Convince & Convert

NOVEMBER 4, 2021

Before we move into how to mobilize your company to provide extraordinary social customer care, this is a great time to remind everyone reading that social media community managers are grappling with burnout: The faucet never stops. How will you respond to positive comments? NOTE: that did not say SOLVING a customer’s issue.

Communities 179

Communities FAQ Training HootSuite 179

Sprout Social

JANUARY 10, 2024

Mishandling complaints could harm your company even more than the complaint itself. From lost baggage to canceled trips, travel industry companies often deal with a lot of customer complaints. From lost baggage to canceled trips, travel industry companies often deal with a lot of customer complaints.

Reputation 106

Reputation System Brands Knowledge Base 106

Hootsuite

JANUARY 16, 2023

Use an FAQ chatbot to engage with customers 24/7. When you automate your FAQs, you’re also saving your customer support team from having to do the work. Facebook Live has a comments section where you can answer any questions that your audience throws at you. Constant, repetitive answers can wear a person down.

Strategy 118

Strategy Facebook Marketing FAQ 118

Hootsuite

APRIL 12, 2023

LinkedIn hashtag analytics is the process of tracking and analyzing the performance of hashtags on your LinkedIn posts, articles, company page, and profile. A LinkedIn hashtag analytics audit estimates your post reach based on how many followers a hashtag has, and how many likes and comments you can expect to receive. Related hashtags.

Hashtag 123

Hashtag Analytics LinkedIn HootSuite 123

Sprout Social

JANUARY 19, 2022

Social listening goes deeper than sifting through your followers’ comments, casting a wider net to capture conversations that exist beyond your channels. Sprout Social’s Listening tool , for example, scours social media for comments and posts related to your product, market and competitors based on keywords you set.

Products 136

Products Social Media FAQ Sentiment 136

BeingOptimist

AUGUST 1, 2021

Pros and Cons of the web host FAQs related to this web hosting. In addition, the company has a small but robust team with a client base of 50000+ customers. 24/7 customer support: The company values customer support to a great extent. FAQs related to GreenGeeks. An Overview about GreenGeeks. Isn’t that amazing?

Review 98

Review Hosting Joomla Drupal 98

Sprout Social

APRIL 17, 2024

Advanced natural language processing (NLP) capabilities NLP capabilities like text analysis help the chatbot process and interpret human language and understand a comment contextually. Manychat Manychat offers a convenient solution for D2C brands, retail stores, non-profits, restaurants and real estate companies.

Hubspot 101

Hubspot Template Templates API 101

Keyhole.co

JANUARY 20, 2024

A Facebook community is a powerful tool for user-generator content, because it’s full of real people uploading real comments, videos, and pictures. Maybe you’ve even started creating content for your online visitors, including blog posts, downloadable guides, and FAQs. Chances are you’ve already looked into how to build your website.

Small Business 100

Small Business Engagement Strategy Facebook 100

BeingOptimist

JULY 7, 2023

FAQs How do I delete my Threads account permanently? Conclusion According to Adam Mosseri, the head of an Instagram has stated that the company is currently working on ways to delete your Threads account separately. STEP 9: Finally click “ Ok ” to confirm it. Note: The above steps discussed is for iPhone users.

How To 81

How To iPhone FAQ Tumblr 81

Hootsuite

APRIL 3, 2023

Facebook engagement actions include likes, reactions, comments, shares, video views, and link clicks. You’re usually asking for a like and comment on your post. Make sure you reply to each and every comment or answer on that post. Earn more reach, thanks to the boost in comment engagements. Easy peasy. One crucial thing?

Engagement 110

Engagement UGC Facebook HootSuite 110

SocMed Sean

APRIL 12, 2022

LinkedIn is great for promoting yourself, keeping up-to-date with your favorite companies, and creating and maintaining valuable professional relationships. Alternatively, you can get help from the FAQs and links in LinkedIn Help or message them through Contact Us page. LinkedIn Tells Me There Was An Unexpected Problem.

Issues 130

Issues LinkedIn Feed Feedly 130

Hootsuite

JUNE 28, 2023

Or, learn new questions buyers have about products and use that to revise their product descriptions or FAQ pages. But what really sold me on the one I wanted was reading real user feedback from people like Chris, who isn’t affiliated with this review or website, but took the time to answer questions in the comments. No easy feat.)

