Pixlee

SEPTEMBER 15, 2021

You want to develop a working relationship with influencers who have supported your business to promote greater success and positive sentiment about your brand. You might track the number of clicks, comments, conversions, or shares. The post The Top 5 Tips for Managing Online Creators in 2021 appeared first on The Pixlee Blog.

Tips 52

Tips Influencer Campaign Metrics 52

Sprout Social

JANUARY 19, 2022

Social listening goes deeper than sifting through your followers’ comments, casting a wider net to capture conversations that exist beyond your channels. Sprout Social’s Listening tool , for example, scours social media for comments and posts related to your product, market and competitors based on keywords you set.

Products 129

Products Social Media FAQ Sentiment 129

Sprout Social

AUGUST 16, 2023

Add viral “meme stocks”—stocks that can become overvalued due to positive online sentiment—to the mix, and it became clear social media has real world implications and the potential to derail financial companies. Stop a crisis in its tracks with social listening Customer sentiment can change overnight. Did they launch a new product?

Social Media 73

Social Media Banking Brands Sentiment 73

Sprout Social

OCTOBER 27, 2022

From 2020 to 2021 alone, the volume of consumers who preferred using social messaging for customer service jumped an impressive 110%. — jcbphd (@jcbphd) December 15, 2021. — Pottery Barn (@potterybarn) December 17, 2021. — Tara Lynn (@Gigglegirls3) December 22, 2021. I then opened a ticket. Can you help?

Statistics 103

Statistics Social Media Brands Issues 103

Sprout Social

OCTOBER 11, 2022

Large-scale global events tend to generate a lot of social media comments and content that are ripe for questionable hot takes. BBC Sport had a sound approach to setting boundaries on their pages amidst transphobic comments about Olympian Laurel Hubbard. — BBC Sport (@BBCSport) August 1, 2021.

Eventful 107

Eventful Social Media How To Sports 107

Oktopost

APRIL 21, 2022

Respond to Both Positive & Negative Comments. A 2021 survey found that 18% or more of consumers report the following kinds of engagement that could pop up in social listening: Leaving reviews of products and services. Respond to Both Positive and Negative Comments. 4 Ways to Use Social Listening for Content Creation.

Content 118

Content FAQ Sentiment Hashtag 118

Sprout Social

MARCH 8, 2021

As cliche as the phrase is, it’s helpful to have certain processes in place to ensure you can comment on trending topics before they fizzle out. — GoogleTrends (@GoogleTrends) February 5, 2021. — Sprout Social (@SproutSocial) January 30, 2021. Fail to prepare and prepare to fail. Sprout had unique data to share.

Content 124

Content Trends How To Exercises 124

Sprout Social

DECEMBER 5, 2022

Answering questions, responding to comments and acknowledging complaints may seem simple. And using a tool like Sprout’s Smart Inbox feature makes responding quickly to your audience easy by funneling comments and messages from all of your social media channels into a central, streamlined hub for your team. Ability to crowdsource.

Social Media 139

Social Media Crowdsourcing Privacy Comparison 139

Hootsuite

MARCH 15, 2021

— Daniel Dae Kim (@danieldaekim) February 20, 2021. — Zain Chagla (@zchagla) February 25, 2021. — kid_Qr (@meinca1959) March 11, 2021. MD, MS, FACS (@TomVargheseJr) February 12, 2021. — Kat Petty (@RorschachKat) February 25, 2021. We’re just doing it. StopAsianHate [link]. a @Lush Gift Set!

Twitter 145

Twitter HootSuite Notification Analytics 145

Sprout Social

APRIL 22, 2021

But as time went on, the challenge became (and still remains) the general sentiment toward travel. Judging by some of the comments, this program had a direct affect on loyalty and revenue. While Hilton used an actual customer survey to glean insights around travel sentiment, not every brand has similar resources.

Hotels 118

Hotels Strategy Travel Sentiment 118

Sprout Social

DECEMBER 7, 2021

If there’s anything 2021 proved, it’s that a lot can happen in 12 months. Courtney Gagné , Inclusion and Diversity Program Manager and former Senior Social Media Specialist at Progress, echoed this sentiment. Your audience will take center stage… In 2022, engagement will have to go beyond liking posts and responding to comments.

Social Media 145

Social Media Marketing Social Media Management Trends 145

Sprout Social

FEBRUARY 6, 2023

As more people like, share and comment on your posts, it’s exposed to newer audiences who might be interested in what your brand offers. Establishing your presence on social and responding to comments makes you part of the conversation. About 68% of consumers responded they made at least one purchase directly from social media in 2021.

