Sprout Social

NOVEMBER 14, 2019

When it comes down to it, social customer care is about building relationships with your audience and engaging, whether your company is B2B or B2C. From being an accessible resource to providing ongoing support and creating delightful customer experiences, you can build customer loyalty and increase sales with the right social strategy.

Strategy 64

Strategy Report Publishing Team 64

Convince & Convert

FEBRUARY 15, 2013

Jessica Gioglio , Public Relations and Social Media Manager at Dunkin’ Donuts , joins the Social Pros Podcast this week to discuss Dunkin’s army of brand advocates, whether frequency of using a brand contributes to brand loyalty, and what the social media staffing looks like at a company as socially active as Dunkin’ Donuts.

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Activities Tumblr How To Fashion 130

Pam Moore

DECEMBER 7, 2017

Smart marketers and leading brands both big and small know that content is at the core of every social conversation with prospects, current customers, online community members and more. The social networks simply provide a medium for brands and marketers to communicate in unique and personal ways with other human beings. Social Post.

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Convince & Convert

MARCH 1, 2016

Through our consulting practice here at Convince & Convert, my colleagues and I discovered that customer service is being disrupted in the same ways and for the same reasons that marketing has been disrupted – mobile, Millennials, social media. There are B2B examples and B2C examples. Why this Book is For You.

Posterous 60

Posterous Case Study Buy Research 60

Convince & Convert

MARCH 8, 2012

You are very much and hopefully you will not be the last international guest after the European community gets word of the Social Pros podcast. But in terms of employer branding and the brand loyalty and creating awareness and driving the agenda in the container shipping industry. Jay: You are.

Company 120

Company Instagram B2B Survey 120

Oktopost

JUNE 9, 2020

Why Employee Advocacy Matters for B2B. It can take months for a B2B marketing team to build up a company’s presence and credibility online. For them, it’s a way to become thought leaders within their professional communities by sharing insightful and educational content provided by their company. Table of Contents.

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B2B Survey ROI Metrics 144

Sprout Social

JANUARY 9, 2017

Managing these communities takes knowledge and a fair share of hunches. This means branding yourself is essential to awareness, loyalty and reach. Google+ Is Mobile Friendly. Think mobile before posting to Google Plus as roughly 30% use the network on their smartphone at least once a month. Noon and 5 p.m.

Social Media 40

Social Media Instagram LinkedIn Social Networking 40

Writtent Blog

DECEMBER 6, 2023

This makes you a valuable community member and builds awareness. Create a customer loyalty program to encourage future purchases and referrals. Optimize your website for mobile. With 60% of global mobile consumers – your website simply must be mobile friendly. The Western world is a multi-national community.

Small Business 98

Small Business Marketing Compete Directory 98

Hootsuite

DECEMBER 9, 2020

How are B2B organizations connecting their sales team to prospects without events and conferences? And transactions alone don’t create memorable brands , boost loyalty, or drive long-term growth. How are retail brands driving incremental revenue without in-store displays that spark discovery and impulse purchases?

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Questions Social Media Strategy Survey 142

Pam Moore

DECEMBER 11, 2016

Smart marketers and leading brands both big and small know that content is at the core of every social conversation with prospects, current customers, online community members and more. The social networks simply provides a medium for brands and marketers to communicate in unique and personal ways with other human beings. Orbit Media).

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Convince & Convert

JUNE 24, 2010

That’s what builds loyalty and advocacy. Authenticity and customer testimonials build loyalty and advocacy. I just ditched AT&T for T-Mobile. That mission, to add value to the communities they reach, is the heart beat of social. That’s just a brochure in 140 characters.

Social Media 121

Social Media Strategy Social CRM MySpace 121

Hootsuite

JUNE 27, 2022

TikTok has opened the door for random hobbyists, eclectic subcultures and aesthetics , and traditionally “uncool” or uncelebrated communities to not only gather, but flourish. The best equipment for filming is something you’ve already got: a mobile phone. There’s no one kind of cool anymore. Yes, really. Even finance. Download now!

