article thumbnail

4 Steps to Drive Sales with a Social FAQ | Blogging and Content.

Convince & Convert

Not in a “here’s our FAQ&# way, but in a vigorous, social media way. Now use social listening tools to find blog posts, tweets, forum threads and other discussions about your brand and your products, and as appropriate direct fence-sitters to your new social media answers.

FAQ 139
article thumbnail

Dark Social in 2023: Here’s Why (and How) You Should Track It

Hootsuite

People join private Facebook Groups or forums to meet and talk with other like-minded people. Or, learn new questions buyers have about products and use that to revise their product descriptions or FAQ pages. FAQs about dark social What is an example of dark social? A lot of that talk centers around advice.

HootSuite 120
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

PB139: Challenge: Create Content That Answers a FAQ

ProBlogger

Challenge: Create Content That Answers a FAQ. In Today’s Episode Challenge: Create Content That Answers a FAQ. Check other blogs and forums. Write and publish a FAQ post. Further Resources on Creating Content That Answers a FAQ. Listen to this episode above in the player or here on iTunes (look for episode PB139).

FAQ 20
article thumbnail

Social Media Intelligence: What It Is & Why You Need It

Hootsuite

Track blogs, discussion forums, review sites, and more to stay ahead of the competition. Monitor blogs, discussion forums, reviews, and more. Monitor blogs, discussion forums, reviews, and more. Social media intelligence FAQs What is an example of social media intelligence? Comprehensive view of any brand or topic.

article thumbnail

Top AI use cases in marketing to elevate your 2024 strategy

Sprout Social

And 54% of marketers plan to use them at scale in 2024 for social customer care, along with other resources like FAQs and customer forums, per the 2023 Index. Building chatbots Chatbots are a compelling AI use case in marketing.

Strategy 129
article thumbnail

Two Things Every Business Website Should Have

Small Business Mavericks

Links to user manuals and a forum where issues are discussed and people share what worked for them? Every page, right where it’s easy to see with a link to email a question I can’t find on the FAQ page. Frequently asked questions merit pages on a business site. The answers could link to helpful content, too.

FAQ 119
article thumbnail

Why Facebook’s Community Pages Could Give Brands Headaches

Dave Fleet

As Facebook states in its FAQs : “At this time, there is no way for people who choose to connect with a Community Page to add their own pictures or edit the information.&#. Picture Nestle’s recent Facebook issues but in a forum where, even if you wanted to respond, you couldn’t. What do we do with this?&#.