article thumbnail

How to Use Social Listening to Retain More Customers

Webbiquity SMM

How to Use Social Listening to Retain More Customers Social media monitoring is no longer just an add-on element in social media marketing , but a must-have process to monitor the pulse of customer preferences. Analyze the positive feedback your competing brands get to see what customers might want from your brand.

Sentiment 142
article thumbnail

How to analyze customer reviews for brand insights

Sprout Social

In this article, you’ll find out what review analysis is all about, the tangible business benefits, as well as a step-by-step breakdown of how to build a review management strategy to grow your business. Price may be an important factor but product quality, after-sales service and how competing brands compare, are important too.

Review 128
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to build a competitive analysis report with examples and tools

Sprout Social

How to create a competitive analysis report A competitor analysis report should your teams a clear picture of what the business is up against and the necessary strategies to get ahead. Use social listening to gather information as well as scout forums like G2, Capterra and TrustPilot for unbiased opinions on your product and the competition.

article thumbnail

Brand experience: Why it matters and how to build one that works

Sprout Social

In this guide, you’ll learn how to build an exceptional brand experience with a step-by-step brand strategy framework that adapts to your customers’ needs, plus social listening examples that show how sentiment mining drives ongoing customer growth and retention.

Brands 114
article thumbnail

4 Low Cost Online Marketing Strategies For 2012

Small Business Mavericks

Unlike traditional bricks and mortar businesses, an online presence has to compete with a much wider range of entities. The news is not all bad however, you can compete, and these four low cost online marketing strategies can help you to increase traffic, market awareness, and hopefully, profits.

Cost 173
article thumbnail

25 Tips to Get Your Website to the Top – How to be #1 on Google!

Harp Interactive

The statistics confirm that search supremacy is critical if you want to compete in the crowded online market. Visit popular industry forums, blogs etc and comment (create a Gravatar linked to your company email first). Another important statistic is that over 90% of searchers will not go beyond the 1 st page (myself included).

Google 362
article thumbnail

How to Host a Successful Virtual Event: Tips and Best Practices

Hootsuite

How-to’s, tutorials, and classes. A how-to or tutorial is a good way to provide tips, tricks, and instructions. For example, some of Hootsuite’s webinars include Best Practices for Using Search and Social Advertising Together and How to Build an Audience Driven Social Marketing Plan. Reddit : A discussion forum popular for AMAs.

Hosting 145