Features 96

Features Social Media Curation Geotagging 96

Sprout Social

OCTOBER 4, 2021

You could say that (in general) Twitter is more focused on pithy, short-form comments or conversations with a real-time cadence, while LinkedIn is focused on quality, long-form content targeted to a business-minded audience. Learn how your audience feels about your brand using sentiment analysis. Assess performance by network.

Data 118

Data Metrics Sentiment Analytics 118

Oktopost

FEBRUARY 21, 2022

Employee advocacy, how your employees express themselves about your brand on social media, is a hot topic for many that want to cement their employer branding, increase positive brand sentiment, and boost their social selling efforts. LinkedIn employee advocacy posts earned 24 times as many comments as Facebook and Twitter combined.

Statistics 75

Statistics B2B LinkedIn Social Networking 75

Sprout Social

APRIL 7, 2021

According to this rule, only 1% of social media users create content, 9% share, Like, and comment on that original content. To create social media content for everyone, you also need to know why these decisions happened and the sentiments behind them. — Canva (@canva) January 27, 2021. Just consider the “90-9-1 Rule”.

Social Media 130

Social Media Content Lurker Metrics 130

Hootsuite

NOVEMBER 28, 2022

Reddit continues to grow by double digits every year, adding 25% more users in 2020 and 14% more in 2021. Users create posts in topic-based communities — called subreddits — and interact in comment threads. Make sure you read the rules before posting or commenting, lest you risk shattering the conch shell of digital democracy.

Reddit 100

Reddit Brands Meme Forums 100

Sprout Social

OCTOBER 6, 2022

Brand conversations—that is, brands commenting on each others’ videos and engaging with each other—can create viral moments themselves in TikTok comments , for example. Engage in the comments section of other brands’ content and create a relationship with them. — Shedd Aquarium (@shedd_aquarium) July 16, 2021.

Video 123

Video Social Media How To Trends 123

Pixlee

SEPTEMBER 29, 2020

Social media engagement including liking, sharing, and commenting on posts. 1 Likes, Comments, and Shares on Social Media Platforms. Likes, shares, and comments aren’t just useful for analysis, though. They’ll also help you gain a better insight into the overall sentiment of your brand and products or services.

Engagement 90

Engagement How To Metrics Loyalty 90

Sprout Social

APRIL 26, 2022

#ShoutOut: “It can be done!”__"Four words without which the world would never change"Today I want to give a big… Posted by Strive Masiyiwa on Saturday, December 4, 2021. Keep in mind, you can do everything right and still get negative comments. Provide executive communication training.

Strategy 84

Strategy How To Training ROI 84

Hootsuite

DECEMBER 9, 2020

Our 2021 Social Trends report—based on a survey of over 11,100 marketers and in-depth interviews with top experts at agencies, brands, and social platforms—uncovered strategies and tactics that are setting top organizations apart on social. Source: Hootsuite 2021 Social Trends Survey. But is your social strategy up to the task?

Questions 142

Questions Social Media Strategy Survey 142

Keyhole.co

NOVEMBER 19, 2020

Also, you can monitor brand sentiment in real time, and find out who your audience (demographic) is and what topics they are interested in. supports all the major social media such as Facebook, Instagram, YouTube, LinkedIn and Twitter, and makes their sentiment analysis available in multiple languages. Pros: Intuitive user experience.

Tools 98

Tools Social Media Sentiment Price 98

Keyhole.co

NOVEMBER 4, 2020

Did you miss our previous article on the best Sentiment Analysis Tools? To help you find the right one, we’ve gathered and updated our guide to the best 25 tools to use in 2021. The tool analyzes consumer sentiment around your brand from social platforms, websites, forums, comment data, blogs, news and review sites.

Analytics 105

Analytics Social Media Tools Price 105

Hootsuite

SEPTEMBER 16, 2022

This positive sentiment spills over into customers’ attitudes about ATTITUDE. It saw a 90% automation rate for engaged conversations from November 2021 to March 2022. Many commented on how easy and personal the experience felt.”. The solution was a custom-built bot. With Heyday, the proof is in the results. Source: Heyday.

Examples 96

Examples FAQ Insurance Retail 96

Oktopost

OCTOBER 26, 2020

Before you dive into our list of top social media management solutions for 2021, it’s worth taking a moment to consider the criteria for selection. Top 14 social media management tools for 2021. Social Inbox organizes online sentiments and posts into one organized dashboard. Limited engagement capabilities for comments.

Social Media Management 159

Social Media Management Social Media Tools Hubspot 159

Oktopost

JULY 12, 2021

8 B2B Lead Generation Ideas for 2021. These are our top eight lead generation strategies for you to implement in 2021 and beyond. As of 2021, over two million podcast recordings are available online , and more than half of the entire US population has listened to one. Make Your Outreach Personal with Data. Start a Podcast.

