Looking ahead: 9 predictions for social media marketers in 2021 and beyond
Sprout Social
FEBRUARY 1, 2021
For some brands, 2020 was all about trying new things on social, while others prioritized engaging the communities they’d already built. When they aren’t creating content or managing communities, social marketers serve as a brand’s first-line of defense against trolls and critics when brands make a misstep.
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