Waxing UnLyrical

MAY 15, 2018

“Look, corporate communicators have done so much, with so little, for so long, they can practically do anything with nothing, so we know this has been a ‘thing’ for a while,” noted Sword and the Script Media, LLC Founder Frank Strong, the primary architect of the study. A Final Question. Send Help … Please.

Survey 203

Survey Industry Newsletter Press Release 203

Sprout Social

OCTOBER 28, 2024

Forum and community mentions These occur when your brand, products or services are mentioned or discussed in online forums or communities used for open discussions and can include sites like Discord, Reddit, Quora and specialized forums (e.g., tech forums, gaming communities).

Brands 116

Brands Sentiment Forums Brand Monitoring 116

Mindjumpers

JUNE 19, 2014

Industries such as marketing now rely heavily on a new field of social data science to make sense of the large quantities of information about their brand community. Sebastian’s research team has already been in contact to exchange data collection techniques and is keen to collaborate on social business intelligence projects.

Research 194

Research Data Social CRM Wikipedia 194

agora pulse

JANUARY 12, 2021

Web users are turning to the Internet to answer all sorts of questions, but how-to search queries are the ones that provide the most important marketing opportunities for content providers. While we search for all kinds of questions online, the how-to article is the most engaging one. Collaborative Content. How-to Articles.

Types 162

Types Content Comparison Screencast 162

Sprout Social

AUGUST 30, 2024

Consider collaborative spaces to address customer concerns Food for thought: If one customer has a concern, chances are many others have (or will!) That’s why it’s a smart move to establish forums or communities to address service questions publicly. the same issue. The post What is digital customer service?:

Knowledge Base 130

Knowledge Base Forums Loyalty Issues 130

Sprout Social

SEPTEMBER 7, 2021

Another campaign I love is the recent collaboration between the NBA and NBA paint, a fan account with over 70,000 followers, to announce the teams’ regular season schedules. In addition to generating buzz around the latest iPhone release, the campaign also helped Apple build a community of loyal customers. McDonald’s Saweetie Meal.

Campaign 144

Campaign Social Media Collaboration Apple 144

Sprout Social

FEBRUARY 1, 2024

Most marketing professionals constantly grapple with two questions: What do our customers actually want and how can we turn them into our biggest champions? This qualitative social data reveals customer sentiments, preferences and experiences. Applying these insights impacts your business strategy in two ways: 1.

Social Media 133

Social Media Sentiment Loyalty Microsoft 133

Sprout Social

FEBRUARY 20, 2020

While your brand’s social media team will most likely drive your organization’s listening efforts in a tool like Sprout Social, building a listening strategy that works org-wide requires collaboration. This made the answers to the questions we asked about their challenges much richer,” said Samuels. . Product and R&D. Performance.

Strategy 132

Strategy Sentiment Social Media Management Analysis 132

Bill Hartzer

MAY 26, 2010

Sentiment Metrics – founded in 2005, Sentiment Metrics has helped businesses listen to the growing world of social media. The tools provided by Sentiment Metrics enables customers and clients alike the ability to measure, and monitor the different aspects of social media while gaining valuable intel about the buying public.

Cymfony 152

Cymfony Social Media Tools SM2 152

Sprout Social

FEBRUARY 10, 2022

Food for thought: 70% of marketers say that consistent branding is the most important element of building a community and retaining customers. If you’re worried about your current brand health, social listening tools can clue you in via mention monitoring and sentiment analysis. Earned media or collaborations with other brands.

Social Media 138

Social Media How To Press Release Sentiment 138

Hootsuite

OCTOBER 21, 2020

For many organizations, it’s not even a question: Marketers own social strategy. After all, if social media serves primarily as a promotional and communications channel, who else would run it? We asked them all the questions you’d expect about social tactics and strategies and results. Always have, always will.

Social Media 142

Social Media Committee Organization Survey 142

Sprout Social

JUNE 7, 2023

In this guide, you’ll learn how to build an exceptional brand experience with a step-by-step brand strategy framework that adapts to your customers’ needs, plus social listening examples that show how sentiment mining drives ongoing customer growth and retention. What is brand experience?

