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How to create a complaint management system to protect your brand reputation

Sprout Social

They can also severely impact your reputation. Turning a negative situation into a positive outcome will help win their loyalty and maybe even earn your brand public praise on social media. In this article, we’ll provide a breakdown of a complaint management system and offer tips to improve your reputation managemen t processes.

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Decoding corporate communications: Functions, goals and skills

Sprout Social

Corporate communications cover many verticals and each of them needs a separate strategy and skill set. In a world of information overload, corporate communications is your way to expand your reach and build your brand. We also included examples from brands to inspire your strategy. What is corporate communications?

Skills 112
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How to Showcase Your Social Media Skills and Land Your Dream Job

Webbiquity SMM

This is not only about the relevant job skills you’l need, but also about standing out in a sea of applicants. If you are looking to land a job doing social media, digital marketing, or PR, then your own social media profiles provide an opportunity for you to showcase your social media skills to potential employers.

Skills 165
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10 All-Important Skills That Successful Social Media Managers Have

agora pulse

These skills for social media managers are practically requirements! Social media managers can be an enormous asset to all businesses, brands, and organizations. After all, most brands are now expected to post regularly on up to seven platforms, come up with social strategies, manage engagement, and track success.

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How To Use LinkedIn For Reputation Management

Small Business Mavericks

Did you know you can use LinkedIn as a reputation management tool? LinkedIn has several features that make it a great tool for managing your reputation online. Here are 6 ways you can manage your reputation using LinkedIn. Optimize your entire profile for search and it becomes a searchable reputation management tool.

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Online Reputation Management For Businesses: A Comprehensive Guide

Harp Interactive

If you have a website that depends on traffic from search engines then your reputation is vulnerable to external forces. Negative websites whose sole purpose is to provide a platform for your disgruntled customers to malign your brand (your keyword) can show up in Google search results and invade your search real estate.

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Call Center Services Are the Backbone of Your Service Reputation

Kikolani

Are you the owner of a brand new business? One of the most important things that will quickly guarantee the success or failure of your business is your reputation – positive or negative – in the area of customer service. This is a skill that needs to be honed by a professional on behalf of a savvy business owner.