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‘Tis the Season to Double Down on Social Customer Care (and Protect Your Community Managers)

Convince & Convert

Before we move into how to mobilize your company to provide extraordinary social customer care, this is a great time to remind everyone reading that social media community managers are grappling with burnout: The faucet never stops. But all complaints or questions need a response. . How will you respond to positive comments?

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6 Ways Emerging Technologies Are Set to Change the Use of Social Media

SocMed Sean

Today’s guest post comes from Maria Jones, an expert consultant on emerging technologies. From the time we wake up in the morning, to the time we reluctantly go to bed with our mobile phones still in our hands, a large part of our waking hours is spent on the internet. Augmented Reality.

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Dear Blog Comment Spammer: I Think Your Comment Spam Tool is Broken

Bill Hartzer

Dear Blog Comment Spammer, who just left a comment on one of my recent blog posts: I think whatever software tool or script that you are using is broken. Whatever the reason, you should have noticed that none of the blog comments that are left on my blog actually allow outgoing links to websites. Can you tell? {. {I

Comments 142
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44 Blogging Questions and Answers

Kikolani

Last week, I was given the opportunity to do a live question and answer session on Social Media Examiner ’s Facebook page. I would have to say that it was the fastest and hardest I’ve typed within one hour, but it was a great experience where I got to really learn a lot about what blogging questions people have today.

Questions 167
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Blog Comment Spammer Leaves Comment. Forgets to Spin the Content.

Bill Hartzer

When you have a fairly popular blog, you have to deal with comment spammers. Unfortunately, blog comment spamming still works apparently, or at least the blog spammers haven’t learned that it doesn’t work. Nonetheless, I’m still amazed at some of the comments left on the blog. Saved as a favorite|bookmarked!!}

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Is Our Social Media Terminology About to Change?

Convince & Convert

Instead, I most often consult in overall digital strategies that involve many promotion outlets, be it email, website, social media, and/or display. What happens if Netflix introduces comments à la Youtube? Are we ready to serve a mobile-first audience? Scary questions, right? Who doesn’t? What happens if Twitter.

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7 Key Design Elements for a Mobile Landing Page that Converts

ProBlogger

But is your landing page optimized for mobile users? Is it able to drive enough conversions on mobile? When you’re designing a landing page, make sure you optimize it for mobile users. The seven key design elements below can help you design a mobile landing page optimized for conversions. A Short But Strong Headline.

Mobile 53