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B2B Trends Authentication Film 97

Hootsuite

DECEMBER 10, 2019

It’s all about developing a relationship between the brand and its customers, and creating a sense of community. Offer real value that builds brand loyalty over time, rather than trying to make a quick sale. These include community impact, talent development, and diversity and inclusion. Use new video formats to build community.

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Trends Social Media CPA Sports 145

Convince & Convert

JULY 28, 2010

There aren't any short cuts to adding value or adding to the conversation: it takes time, some creativity and dedication, but it is well worth it if valued in relationship and loyalty. By the way your post looks GREAT on a mobile device. Thanks again, Jay. This was another excellent post. link] jaybaer Thanks. I appreciate that.

Social Media 148

Social Media Strategy Consultant B2B 148

Convince & Convert

APRIL 28, 2010

Isolate Mobile Users The same way that a wallet chain indicate the owner loves Kings of Leon, mobile Internet use is a definitive marker for Mass Influentials. online population access the Internet from a mobile device. The next time you send an email, I would absolutely run a report showing opens and clicks by mobile device.

Social Media 147

Social Media Strategy Influencer Social CRM 147

Webbiquity SMM

SEPTEMBER 12, 2011

9 Ways B2B Companies Can Use Location Based Services by Social Media B2B. by B2B Lead Roundtable Blog. The B2B Social Media Landscape: a portrait by Beyond. ** 5 STARS. B2B Social Media Example: GE MarkNet by Social Media B2B. B2B Social Media Example: GE MarkNet by Social Media B2B.

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Social Media Trendrr SM2 Alterian 257

Rebekah Radice

APRIL 11, 2016

And while it might have been the network you connected with your family and friends on, Compared to the other social networks, Facebook’s role lies in helping companies build strong brand loyalty , a solid reputation, and better relationships. Share great content, get involved in the conversation, become a part of the community.

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Sites Social Media How To LinkedIn 114

Convince & Convert

AUGUST 10, 2010

Combine that with location and mobile data, and you get real-time smart agents that tell you whom you should approach in a restaurant to buy a drink. Cheers, Sheldon, community manager for Sysomos [link] 40deuce I agree that influence mining will definitely be a huge thing in the next year or so. JF : Hyper-targeting.

Social CRM 133

Social CRM Influencer Klout Social Media 133

Convince & Convert

APRIL 13, 2010

Tagged as: apps , contests , dale carnegie , how to win friends and influence people , influences , iphone , mobile marketing , social media Did you enjoy this blog post? That experience made me explore different industries, which lead me to B2B PR. That experience made me explore different industries, which lead me to B2B PR.

Social Media 112

Social Media Strategy Influencer Education 112

Convince & Convert

MAY 26, 2010

These services are in many ways would Twitter was originally, with another layer of loyalty and rewards built in. Place making social media (Foursquare, Gowalla, et al) will continue to gain traction over the next 18 months. The reviews business will be transformed by geo-location. That's all. Just compliments. Now for more coffee.

Social Media 134

Social Media Consultant Video Strategy 134

agora pulse

OCTOBER 1, 2019

Ask users what they’re doing for the holidays, or just thank them for their loyalty and wish them a safe and happy holiday with their family. Giving Tuesday and Small Business Saturday, on the other hand, can be used to bolster your brand’s story as a small business who is passionate about being involved with the community.

Social Media 135

Social Media Small Business How To Campaign 135

agora pulse

OCTOBER 1, 2019

Ask users what they’re doing for the holidays, or just thank them for their loyalty and wish them a safe and happy holiday with their family. Giving Tuesday and Small Business Saturday, on the other hand, can be used to bolster your brand’s story as a small business who is passionate about being involved with the community.

Social Media 135

Social Media Small Business How To Campaign 135

Sprout Social

DECEMBER 20, 2023

Oktopost Oktopost touts itself as a tool best suited for B2B companies looking for a full social engagement suite. It can make or break a brand’s connection with customers, and their loyalty. Pricing: When billed monthly,, they have a Free plan, then paid plans start at $6/month, making Buffer an extremely affordable option.

