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Zicam: Loss of Taste and Smell - The Reputation Management Fiasco.

Techipedia: Tamar Weinberg

Social Media Consultant and Tech Geek at Heart Home About Press Consulting Contact Sitemap Home > Marketing , Personal > Zicam and the Reputation Management Fiasco Zicam and the Reputation Management Fiasco by Tamar Weinberg on February 6, 2008 Share Awhile ago, I used Twitter to talk about one of my favorite cold remedy vitamins, Airborne.

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Reputation Management with Dissatisfied Customers and Word of.

Techipedia: Tamar Weinberg

After all, not all of the 1,200 customers had scammed the company (and if that tip to Consumerist wasn’t anonymous, I think Sprint would have had some legal issues to deal with). Do you want to focus on reputation management issues to no end because of something that could have been dealt with in better ways?

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Is Social Media Worth it for You?

Techipedia: Tamar Weinberg

4: Online Driven Companies – Social media can be used to drive traffic to online websites. Communities, social news sites, and online sharing can be leveraged to build a site following. Low Return Industries These types of businesses tend to take a long time to create return in social media.

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Apple Gets More Serious About Using Twitter, but Why it Doesn't Matter

Techipedia: Tamar Weinberg

First, I’m going to say kudos to Apple for trying involve themselves in the world of social media. Let’s envision this scenario: a user has a support issue about an Apple product. Had many issues with my Apple Ipod and they seem to just have the attitude “You bought it, your headache.&# No acknowledgment.

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11 Common Mistakes That People Make With Their Personal Brands.

Techipedia: Tamar Weinberg

Learn what the current issues and trends are in your field and share your thoughts and opinions with others. Michael Reply Alex October 10, 2010 at 3:52 am James, Really fantastic post mate – touching on some definite issues that i see are rife in the blogosphere, and everywhere online for that matter.

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The Social Media Monitoring Lighthouse – A Guide on What and How to Monitor

Razor Social

They are very useful to monitor conversations online and deal with any issues (positive or negative) as they occur. Reputation Management. Your reputation is so important online because both bad and good news spread quite quickly. The main purpose of a lighthouse is to serve as a navigational aid and to warn of danger.

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Why Customer Service Should Be in Your Social Media Marketing Strategy

Techipedia: Tamar Weinberg

We have embarassing pictures in Google Maps , videos about the death of an innocent man in the hands of a “competent&# cop , and even Yelp reviews that can damage your personal reputation , never mind your business. If a company wants to have a stellar reputation today , they better think about giving good customer service.