Leading Companies for Customer Service, On and Off Social
Buzz Marketing for Technology
SEPTEMBER 17, 2015
This webinar featured Jason Kapler ( @ jasonkapler ) Vice President of Marketing at LiveWorld, Dan Gingiss (@ dgingiss ) Head of Digital Customer Experience and Social for Discover Card and Kristina Libby (@ KristinaLibby ) Head of Consumer Communications at Microsoft. We discussed a ton of ideas on how customer services on and off of social need to scale.
57 Social Media Policy Examples and Resources
JULY 26, 2010
LiveWorld. Over time I’ve found myself doing more and more foundational work for organizations looking to dip their toes into social media. One of the key elements of this work, in my opinion, is creating a social media policy that fits well with the organization’s goals, culture and risk tolerance. But where to start? As it happens, lots of organizations publish their social media guidelines online, ready for you to review and use yourself. Here are 57 61 great social media policy templates and resources to use when building your own. thanks for the suggestions in the comments!). Cisco.
100 Examples of Corporate Social Media Policies
MAY 14, 2011
LiveWorld. The following table contains the names of over 100 companies and organization that have published their Employee Social Media Policies or Guidelines online… The left side column is the name of the organization, and it is linked to their organizational or corporate home page. Organization. Policy Title. About.com. Template: Blogging and Social Media Policy. About.com. Cicso.
Best Facebook Marketing Tips, Techniques and Tools of 2011, Part 1
DECEMBER 27, 2011
Five Top Facebook Marketing Tips by LiveWorld. You know the statistics : Facebook is the most popular method for sharing online content. It’s approaching one billion users worldwide. 85% of B2B journalists are on Facebook. 61 of the world’s 100 largest companies maintain Facebook brand pages, as do 71% of B2B firms. How can I grow my company’s following? ” Ouch.
Enterprise: List of 40 Social Media Staff Guidelines
APRIL 23, 2009
LiveWorld Social Media Content Guidelines [link] . Managing staff who participate in social networks. This list also includes policies called; Staff blogging policies, enterprise social network guidelines, Employee Blogging Policies, Staff engagement in online communities, and so on. I shouldn’t have been surprised - victim number one was the entire Customer Service department.
Secrets to Building Digital Relationships
Diva Marketing Blog
FEBRUARY 13, 2009
Bryan Person BryanPerson.com LiveWorld - My best tip is to link to and direct people to the good work of others online. Chris Brogan, chrisbrogan.com - Be human, be helpful, and give more than you get. Last Valentine's Day I asked a few marketers how to develop great business relationships. The responses were insightful and smart. I posted on Diva Marketing and sent off a tweet asking.
The Power Behind Social Media
Diva Marketing Blog
DECEMBER 12, 2008
Bryan Person, LiveWorld 5. This post is dedicated to the awesome women entrepreneurs at the Women's Employment Opportunity Project (WEOP). Yesterday I was invited to spend some time with a special group of women who are creating blogs to support their new ventures. If you think that the U.S. has lost its edge on innovation think again. and the power of social media marketing. So here goes.