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How to create a complaint management system to protect your brand reputation

Sprout Social

They can also severely impact your reputation. In this article, we’ll provide a breakdown of a complaint management system and offer tips to improve your reputation managemen t processes. Here is a report from Sprout’s Listening capability. Getting complaints about your business never feels great.

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How To Manage & Improve Online Brand Reputation in 2023 (Guide)

Keyhole.co

So, it’s fair to say that a positive online brand reputation is a business’s greatest asset today. Your brand reputation management must consistently improve to sustain a good name. To help you in this journey, here’s our detailed guide to building a strong online reputation and maintaining it with strategic efforts.

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10 Ways to Use Social Networks for B2B Marketing

Webbiquity SMM

Social networks are essential for expanding your web presence —not only for creating social signals now a key component in search engine rankings, which makes your website and blog easier to find in search, but also by giving you more places to be found online. This also applies to other professional / social networks (e.g.

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New Study Shows that Misinformation Sees Significantly More Engagement than Real News on Facebook

Social Media Today

A new research report has shown that misinformation sees up to 4x more engagement than content from more reputable sources on The Social Network.

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Only 66% Of Companies Agree: Social Media Poses Significant Risk To Brand Reputation

The Realtime Report

Two-thirds of companies agree that social media poses a significant or critical risk of damage to their organization’s reputation. This begs the question: what planet are the other 34% living on? Moreover, many companies have not yet implemented policies, procedures or training to help mitigate those risks.

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5 of the Best Content Curation Tools for Social Media Managers

Hootsuite

Need to create and schedule all of your social posts in one place? Want to share custom performance reports with your leadership team? Reputation management. They can easily switch between clients and print custom reports for stakeholders. Talkwalker’s social listening capabilities provide extensive industry coverage.

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Gartner: fake social media reviews

Sherrilynne Starkie

With over half of the Internet’s population on social networks, organizations are scrambling for new ways to build bigger follower bases, generate more hits on videos, garner more positive reviews than their competitors and solicit ‘likes’ on their Facebook pages,” said Jenny Sussin, senior research analyst at Gartner.

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