Waxing UnLyrical

MARCH 10, 2011

And that made me think some more: what is the hidden remarkability in the lives of those we encounter every day – or, at least, every few days – in social media? So I asked the question: “What remarkable thing have you done that your social networks do NOT know about you?&#. We think we know them.

Social Networking 239

Social Networking Flickr Avatar Communities 239

Social Media Strategies Summit

SEPTEMBER 22, 2023

Define Social Media Customer Care Goals If you’re going to offer fantastic customer service on social media, you first need to figure out what “fantastic” actually looks like. Give your support team a clear focus by agreeing on measurable KPIs based on the goals you want to achieve. Positive comments. Relevant questions.

Strategy 130

Strategy FAQ Guidelines Policies 130

Adam Sherk

SEPTEMBER 13, 2010

Home About Contact PR Publishing SEO Social Media Subscribe Adam Sherk Pew Research News Survey: Findings on Search Engines, Social Networks and Twitter by Adam Sherk on September 13, 2010 The Pew Research Center for the People and the Press has published the results of its latest survey on news consumption and related topics.

Survey 140

Survey Social Networking Engineering Research 140

Oktopost

MARCH 26, 2024

It’s 2024, and if you’re not on the social selling bandwagon yet it’s time to get on board–or your competitors most certainly will. Social selling is a game-changer for revenue teams looking to forge deeper relationships with prospects, win their trust, and ultimately, close more deals.

Influencer 62

Influencer Report B2B ROI 62

Adam Sherk

MAY 4, 2010

Ok fans could care less about that, but for myself and some sports and social media marketers out there it’s an interesting question. In my post on the most popular NBA teams on Twitter and Facebook (and the more recent one on MLB teams ) I looked strictly at the following each team has built up. 10 Miami Heat 16,814 99.8

Team 165

Team Engagement Facebook Press Release 165

Adam Sherk

APRIL 5, 2010

Home About Contact PR Publishing SEO Social Media Subscribe Adam Sherk The Most Popular MLB Teams on Twitter and Facebook by Adam Sherk on April 5, 2010 A new baseball season is underway and we are in that wonderfully brief period when fans all over the country still believe this could actually be the year for their team.

Team 204

Team Twitter Facebook Comparison 204

Convince & Convert

MAY 6, 2014

With that as a backdrop, I thought it might be interesting to dig a little into where MLB teams were most active on social media and who was leading the pack. This data is still in its early days, but some interesting things pop out that you also might be able to apply to your own social media strategy.

Team 159

Team Facebook Engagement Activities 159

Buffer Social

APRIL 9, 2019

We’ve found that some of the fastest-responding, maximum-delighting brands on social media employ a two-team approach to responding. Customer support teams handle all inbound product questions, and marketing or community grabs all messages related to the brand, the content, and community love. Reply with a shared voice.

Team 70

Team Social Media FAQ Sample 70

Adam Sherk

NOVEMBER 18, 2009

Despite this, fans are passionately supporting and discussing their teams through a range of social media outlets, in particular Twitter and Facebook. Since we’re in the heart of football season, I thought I’d take a look at which NFL teams have the largest following on both sites.

Team 209

Team Twitter Facebook Sports 209

The Realtime Report

DECEMBER 20, 2012

On Black Friday, Facebook and Walmart launched the social network’s largest mobile advertising campaign ever. ” The campaign drew over 100,000 comments, but Walmart’s Facebook page was also filled with comments complaining about unwanted ads.

Mobile 149

Mobile Team Retail Journal 149

Adam Sherk

JANUARY 12, 2010

Home About Contact PR Publishing SEO Social Media Subscribe Adam Sherk The Most Popular NBA Teams on Twitter and Facebook by Adam Sherk on January 12, 2010 NBA players, like many professional athletes, have taken social media by storm, but what about their teams? So what should NBA teams be doing on Twitter and Facebook?

Team 179

Team Twitter Facebook Press Release 179

Ignite Social Media

OCTOBER 24, 2022

Solution Offerings: With six different products, AgoraPulse has all the solutions you’ll need to succeed: Social Media Inbox: Manage comments on organic and paid ads, mentions, private messages and reviews in one inbox. It also features easy inbox tools to help organize and collaborate with the team. Not great for larger teams.

