article thumbnail

What Is KakaoTalk? The Mobile Messaging App on the Rise

Hootsuite

It’s a free mobile service that offers text messaging, voice and video calls, group chats and more. We’ve got you covered with our KakaoTalk FAQ. If you’ve got any questions about your KakaoTalk account, they’ve got a handy FAQ page of their own — and it’s already available in English. What is KakaoTalk?

Mobile 83
article thumbnail

The 12 Top Benefits of Chatbots in 2023

Hootsuite

Delight your customers and improve conversion rates. Answering FAQs, helping with order tracking, product recommendations, and various other types of support are available at all hours. Answer your customer FAQs automatically Raise your hand if you’re sick of answering the same four questions over and over (and over) again.

FAQ 138
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The 15 Best Shopify Apps to Help Grow Your Ecommerce Store

Hootsuite

Delight your customers and improve conversion rates. Heyday – Chat & FAQ Automation. Dealing with FAQs like store hours, order tracking, and more can take valuable time away from your customer support team. Heyday is a conversational AI chatbot that can automate FAQs and customer support for your business.

FAQ 97
article thumbnail

‘Tis the Season to Double Down on Social Customer Care (and Protect Your Community Managers)

Convince & Convert

Before we move into how to mobilize your company to provide extraordinary social customer care, this is a great time to remind everyone reading that social media community managers are grappling with burnout: The faucet never stops. When will you move conversations “off-stage” and into a more private channel like a DM?

article thumbnail

Enforcement of iOS 14 Changes for Facebook Advertisers Begins

Jon Loomer

If you want to create a conversions campaign, you can only optimize for one of your eight configured events. If you created ad sets within conversion campaigns prior to iOS 14 enforcement that were optimized for events that aren’t among your configured eight events, those ad sets will now be paused. Mobile vs. Desktop Traffic.

article thumbnail

The 12 Best Chatbot Examples for Businesses

Hootsuite

You’ll see the three best chatbot examples in customer service, sales, marketing, and conversational AI. Delight your customers and improve conversion rates. This makes them ideal for answering FAQs at any time of the day or night. JennyBot was available on Slush’s website and mobile app. Source: GetJenny. Source: Heyday.

article thumbnail

10 New Retails Trends You Need to Know for 2023

Hootsuite

Delight your customers and improve conversion rates. of those purchases were made on a mobile device. A takeaway from that is that if your business doesn’t have a mobile-friendly ecommerce store , and you’re not selling on social , then you’re already a step behind the rest of the industry. Keep reading to get trendy!

Retail 104