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HootSuite Brands Price Collaboration 111

Webbiquity SMM

AUGUST 5, 2013

B2b vendors? B2B Infographics ). 54% of consumers say that “smaller communities have greater influence on a topic than larger ones.” Facebook = mobile. Half of all mobile web traffic in the U.K. For example, 93% of marketers use social media for business. How do top executives use social media?

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Statistics Social Media B2B SEO 214

Convince & Convert

APRIL 8, 2010

For now, I think it’s a highly mobile DVD player, game machine, Kindle, iPod, email appliance, and Web surfing device. But, iPad HD screen, color, and zoom make it better for magazines – and I can absolutely see education ( and mobile medicine) potential. What is it? I find Kindle to be easier and better as a book device.

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iPad Content iPhone Wireless 136

Webbiquity SMM

JUNE 6, 2011

Today, Tom Pick ( @TomPick ), Online Marketing Executive at KC Associates , who blogs at his award winning B2B Webbiquity , and I ( @ckburgess – Blue Focus Marketing @BlueFocus360 ) present 50 remarkable men on our 2011 #Nifty50 Top Twitter Men list. It takes a community to build a community. According to Tom Grant , Ph.D,

Twitter 196

Twitter B2B Crowdsourcing Hubspot 196

Hootsuite

AUGUST 14, 2023

Design an effective customer loyalty program for a pharmacy that rewards repeat customers. Design two optimized contact forms to collect emails from B2B clients in the automotive manufacturing industry. Create a landing page outline for a mobile banking app designed to attract younger users.

Products 92

Products Real Estate Tourism Fashion 92

Convince & Convert

MARCH 16, 2010

Growth Is Slowing The true size of the Twitter audience is a bit tricky to pin down because 55% of its users do so via third party and mobile applications. Functionally, everything Twitter does, Facebook does just as well, with the exception of mobile usage. Check ( Facebook Lite ). Retweet-style sharing tools? What’s Happening?

Social Media 124

Social Media Strategy Foursquare Social CRM 124

Convince & Convert

APRIL 7, 2010

There are three primary benefits: awareness via virality and social proof; loyalty and rewards; and market research. Arm your manager with a mobile device and an email alert system: For the final question of the #socialmedia chat, we talked about tips for businesses looking to take advantage of Foursquare.

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Foursquare Analysis Consultant Mobile 150

Convince & Convert

AUGUST 25, 2010

August 25th, 2010 |Written By: Jay Baer | View Comments Tweet Today’s post is a collaboration with Clinton Bonner , community connectivity expert, futurist, and blogger at Everything to Everything. A text coupon arrives in your mobile inbox and you are offered $5 off a wine purchase of $20 or more from a local wine purveyor.

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Facebook Yahoo Collaboration Social CRM 142

Convince & Convert

JUNE 23, 2010

As the ability to deliver these tasks via mobile meshes with geo-location technologies and intelligent advertising, this ‘C’ of the three C’s will truly blossom and become powerful for the brands that get it right. Next-generation crowdsourcing always recognizes effort via reward, social status, and incentives that are meaningful to the user.

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Crowdsourcing Social Media Strategy Construction 121

Convince & Convert

JUNE 16, 2010

And exceptional businesses are realizing tangible, meaningful outcomes using social media & mobile marketing. Whether B2B or B2C, customers are buying based on what they need. They’re marketing-oriented but highly operational and often aimed at creating loyalty by improving customer experience.

Social Media 119

Social Media Strategy Mobile Consultant 119

Writtent Blog

FEBRUARY 20, 2014

Online Communities. The Home Depot is one of several brands with a highly-popular online community. Mobile Apps. LinkedIn and Google+ Communities. Really, the sky is the limit when it comes to professional guide ideas for B2B content marketing. Customer Loyalty Programs. Mobile Magazines.

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Content Marketing Screencast Tumblr 104