Review 78

Review Social Media Management Price Collaboration 78

Adam Sherk

JANUARY 26, 2010

Home About Contact PR Publishing SEO Social Media Subscribe Adam Sherk Social Media Super Bowl: Which Team Has More Reach? But I’m here to look at what really matters – which team has more reach via social media? Advantage: SAINTS __ 2nd Quarter: Digg Ok, which team has seen the most activity on Digg?

Team 150

Team Social Media Digg Press Release 150

Adam Sherk

SEPTEMBER 15, 2010

The usual caveats: Social media isn’t a popularity contest and reach does not equal influence, engagement or action These figures will quickly be out-of-date (they probably were before I could hit the “publish” button) But those things aside, it is interesting to take a snapshot at various times for the purposes of comparison.

Team 188

Team Twitter Facebook Comparison 188

Ignite Social Media

OCTOBER 24, 2022

Solution Offerings: With six different products, AgoraPulse has all the solutions you’ll need to succeed: Social Media Inbox: Manage comments on organic and paid ads, mentions, private messages and reviews in one inbox. It also features easy inbox tools to help organize and collaborate with the team. Not great for larger teams.

Review 70

Review Social Media Management Price Collaboration 70

Sprout Social

JANUARY 10, 2024

The higher the volume, the more overwhelming it can be for your team, but a complaint management system helps your brand respond and engage with unhappy customers at scale. According to our Sprout Social Index ™ , 69% of customers expect a response from brands on social within 24 hours. Reduce agent burnout Let’s face it.

Reputation 106

Reputation System Brands Knowledge Base 106

Sprout Social

FEBRUARY 19, 2024

AI automation powers AI marketing , which marketers, like you, can use to pivot your campaigns seamlessly based on real-time market indicators, empower your customer service teams and grow holistically. Cost-efficiency AI automation doesn’t just help with productivity: it also enables you to smartly reallocate team efforts more strategically.

Strategy 105

Strategy Sentiment Patterns Marketing 105

Oktopost

SEPTEMBER 21, 2023

With 78% of businesses that use social selling outperforming businesses that don’t, you can’t afford to miss out on this strategy. However, since social selling is a relatively new concept, few sales teams manage to get it right.

Examples 136

Examples B2B ROI Analytics 136

Oktopost

NOVEMBER 16, 2023

You’ll want to choose metrics that align with your business goals for a complete 360º view of your customers and lead engagements on social. To best understand which content types and topics resonate with your audience, measure engagements such as likes, comments, shares, clicks, retweets, or reposts.

Analysis 69

Analysis Data Sentiment Metrics 69

Sprout Social

MAY 18, 2023

According to Rachael Goulet, Sprout Social’s Director of Social Media, “Whichever social networks you use, effective writers know how to tailor their writing for different audiences and platforms.” Write a one-sentence summary of the article, and share a link to it in your comment section or bio.

Social Media 127

Social Media Template Templates Skills 127

SocMed Sean

MAY 30, 2018

Today’s guest post comes from Eric Czerwonka , an entrepreneur and co-founder of Buddy Punch , a software company founded in 2013 that provides time tracking solutions for startups, companies with employees, as well as anyone with a remote team to manage. Be sure to follow Eric and the Buddy Punch team on Twitter.

Social Media 232

Social Media Hashtag LinkedIn Instagram 232

Sprout Social

AUGUST 15, 2023

With trends emerging every day, social networks introducing new additions (hello, Threads!)—not not to mention brand makeovers, like Twitter rebranding to X—marketing teams are forever playing catch up. It allows the tool to scan millions of data points in comments, social posts, reviews, news stories, etc.

Brands 85

Brands Sentiment Analysis Marketing 85

Sprout Social

JULY 21, 2022

To help you out, we’ve put together a list of 14 types of social media every marketer needs to know. From social networking to video sharing and social messaging, there’s something for everyone (and every business). Types of social media. Social networking. Social messaging.

Types 145

Types Social Media Microblogging Overview 145

Hootsuite

MAY 12, 2020

However, it’s a terrible idea to automate likes on Instagram or post automated comments on random posts. Here are just some of the don’ts straight from Instagram’s Platform Policy for app developers: Don’t participate in any “like”, “share”, “comment” or “follower” exchange programs.

Software 145

Software Instagram Tools HootSuite 145

Sprout Social

JUNE 27, 2023

According to The Sprout Social Index™ 2022, 34% of customers believe it’s important for brands to speak out to remain culturally relevant. Track comments using keywords or hashtags and analyze them in real-time or historically. You can also assign them to team members for immediate attention through the Smart Inbox.