Brands 136

Brands Sentiment How To Analysis 136

agora pulse

JANUARY 30, 2020

A YouTube channel can be used to build brand loyalty and its own community (subscribers), giving you yet another platform to get heard from. Before trying to build your YouTube presence, you need to answer one important question: “Why would anyone want to subscribe and come back to my YouTube channel?”

YouTube 153

YouTube Screencast Findability Sentiment 153

Sprout Social

APRIL 21, 2020

Get creative with polls and community questions to generate content ideas that align with your new focus. If you’re in the midst of a challenge that requires a new strategy or even a moment of pause on social, let your community know. Brands can also source content from their community if they need to quickly pivot.

How To 138

How To Social Media Management Metrics Team 138

Sprout Social

JANUARY 20, 2021

With Google Trends , Answer the Public , Ahrefs Keywords Explorer , Google Keyword Planner and other SEO tools can help you answer the questions: What questions are buyers asking about your industry, product or service? Feedback, opinions, sentiment and other qualitative data signal why and where these conversations are happening.

B2B 136

B2B Research Marketing Sentiment 136

Sprout Social

FEBRUARY 13, 2019

For marketers it naturally raises several more questions: What do they say when I’m not in the room? The answers to these questions reach beyond brand and even marketing. We all benefit because you can intimately understand your audience, helping to better build community and connection. What do they like? What don’t they like?

Authentication 110

Authentication Analysis Sentiment Tumblr 110

Sprout Social

JUNE 25, 2024

By maintaining a dialogue on social media, healthcare providers can promote services, share health tips and establish an ongoing relationship with their community, enhancing patient retention. With social listening, healthcare providers can monitor and improve brand health by identifying trends in audience sentiment and feedback.

Social Media 104

Social Media Guidelines Policies Sentiment 104

Sprout Social

SEPTEMBER 5, 2023

You can also incorporate external approvers to enable collaboration with reviewers outside of Sprout. If you only relegate social resources and tools to the marketing team, you silo key insights, miss out on the benefits of cross-collaboration and minimize the impact of social. Are vital insights going untapped across your org?

Social Media 143

Social Media Social Media Management Team Collaboration 143

Sprout Social

MARCH 26, 2020

By all accounts, social media professionals have demanding roles that require critical, creative thinking, organization and collaboration across teams. Given the complex nature Red Hat’s offerings, the customer and community feedback Red Hat receives on social media every day is invaluable. Lean into your community.

Social Media Management 145

Social Media Management Social Media Comparison Energy 145

Sprout Social

MAY 13, 2020

But before you throw metrics and KPIs at your client, ask questions to gauge their knowledge. The same could be true of agency teams that manage client services and communication. Or, perhaps you’re curious about the sentiment surrounding your agency. Track conversations surrounding competitors and collaborators.

Class 134

Class Data How To Metrics 134

Sprout Social

MARCH 17, 2020

If you have any questions or would like any additional education on using these features, please contact us—we are here to help. Collaborative inbox tools like Message Completion , Tasks and Collision Detection. Use collaborative tools in the Smart Inbox to manage messages effectively. Use Pause All to stop scheduled content.

Features 126

Features Brands Library Team 126

Sprout Social

SEPTEMBER 24, 2024

Marketing teams can’t afford to lose direction when navigating influencer collaborations, hashtag campaigns and content creation. An influencer marketing strategy template guides brands through planning, executing and evaluating influencer collaborations. What is an influencer marketing strategy template?

Template 88

Template Templates Influencer Strategy 88

Sprout Social

MARCH 19, 2020

Social media is just one of the strategic communication channels that afford agencies the ability to publish content, build relationships and have meaningful engagement with prospective clients, their communities. Just as you might ask a client, ask these questions about your agency. What do you do better than everyone else?

Social Media 132

Social Media Strategy Case Study RFP 132

Sprout Social

OCTOBER 25, 2022

Brand awareness creates a community that generates word of mouth buzz, ‘I love this product, and I know you will too.’ Your community knows what their friends and family like. Combine positive brand sentiment with high brand recognition and you get fans. There’s no one correct answer to that question.

Strategy 141

Strategy Brands Hubspot Survey 141

agora pulse

NOVEMBER 10, 2020

Monitor the number of questions or comments you receive, your team’s overall response time, and individual team members’ contributions. Awario is a web and social monitoring tool that tracks your brand’s reach, gauges the sentiment of your mentions, finds new audiences, and identifies influencers in your niche. Increase revenue.

