Hootsuite

JUNE 29, 2023

Bonus: Download your free, customizable healthcare-focused social media guidelines template to quickly and easily create guidelines for your team. What are social media guidelines in healthcare? Guidelines help you and your employer avoid behavior that can make you liable for licensing or legal issues. Win, win, win!

Guidelines 78

Guidelines Template Templates Social Media 78

Hootsuite

MAY 20, 2020

By completing them, employees can accidentally create social media security issues. The AARP issued a warning about these types of quizzes to make sure their demographic of older internet users are aware of the issue. Scam Alert: Social Media Quizzes. — Bath & Body Works (@bathbodyworks) April 17, 2020.

Social Media 144

Social Media Tools Tips Policies 144

Sprout Social

FEBRUARY 19, 2024

AI automation powers AI marketing , which marketers, like you, can use to pivot your campaigns seamlessly based on real-time market indicators, empower your customer service teams and grow holistically. Cost-efficiency AI automation doesn’t just help with productivity: it also enables you to smartly reallocate team efforts more strategically.

Strategy 97

Strategy Sentiment Patterns Marketing 97

Sprout Social

AUGUST 15, 2023

With trends emerging every day, social networks introducing new additions (hello, Threads!)—not not to mention brand makeovers, like Twitter rebranding to X—marketing teams are forever playing catch up. For example, Sprout’s Suggested Replies helps support teams respond faster to commonly asked questions on Twitter.

Brands 83

Brands Sentiment Analysis Marketing 83

Oktopost

MARCH 26, 2024

Our Social Inbox now supports managing LinkedIn private messages so that your company pages can respond to inquiries on LinkedIn directly from the Oktopost Social Inbox. You can assign the conversations to relevant team members in your organization and engage with the personal profiles that sent you messages without leaving Oktopost.

B2B 62

B2B LinkedIn Authentication Loyalty 62

Oktopost

NOVEMBER 16, 2023

Discover what interests them, the content they enjoy seeing, their pain points and frustrations. Ultimately, brands can leverage social data to optimize marketing strategies, manage reputation, foster better customer relationships, and sustain profitable growth. But this process comes with its own set of challenges.

Analysis 69

Analysis Data Sentiment Metrics 69

Sprout Social

MAY 9, 2023

Artificial intelligence (AI) marketing is taking on a bigger role with the advent of intelligent marketing tools and generative AI like ChatGPT, creating an abundance of opportunities for marketing teams to do more of what they already do best. Social media has made brands more susceptible to scrutiny than ever before.

Sentiment 126

Sentiment Marketing Analysis Loyalty 126

Hootsuite

MAY 20, 2021

Since as far back as 2016, the number of people using the top social messaging apps like WhatsApp, Facebook Messenger, and WeChat/Weixin has consistently surpassed people using the top social networks (Facebook, Instagram, and Twitter). Set teams up for success. billion users on Facebook Messenger. Request a Demo.

Social Media 145

Social Media Strategy HootSuite FAQ 145

Hootsuite

MAY 21, 2020

Once you’re ready to start thinking about the bigger picture, check out our post on how to use social listening. 15 social media monitoring tools. You could do basic social monitoring manually—checking each social network individually for mentions, keywords, hashtags, and so on. Google Alerts. Reputology.

Social Media 145

Social Media Tools HootSuite Sentiment 145

Sprout Social

JANUARY 29, 2024

Your business’s online reputation may be digital, but that won’t stop it from making a serious impact IRL. A strong reputation management strategy can attract new customers and deepen existing relationships. Use this article to learn how to establish a comprehensive online reputation management strategy.

Reputation 115

Reputation Review Sentiment Software 115

Keyhole.co

NOVEMBER 17, 2023

But if the conversations have a negative spin, your reputation will suffer, and you can expect to lose some existing and future customers. But you can’t do this unless you are already practicing social listening and can pick up on the trend when it begins.

