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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

Cost 135
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44 Blogging Questions and Answers

Kikolani

Last week, I was given the opportunity to do a live question and answer session on Social Media Examiner ’s Facebook page. I would have to say that it was the fastest and hardest I’ve typed within one hour, but it was a great experience where I got to really learn a lot about what blogging questions people have today.

Questions 167
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How to Discover Irresistible Content Ideas Using Reddit, YouTube, Quora, and Online Communities

Buffer Social

We’ve all asked this question at one time or another. This week on The Science of Social Media , we’re sharing a simple, yet proven formula that you can use time and time again to discover irresistible content ideas using Reddit, YouTube, Quora, and other online communities. Let’s kick it off! Brian : Hi everyone!

Reddit 111
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Work Literacy

Buzz Marketing for Technology

Main My Page Members Forum Videos Photos Groups Events. Introduce yourself to the rest of the community. Join in the Forum discussions or create one of your own. If you have any questions or are unsure of what to do, send a message to one of the facilitators, Michele Martin , Harold Jarche or Tony Karrer. GETTING STARTED.

Web 2.0 206
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4 Ways the Twitter You Know is Changing Forever

Convince & Convert

The rise of Twitter was accompanied by the slow demise of RSS and Digg, as the surging popularity of the 140-character kid made many previous pointing and info-gathering technologies unnecessary. Twitter as Conversation Forum. Twitter became (and still is) the headline news of the modern age.

Twitter 167
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10 Ways to Position Your Blog Above Copycats

Kikolani

Craft your RSS feed content to avoid making it easy for content thieves. Michael Martinez published this post about how scraper blogs exploit RSS feeds like Feedburner by sending out links to blogs on a buy list. It’s useful for traffic to submit your RSS feeds and still encourage you to submit your blog to popular RSS lists.

RSS 165
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Tactical Tips for Building an Online Community

ProBlogger

With all the wonderful feedback on my guest post about how we utilize WordPress multisite and discussion forums to build community for our rather niche market, I thought I might offer some detail about specific tactics and network plugins we use to keep members informed, active and increasing in number. Here’s how we did it.