B2B 87

B2B Fashion LinkedIn Organization 87

Keyhole.co

DECEMBER 1, 2020

Top Hashtag Analytics Tools for 2021 – Updated in December 2020. Making it easy to follow and react to all comments and brand mentions. The post The Top 15 Hashtag Analytics Tools in 2021 appeared first on Keyhole. It involves consistently monitoring and evaluating your audience’s needs and preferences.

Hashtag 106

Hashtag Analytics Tools Price 106

Oktopost

MAY 12, 2024

One negative comment might be inconsequential, but small mistakes can lead to big problems. Social media governance is processes and policies that regulate social media posting and commenting activity for marketing teams. 69% of B2B buyers will share their poor customer experiences on social media or online review platforms.

Company 62

Company Social Media Guidelines B2B 62

Hootsuite

DECEMBER 10, 2020

That’s why it’s so important to be aware of your social sentiment (i.e. A good way to keep social sentiment positive is by responding quickly to any questions or comments your customer has on social media. This might be a DM on Twitter or a message on Facebook or a comment on LinkedIn. Try it free today. Get Started.

Social Media 145

Social Media Strategy HootSuite Sentiment 145

Keyhole.co

MAY 2, 2024

After tracking them, you need to analyze the sentiment of these conversations – whether they perceive your brand as positive, negative or neutral. Tailoring your responses shows how well you listen, understand and appreciate the sentiment behind each mention. How well you relay your response reflects your brand personality.

LinkedIn 52

LinkedIn Tools Sentiment Analysis 52

Sprout Social

FEBRUARY 18, 2021

— ali (@AliBullish) January 16, 2021. Response rate is the rate that brands respond to messages or comments that they receive on a daily basis. Not every single comment or message will need a response, so if your response rate isn’t 100%, don’t sweat it. Improve customer satisfaction and sentiment.

Metrics 137

Metrics Sentiment Analysis Issues 137

Hootsuite

JUNE 2, 2022

To be clear, this is more than just the odd rude comment or a complaint from a customer. Insensitive or out-of-touch comments , like this poorly received post from Burger King on International Women’s day. — Burger King (@BurgerKingUK) March 8, 2021. What is a social media crisis? And the quicker you react, the better.

Social Media 145

Social Media Tips HootSuite How To 145

Sprout Social

FEBRUARY 10, 2022

Check out the evolution of the brand’s Twitter from 2014 to 2021 below. ” That said, warning signs of a damaged brand include: An uptick of negative social comments (“outdated,” “disappointed,” “they fell off”). — Discord (@discord) May 13, 2021. The short answer? It depends.

Social Media 110

Social Media How To Press Release Sentiment 110

agora pulse

JANUARY 25, 2021

Responding to fan and non-fan comments online. Responding to comments under articles using tools like Disqus, IntenseDebate, and Viafoura. Sometimes, community managers have a number of accounts and will also write reviews and comments from a fan perspective. You know that feeling when a celebrity likes your Instagram comment?

Communities 112

Communities Forums Disqus Social Media Management 112

Sprout Social

DECEMBER 9, 2021

Social media has become an everyday staple in consumers’ lives, with 71% using social more in 2021 than ever before. Every review post, comment and @mention is either an opportunity to reflect on ways your business can improve—or a glowing testimonial worth sharing more broadly with your audience. hellfirexoxo) November 22, 2021.

Social Media 144

Social Media Review Buy Engagement 144

Social Media Strategies Summit

OCTOBER 14, 2021

Nasdaq (@Nasdaq) September 26, 2021. By closely monitoring sentiment around these conversations and understanding where the biggest opportunities lie for engagement, social media marketers play an essential role in ensuring internal stakeholders are commenting on the right issues. Nasdaq (@Nasdaq) July 17, 2021.

Authentication 222

Authentication Brands Team Issues 222

Sprout Social

SEPTEMBER 1, 2021

And what’s the sentiment around those conversations? Share of voice data shows you the number of conversations around your brand and the sentiment behind those conversations. You also get a breakdown of the data based on engagements, impressions, unique authors and sentiment. — Wendy's (@Wendys) July 15, 2021.

SEO 142

SEO Social Media Metrics Sentiment 142

Hootsuite

MARCH 15, 2023

Those metrics can include things like views, likes, engagement, click-throughs, and comments. commenting on Minions memes), Facebook analytics tools will be hard at work in the background keeping track of all the cold, hard numbers for you. Basically, even if you’re spending all your Facebook time on creative projects (e.g.

Analytics 102

Analytics Tools Facebook HootSuite 102