HootSuite 120

HootSuite URL Analytics Forums 120

Hootsuite

SEPTEMBER 16, 2022

This makes them ideal for answering FAQs at any time of the day or night. As a result, the company counts 17,000 employees globally, with stores in over 40 countries. And it served to give their audience what they wanted: timely answers to FAQs. They needed to automate FAQs to better serve their audience. Source: Heyday.

Examples 96

Examples FAQ Insurance Retail 96

agora pulse

OCTOBER 29, 2019

Can all the hours you spend posting, commenting, and interacting on social media really turn into solid sales? Your audience needs to be able to trust your company. It started getting comments within minutes of my posting. When I use it, I always get more comments and conversations: Ask the question. By asking questions.

Social Media 104

Social Media FAQ Sports Instagram 104

agora pulse

OCTOBER 29, 2019

Can all the hours you spend posting, commenting, and interacting on social media really turn into solid sales? Your audience needs to be able to trust your company. It started getting comments within minutes of my posting. When I use it, I always get more comments and conversations: Ask the question. By asking questions.

Social Media 104

Social Media FAQ Sports Instagram 104

BeingOptimist

JUNE 26, 2023

You are not okay with the privacy policy of the company. FAQS What happens when I delete my VSCO account? Deleting your VSCO account means bidding farewell to all your photos, videos, comments, and likes, as they will be gone forever. There are plenty of reasons why it can be fruitful to delete your VSCO account.

How To 81

How To Privacy FAQ Process 81

Sprout Social

AUGUST 8, 2023

Some of these interactions include: Likes Shares Follows Comments Completions Skips The algorithm pays attention to these actions to get an idea of the types of content each user likes and adjusts the FYP accordingly. Let’s say you’re managing the TikTok account for an online plant shop and care company.

SEO 93

SEO How To Hashtag Engineering 93

Idaconcpts

JANUARY 27, 2011

Every contest your company hosts should have a predetermined purpose. A few common contest goals are increasing website traffic generating public awareness of your company. If your company sells camera equipment, it won’t make sense to host a contest testing the cooking skills of contestants. Determine Contest Purpose.

Hosting 142

Hosting FAQ How To Directory 142

Hootsuite

MAY 17, 2022

Show, not tell, how your company lives its values. Plus: Using Hootsuite, you can respond to comments and DMs across all your platforms, gain insights with detailed analytics, and manage your paid and organic content together with one tool. Encourage referrals and repeat business. Reward your customers’ loyalty. billion people.

Instagram 119

Instagram How To Loyalty Discount 119

Hootsuite

SEPTEMBER 8, 2020

83% of people expect companies to respond to a social media question or complaint within a day. Half of people globally said that direct messaging a company makes them feel more connected to the brand. 81% of Twitter users who don’t get a response from a company will not recommend that company to their friends.

Social Media 145

Social Media HootSuite Issues Team 145

Hootsuite

NOVEMBER 2, 2022

This is the most important part of successful sponsored content: you have to research the creator you want to work with and make sure that their values align with your company values. Keep a close eye on comments and mentions. Eco-friendly clothing company Fig Clothing partnered with a photographer for this sponsored content.

Brands 96

Brands Collaboration HootSuite Influencer 96

Hootsuite

APRIL 6, 2022

Instagram bots are often fake, computer-generated accounts that are used to to make it appear as though someone has more likes, followers or comments than they actually do. Bots will often tag random accounts in comments, send you vague Instagram DMs, or try to scam or phish you out of money. Example 2: Answering FAQs.

Instagram 90

Instagram How To Retail FAQ 90

Hootsuite

AUGUST 2, 2022

Chatbots work by responding to your questions, comments, and queries either in a chat interface or through voice technology. Not only can businesses benefit from using a conversational AI tool for customer inquiries and FAQs, but they’re also now being used for customer support and social commerce on social media platforms.

FAQ 80

FAQ Discount Team Conversation 80

Social Media Strategies Summit

JANUARY 5, 2022

Answer FAQs. In the image below, personal finance company NerdWallet shares an important snippet from one of their live streams on money advice. For starters, take time to respond to people who comment on your posts or message you. Let us know in the comments below. Image via Instagram. Show your workspace.

Small Business 204

Small Business Instagram Platform How To 204

ProBlogger

APRIL 7, 2015

If you have any you’d like me to answer, I’d love to hear from you in the comments section below. They mentioned the correlations companies like Moz and serpIQ have found between long-form content and search result placement, and also number of backlinks. I’d love to hear in the comments.

