
Your own research, which could be gigantic like Edelman does with their Trust Barometer or like what Andy Crestodina did this summer with his blogger survey. Also think about: Participating in LinkedIn groups, Google+ communities, and Twitter chats. By Gini Dietrich. On Tuesday, I gave you a rundown on how to build a business plan , specific to a communications firm. Segment targets.
How to Meet Your Consumers’ Social Media Expectations
NOVEMBER 14, 2012
The main difference between social media consumers previously versus today is in the nature of their expectations towards brands’ interaction and participation in communities on social networks. Nurturing a community. Consumers do not join a Facebook community to learn more about a product from the mouth of the brand per se. Acknowledge your community and engage!
Create a World-Class Online Community for Your Business
JANUARY 26, 2011
Edwards and Telligent CTO Rob Howard are releasing a white paper today that delineates what these standard-setting communities of the future will look like. The report is primarily based on their own insights, research by industry analysis and the results of an informal survey they conducted. the article in full to learn more about building world-class communities. Me neither.
The New Competition: For-Profit Communities with Deep Pockets
MAY 11, 2014
I pulled up an old file with random notes about online communities and started researching. Something big is happening in the world of professional communities – the world that associations are used to dominating – and I can’t ignore it. Unlike VIN, the communities I’m going to discuss here are free, bigger and well-funded. Meet the cast of new community players.
Study: The Global Social Media Check-Up 2012
JULY 23, 2012
Tweet Burson-Marsteller has conducted a survey examining the social media activity of the world’s 100 biggest companies – the Fortune Global 100 companies. Facebook placed third in the survey. Other interesting Facebook findings: The average corporate Facebook page’s community has increased by 275% since 2010. Twitter dominates the picture. Twitter accounts.
7 Strategies for Growing Community on Your Blog
MARCH 27, 2013
This week on ProBlogger we’ve been looking at the topic of building community on a blog. We started by identifying 9 benefits and 3 costs of community on a blog and then looked at 5 stages of building community on a blog. Today I want to dig deeper into some specific things to DO to build community on your blog. Consider a Dedicated Community Area.
7 Steps to Creating More Effective Reader Surveys
JUNE 18, 2012
The benefits of polling your readers and conducting good customer surveys have already been well-established in the blogging world. . Not only does this technique enable you to make better informed marketing decisions, gathering information via reader survey can help you to identify your visitors’ pain points and determine what they’ll spend their money on— before you invest the time in writing posts or paid products! If you haven’t been impressed by the results of your past survey efforts, check out the following seven steps to making your next customer survey far more effective.
From Shared Databases to Communities of Practice: A Taxonomy of Collaboratories
Buzz Marketing for Technology
JULY 24, 2008
From shared databases to communities of practice: A taxonomy of collaboratories. From Shared Databases to Communities of Practice: A Taxonomy of Collaboratories. The types are: Distributed Research Centers, Shared Instruments, Community Data Systems, Open Community Contribution Systems, Virtual Communities of Practice, Virtual Learning Communities, and Community Infrastructure Projects. " Compared to other peer groups, scientific communities are often surprisingly egalitarian and broadly international. Community Data Systems.
Five takeaways from 2013 State of Community Management Report
JUNE 19, 2013
When I started my career in social media and community management, I was a bit intimidated and nervous. One of my former bosses suggested that I check out the Community Roundtable – that was 2008 – and I was happy to check out the information that Jim Storer and Rachel Happe were producing. Little did I know that less than two years later I would sign up for the Community Roundtable and now consider both of them good friends. I was happy to chat with some really smart folks and peep out some really cool data on community management. medium 2.2; large 3.9). ~50%
What The SEO Success Factors Survey Is Not
Small Business Mavericks
MAY 18, 2015
They do this by asking internet marketers & others in the industry to take the SEO Success Factors Survey. That means they need to update it regularly, and to get feedback from the community so the update reflects real life. What The Survey Is Not. Why Surveys Like This One Are Important. When we pool our insights with things like these surveys, we are helping each other by broadening our perspective. SEO for Small Business search engine optimization SEO surveyEvery two years, Search Engine Land updates their Periodic Table of SEO Success Factors.
