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‘Tis the Season to Double Down on Social Customer Care (and Protect Your Community Managers)

Convince & Convert

Just when we thought we, as social media strategists and community managers, could rest up from the twists and turns of the last 18 months, the holiday season is upon us. . As the demands ramp up, ensure you meet as a team and determine the resources you need to deliver the experience you want. It feels like it could be a doozy. .

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How Brands Can Support Indigenous Communities on Social—the Right Way

Hootsuite

So here are some guidelines. We note that it took Canada’s federal Liberal government (which came to power in 2015 promising to act on all 94 Calls to Action of the Truth and Reconciliation Commission ) nearly seven years to meet the relatively simple Call Number 80. A post shared by Native Women’s Association of Canada (@nwac_canada).

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Training Your Workforce for ChatGPT: A Comprehensive Guide

Convince & Convert

More than 92% of Fortune 500 companies are using ChatGPT. If you have not already given them guidelines or training, now is the time. How AI is affecting workers and companies is nuanced and requires high-level thinking. Companies that best adapt to AI impacts will consider and respond to all of these considerations.

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Improve an Entire Community through Fundraising

Waxing UnLyrical

Community fundraising goes beyond raising funds for a specific cause. It provides an opportunity to improve an entire community through the efforts of the fundraiser. Here’s one example of an organization that’s clearly been successful through their community fundraising efforts. Guest Post by Kari Kiel. But does it work?

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How To Apply for the Facebook Small Business Grants Program

Bill Hartzer

But before you even begin to look for a location, see if your small business meets these requirements: Be a for-profit company. But, if you appear to meet those guidelines, then go on to the next step: Check Your Business Location. If your business address is not in one of those cities, then you won’t qualify.

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Sprout Social named a Best Workplace for Parents by Great Place to Work two years in a row

Sprout Social

We are honored to be included this year alongside other notable companies who are prioritizing the health and well-being of parents and their families. Our Parents@Sprout community resource group has been instrumental in equipping both existing and new parents with the resources needed to maintain a healthy work/life balance.

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Twitter Rules vs. Community Values

Socialized

I recently posted my Brief List of 53 Twitter Rules , guidelines for how I choose to use Twitter. Some of these are legislated, and some of them simply come from community values. Some of these are legislated, and some of them simply come from community values. Rules have numerous origins. It’s not illegal to do so.