Analytics 179

Analytics Social Media Tools Price 179

Convince & Convert

JANUARY 21, 2014

Collaboration with the Facebook Data Science Team. Rather than posting links to their new POS hardware , you see them asking questions to get people talking, and responding directly to the comments. Each community forum post earned them about 99 new sales and 48 repeat sales. Facebook API data. This study looked at both.

Study 167

Study Social Media Forums Case Study 167

Hootsuite

SEPTEMBER 2, 2020

Maintaining a happy, engaged community. Dove #InstaBingo #TakeCareBeSafe #PowerOfYou #Care #Community #Bingo #StayPositive #WereStayingIn. Interact with your followers to create a sense of community. Respond quickly to questions and comments. Don’t leave your followers’ comments and questions unanswered.

Instagram 145

Instagram How To HootSuite Geotagging 145

Keyhole.co

OCTOBER 15, 2024

Engaging with your community on social media in today’s digital world is essential for your brand. Community management on social media isn’t just an option anymore but a non-negotiable aspect of doing business. By managing your online community, you’ll boost engagement and drive long-term growth. Let’s get started.

ROI 52

ROI Communities Social Media Strategy 52

Sprout Social

JANUARY 11, 2023

A social media dashboard is a tool that aggregates your crucial social media metrics across networks to quickly measure the performance of your posts/campaigns, customer care interactions and community engagement. Example: sentiment). Metrics: Impressions, reach, engagements, mentions, earned media value and sentiment.

Template 140

Template Templates Social Media Brands 140

Sprout Social

JULY 6, 2023

These include conversations relevant to your company, competitors and industry at large, and often hold the answers to questions the C-suite asks (example: how are people talking about our brand online?). Used correctly, social insights make it easy to prove organization-wide value and facilitate cross-collaboration.

Data 143

Data Social Media Metrics Analytics 143

Hootsuite

JUNE 28, 2023

For example, people in the final stages of researching a purchase will often ask others their opinion, like in r/Fujifilm : Source: r/Fujifilm on Reddit I know Reddit isn’t strictly a dark social channel (only private subreddits are), but it shows the specific types of questions people ask in niche forums like this.

HootSuite 130

HootSuite URL Analytics Forums 130

Hootsuite

JULY 6, 2022

Within those billions of users, Instagram fosters niche communities. Shared common interests bring these smaller communities together. And to crowdsource sentiment on your brand. People feel much more connected to a brand that actively engages their community. foster relationships with your community.

Instagram 132

Instagram HootSuite UGC Influencer 132

Sprout Social

DECEMBER 2, 2024

Influencer outreach is the process of contacting influencers for brand collaborations, and typically involves research and communicating via direct messages or emails. Sometimes, a smaller, highly engaged community will lead to a better campaign than a larger community that doesn’t engage much.

Influencer 100

Influencer Strategy Template Templates 100

Hootsuite

NOVEMBER 2, 2020

Use these insights to inform your content and community management strategies. If you have an active Community Tab, make sure an admin is available to create posts and respond to comments at this time. If a video receives a lot of dislikes, set aside some time to read the comments and analyze people’s sentiments. Brandwatch.

Metrics 145

Metrics Analytics YouTube How To 145

Sprout Social

AUGUST 10, 2021

We can dig in on specific topics, understand sentiment, and surface things we might miss by relying only on instinct. . OK my turn to ask a question…. Collaborating early, using data to make decisions, being clear about what each side needs to be successful, and communicating helps us all! . Alysha: …Yes, please!

Eventful 138

Eventful Team Social Media Sentiment 138

Sprout Social

AUGUST 11, 2022

According to Sprout Social Metaverse listening data from January 10–March 10, 2022, there was a 102% increase in conversations about the metaverse with a positive sentiment of 91% on Twitter. Consider questions like these and brainstorm. Do you want a solely virtual experience, or will you offer real-life benefits as well?

Brands 139

Brands How To Avatar Project 139

Sprout Social

APRIL 15, 2024

These include: Templates with pre-loaded information for press releases and social media announcements can give your team a head start in executing timely communication. Saved Replies are perfect for answering common customer questions quickly. Automated chatbots keep every communication during a crisis on-brand.

Press Release 120

Press Release Banking Reputation Marketing 120