Increase Blog Traffic with These 12 Ideas
AUGUST 4, 2015
Survey your readers. Blog Social Media build social media followers community building grow blog grow content readers increase blog subscribers increase blog trafficBy Gini Dietrich. Yesterday, my friend Sheryl Brown-Madjlessi posted on my Facebook wall, “Facebook is a jerk and never lets me see your posts in my newsfeed.” ” But, actually, it’s not Facebook.
Improved Social PR via the Employee Advocacy Route
DECEMBER 14, 2016
Source: Nielsen Global Trust in Advertising Survey. Community Strategy employee advocacy leveraging employees for PRGuest Post by Jessica Davis. When doing my due diligence for this post, I came across a transcript of the #PRprochat that happened in July 2014. satisfaction (cont) #PRprochat. Shonali Burke (@shonali) July 10, 2014. Employee advocacy can help you make that possible.
Setting Facebook Community Expectations
MARCH 21, 2012
Setting expectations is the corner stone of any successful Facebook community. According to a report by Jeremiah Owyang of Altimeter Group , only 8 out of 30 brands surveyed had expectations set. Have you set expectations in your community? Here are two the important aspects to incorporate into your Facebook Page: A governance policy. A vision for the page.
How to read your ideal customers’ minds (using marketing tools you already use)
APRIL 11, 2014
If you’re worried that you don’t have enough engagement on your Facebook Page, get curious about your community. Online surveys. Creating a successful survey requires some planning and thought, that doesn’t mean is has to be a complicated, drawn out process. Next, you’ll want to consider the formatting, design, and wording of your survey.
Getting to the bottom of community management
MARCH 25, 2013
This post originally ran on the Community Roundtable. . If you read business publications, blogs or websites to any extent, you have probably heard about community management. Next to social media management, community management might be the hottest buzzword or buzzcareerpath (I think we just made up a new buzzword). Good thing the survey has a question for that .
The Social Media Mob Needs to Go
MARCH 24, 2015
It’s so easy for the social media mob to criticize—online, in anonymous survey results, and (most of the time) without knowing the person—but not to create. Community Social Media don''t read the comments inside pr joe thornley jon ronson justine sacco martin waxman online attacks pay gap Ragan sam biddle so you''ve been publicly shamed For more than a year. Just kidding.
Social Results Will Stay Small
JUNE 4, 2013
Chart Source: CMO Survey. Yet according to the CMO Survey , the integration gap in companies is not closing, in spite of years of research showing that cross-tactic coordination produces more sales. Ask any rationale human being who is not a social media marketer what they care about most — a great product or a decent blog community. If you think small, you stay small.
Waxing and Waning, Lyrical and UnLyrical
MAY 21, 2013
I didn’t want to do anything as formal as a survey, but I would really appreciate it if you would leave your responses in the comments section, so that we can make sure WUL continues to be a forum that challenges you intellectually, stimulates you emotionally, and makes you comfortable enough to kick off your shoes and stay a while. Blogging Shonali Burke blog survey waxing and wanin
mizz information: List of Nonprofit Social Media and Community Managers
FEBRUARY 2, 2010
skip to main | skip to sidebar mizz information Monday, February 1, 2010 List of Nonprofit Social Media and Community Managers Every time I see Jeremiah Owyangs list of corporate social media strategists and community managers I wonder when hell do a similar list for companies with fewer than 1,000 employees--or nonprofits, for that matter. My hope is that this list can serve as an incentive for nonprofits to standardize both a social media/community manager job description and benchmark it appropriately salary-wise. the way the way Web 2.0
Survey results: The top Twitter tools and apps « The Cube
OCTOBER 6, 2010
Skip to content The Cube Home About us Speaking/Training Contact us Pitch us Subscribe Survey results: The top Twitter tools and apps 06/10/2010 tags: Twitter tools and apps by Gemma Went This is the second in the series of results that came out of my tools and apps survey a few weeks ago. The first post covered general social media tools. Both Seesmic and Twitter.com had 6.3%