Examples 59

Examples Brands Sentiment Reputation 59

Sprout Social

NOVEMBER 11, 2021

Unfortunately, email brings the same problem: a different agent who doesn’t see your chat history, forcing you to explain your issue from the beginning. Marketing teams depend on an ecosystem of tools everyday. Many of the technologies your team relies on were built to integrate and share data with other tools.

Social Media Management 115

Social Media Management Social Media Platform Review 115

Sprout Social

MAY 19, 2021

By tracking their popular branded hashtags alongside phrases like “want” or “need,” their social team is able to relay customer feedback that informs content, campaign and production strategies. The median social engagement rate is less than 1%. Your review strategy can make or break your online reputation.

Engagement 130

Engagement Brands Review Influencer 130

Sprout Social

SEPTEMBER 30, 2022

We’ll also explore 10 tips and tactics you can use to execute social selling like an expert. What is social selling? Social selling is a lead generation strategy designed to help salespeople interact with prospects through social networks. Social networks are one of the main places where information is exchanged.

Tips 127

Tips Authentication LinkedIn Groups 127

Keyhole.co

DECEMBER 13, 2023

The pro plan allows up to 10 social networks but costs $83 per month, a pricey amount for small business owners. The other four packages are Team, Pro, Advanced, and Enterprise at $119/month, $199/month, $359/month, and $833/month. The Professional and Team plans are priced at $99/month and $249/month.

HootSuite 52

HootSuite Price Sentiment Social Media Management 52

Sprout Social

SEPTEMBER 26, 2018

One of the most powerful aspects of social media is the way it’s rapidly evolved to become part of the fabric of both society and commerce. Between GDPR, social’s growing role in global politics and the importance of privacy, social networks have experienced significant and fundamental change.

Team 78

Team Class Notification Privacy 78

Myrland Marketing

SEPTEMBER 1, 2021

At every stage of your career, there is a case to be made that you need to market yourself and that you need to pay attention to traditional and social networking. It is important to remember that it will pay off because you are sharing your knowledge and building your reputation so that other people understand what you do.

Marketing 96

Marketing Training Reputation LinkedIn 96

Webbiquity SMM

JUNE 7, 2010

One of the challenges in measuring the ROI of social media marketing is that the use of social networking and social sharing tools isn’t confined to the marketing group. Social media is being used in multiple functions across the enterprise, from product development (e.g.

Social Media 161

Social Media Crowdsourcing Technorati StumbleUpon 161

Sprout Social

MARCH 7, 2022

The stronger your brand health is, the more forgiving your audience is likely to be in the event of an issue. The tool has become indispensable for remote teams, thanks to its chat features and flexible third-party integrations. Brand survey functionality across social networks. Take Slack , for example. — Brooke V.

Survey 88

Survey Brands Sentiment Template 88

Sprout Social

FEBRUARY 20, 2020

As more businesses realize the power and advantages that come from social listening, they’re beginning to incorporate it into their org-wide strategies. This is opening up a new world of possibilities for not only marketers but also for sales teams, product teams, research and development, and so much more. Lead generation.

Strategy 117

Strategy Sentiment Social Media Management Analysis 117

Techipedia: Tamar Weinberg

MAY 19, 2008

After all, not all of the 1,200 customers had scammed the company (and if that tip to Consumerist wasn’t anonymous, I think Sprint would have had some legal issues to deal with). Do you want to focus on reputation management issues to no end because of something that could have been dealt with in better ways?

Reputation 100

Reputation Airlines Digg MySpace 100

Mindjumpers

AUGUST 12, 2010

This post addresses 5 key issues that will take your blog a step further ahead in the development of its content. Picking your team Your team of bloggers should consist of individuals hand selected for their knowledge or interest about a certain area that comes natural to them to write about.

Tips 193

Tips Guidelines Blogger Policies 193

Social Media Marketing

MAY 15, 2013

Each week, I compose a newsletter that includes a series of links about current events and trends in the worlds of technology, social media, mobile, communications and marketing in order to keep our wider team up to date on changes, newsworthy items and content that might be useful in their jobs. These are those links.