Review 128

Review Brands How To Analysis 128

SocMed Sean

MAY 12, 2022

Instagram is an incredibly popular social media app that is enjoyed by millions of people around the globe. You can use it to spend your free time checking out images and videos of just about anything, from your favorite sports teams to fashion to hobbies and so much more. Instagram Feed Not Refreshing.

Issues 246

Issues Instagram Notification Feed 246

Diva Marketing Blog

FEBRUARY 3, 2013

When The Baltimore Ravens might be walking way with the 2013 Superbowl win, but when it came to social media marketing Oreo won the viral prize with a simple tweet. When the lights went out in the Super Dome tonight the savvy Oreo Twitter team had a brilliant light bulb moment. The Fumble . Oreo's Facebook page shows 31,534,863 Likes.

Team 103

Team Twitter Comparison ROI 103

SocMed Sean

JUNE 20, 2018

Today’s guest post comes from Ben Hoffman, the co-founder of CityHUNT which is an organization that focuses on developing a team atmosphere for companies by encouraging positive workplace relationships among coworkers. Ben is known for delivering entertaining team-building events that are tailored to each client. –Sean.

Organization 205

Organization Social Media Exercises Policies 205

Oktopost

MARCH 26, 2024

Our Social Inbox now supports managing LinkedIn private messages so that your company pages can respond to inquiries on LinkedIn directly from the Oktopost Social Inbox. You can assign the conversations to relevant team members in your organization and engage with the personal profiles that sent you messages without leaving Oktopost.

B2B 62

B2B LinkedIn Authentication Loyalty 62

SocMed Sean

NOVEMBER 19, 2018

Having worked in online community management for the last 15 years, I have had the privilege of putting together some amazing teams. The roles on a digital community team varied, ranging from digital strategists, to graphic designers…and everything in-between. –Sean.

Communities 198

Communities Social Media Resources Reddit 198

Sprout Social

SEPTEMBER 30, 2022

We’ll also explore 10 tips and tactics you can use to execute social selling like an expert. What is social selling? Social selling is a lead generation strategy designed to help salespeople interact with prospects through social networks. Social networks are one of the main places where information is exchanged.

Tips 133

Tips Authentication LinkedIn Groups 133

Convince & Convert

SEPTEMBER 30, 2021

Organic social media marketing supports the big picture and aims of an organization. Contrast that with the messages delivered through social selling — messages dialed in for a specific audience through more personalized content. Grow Your Network . Comment and engage in content in a relatable way.

Skills 197

Skills Groups Groups LinkedIn 197

Ignite Social Media

SEPTEMBER 23, 2021

Read on to discover how to create social media sweepstakes that allow your brand to interact with fans, build a strong community, and turn leads into sales. . Steps for Planning a Social Media Sweepstakes . There are many options for what platform you can run your sweepstakes on from micro-sites to social networks.

Social Media 186

Social Media How To Guidelines UGC 186

Ignite Social Media

AUGUST 1, 2023

August 1, 2023: Ignite Social Media today released a groundbreaking study revealing insights into the behavior and performance of 50 leading brand accounts on Threads, Instagram’s latest social network. Note that engagement rate here is calculated as likes + comments/followers as time of collection.

Study 78

Study Brands Patterns Sports 78

Sprout Social

FEBRUARY 1, 2024

Facilitates team collaboration If you work with a team to create and schedule your Facebook content, publishing tools can make the process even easier. Find a tool that facilitates social media collaboration , allowing junior social media managers to create content to then send to senior managers for approval and publication.

Publishing 98

Publishing Tools Brands Facebook 98

Hootsuite

SEPTEMBER 25, 2023

So you’ve planned and launched a social media campaign, and waited patiently for the likes, comments, and conversions to roll in. Without social media benchmarks (a.k.a. average performance stats for a social platform or industry), it’s difficult to make sense of raw data. Is a 2% engagement rate high or low?

Industry 125

Industry Engagement HootSuite Analytics 125

Buffer Social

SEPTEMBER 18, 2023

Among them is Bluesky , which is a decentralized, invite-only social network built on an open-source protocol  (I’ll explain what this means even though I barely understand it myself). Bluesky is a decentralized social network created by Jack Dorsey, the former Twitter CEO who started it while still in the role.

Domain Name 109

Domain Name Open Source Policies Privacy 109