FAQ 20

FAQ Google Questions Analysis 20

Sprout Social

OCTOBER 27, 2022

When this happens, they don’t want to click through a series of irrelevant options or read through useless FAQs. We're sorry for any interruption of services that your power company caused and we are happy to help where we may. ” We see companies like Belkin using this approach. Social media.

Statistics 110

Statistics Social Media Brands Issues 110

Sprout Social

MARCH 8, 2023

Tap team members with different areas of expertise to answer FAQs, peek behind the scenes and educate your audience. Tapping internal experts can also get you access to new areas of your company. This is especially helpful if your company has multiple locations and experiences to highlight.

Video 94

Video Film Content How To 94

Hootsuite

OCTOBER 11, 2022

Create a positive environment, be respectful in all communications (even DMs), don’t post inappropriate content or promote violence, and—especially important for companies—ensure you own the copyright (or have permission) for everything you post. Instagram shadowban FAQ. Don’t act like a bot. FireThumbs. View this post on Instagram.

Instagram 117

Instagram Guidelines Hashtag HootSuite 117

Convince & Convert

APRIL 13, 2014

A Real Home Page Since almost day one, the Convince & Convert blog has been the home page for the site and for the company. Plus, even though Convince & Convert is a company of eight people, I wanted to make sure people still know that I’m personally very involved. Robots rule! What do you think of it?

Widget 159

Widget Consultant WordPress Sites 159

Hootsuite

FEBRUARY 24, 2023

Hootsuite allows you to manage and reply to messages and comments across your social media networks. Use it to reply to private messages and comments on Facebook, Instagram, Twitter and more. This helps you grow your brand’s reach while reducing risk and making it easy for your team to blast company news, wins, and more.

HootSuite 83

HootSuite Social Media Management Tumblr Hashtag 83

Convince & Convert

JANUARY 15, 2018

These are posts that inspire back-and-forth discussion in the comments and posts that you might want to share and react to—whether that’s a post from a friend seeking advice, a friend asking for recommendations for a trip, or a news article or video prompting lots of discussion.” Remember this: Facebook is a public company.

Facebook 167

Facebook Press Release Feed Feedly 167

Sprout Social

NOVEMBER 17, 2022

Branded challenges like this engage your audience beyond typical call-to-actions such as likes, comments and shares. Sharing facts about issues your company cares about is an easy, effective way to present your brand values. Here’s how you can create Reels for your B2B company: 11. Instagram Reel ideas for healthcare companies.

Types 118

Types Instagram Brands Collaboration 118

Sprout Social

MAY 23, 2023

But even when AI does analyze the latest data from your channels, comments or larger social space, it can’t always grasp human nuance. “It According to our 2023 State of Social Media report , 51% of business leaders say they use social media data and insights to inform their company’s business strategy.

Team 135

Team Social Media Management Skills Trends 135

Hootsuite

MARCH 20, 2023

The requirements to apply for Meta Verified are: Your account must represent a real individual person, not a company or brand. Requests for access to customer support are a constant theme in comments left on anything Meta CEO Mark Zuckerberg posts to his profiles. Meta Verified FAQs What is Meta Verified?

Badge 93

Badge Instagram HootSuite Guidelines 93

Sprout Social

OCTOBER 19, 2023

The top 7 AI + social marketing use cases for 2024 Given these encouraging results, more companies plan to leverage AI in 2024 to strengthen their marketing teams and prime their overall business strategy. Here are the most prominent AI use cases in marketing for social media managers as they prepare for the coming year.

Strategy 129

Strategy Sentiment Marketing Analysis 129

Convince & Convert

NOVEMBER 23, 2013

Leave your own in the comments if I’ve missed some, won’t you? Facebook is an amazing company that has changed the world in many ways. But it is equal parts frustrating and irresponsible that a company with such a stranglehold on our collective attention continues to lob trial grenades around like they were cotton candy.

System 150

System Questions FAQ Meme 150

Rebekah Radice

MARCH 6, 2017

75% of viewers visit a company website after watching their video. Audiences are 10x more likely to engage with video content — embed, share, or comment — than text-only blogs or related social posts. You can also give special insight that only the people behind your company can offer. Answer FAQ. I’d say so!

Video 134

Video Social Media Tools How To 134