Social Media 162

Social Media Flipboard Social Networking Foursquare 162

Sprout Social

OCTOBER 18, 2018

Your customers expect you to be active online and available to answer any questions they have and your employees are already visiting social channels on a daily basis. 47% of employees now use social networks to connect with customers. You may have members of your team responsible for: Crisis response. Social engagement.

Policies 111

Policies Social Media Guidelines Privacy 111

Lucy Hall

SEPTEMBER 29, 2016

As a business, whether you actively use social media or not you are probably on it. You see, when people need to vent about a business the first place they take to now is the internet, a forum, a group or a social network. Honesty and a timely response are crucial when dealing with negative comments on social media.

Social Media 60

Social Media Content Social Media Management Guidelines 60

agora pulse

OCTOBER 8, 2019

Employees who participate in a social employee advocacy program organically grow their social networks by 10%+ per year. LinkedIn data also indicates socially engaged companies are 58% more likely to attract top talent, with the average organization tripling its number of job applications under an employee advocacy program.

Social Media 84

Social Media Guidelines Hashtag Training 84

Talkwalker SM

JULY 23, 2015

Being able to keep track of competitors on a regional level is great added value for brands in all industries – but for politicians running for office and their PR teams it could truly make a difference. Reputation Management: Pinpointing the Problem. Sentiment towards Michael Kors across different parts of the United States.

Sentiment 60

Sentiment Reputation Fashion Campaign 60

Mindjumpers

FEBRUARY 2, 2011

For example, Southwest Airlines do the following: - Team members handling Facebook activity sign their names to their responses. All emerging media team employees complete customer service training to ensure they are well-prepared to address customer questions and issues directly and expeditiously.

Airlines 232

Airlines Social Media Collaboration Travel 232

Social Media Marketing

JULY 24, 2013

customers love to complain on Twitter, Flipboard makes users’ magazines available on the Web, the CIPR issues guidance on social media measurement, the mix of journalism and marketing needed in brand newsrooms, the royal fuss over real-time marketing and more, it''s This Week in Social Media. These are those links.

Social Media 162

Social Media Flipboard Journal comScore 162

agora pulse

OCTOBER 8, 2019

Department-specific social media workshops (how the sales team can use social media to improve their leads). You absolutely must draw up some social media guidelines. It’s a good idea to run this past your legal team but remember to keep your language simple and easy to understand. Social Media Guidelines: Example.

Social Media 84

Social Media Guidelines Hashtag Training 84

Keyhole.co

JULY 20, 2023

Any time media monitoring-related discussions spark, teams rush to find a sustainable set of tools. Most of the social media monitoring tools out there come with a pricey tag, making it seem like a luxury. Despite the issues, is it actually worth investing your money in paid tools? And then, the needle points to a free tool.

Industry 52

Industry News Google Brands 52

Koka Sexton

AUGUST 6, 2014

The product development and product marketing teams have built something that I am truly proud of. There is no other application like this on the market that can deliver a solid social selling experience based on connecting buyers and sellers to build relationships. Social Selling is measurable. Optimizing for success.

LinkedIn 99

LinkedIn Aggregator Applications Social Networking 99

Oktopost

APRIL 22, 2019

So, with most digital businesses using Facebook and Google Analytics for tracking and attribution, they aren’t actually able to determine the correct attributions to their social media marketing channels, free or paid. That’s one reason why “ dark social ” is one of the biggest lead attribution issues facing digital marketing.

Software 101

Software Marketing Analytics B2B 101

Sprout Social

APRIL 15, 2024

A cybersecurity attack or reputational crisis that can turn a normal working day into a sink or swim scenario. However, an effective crisis communication strategy can help your company plan for a worst case scenario and emerge with your reputation intact. It’s the scenario no business wants to face.

Press Release 88

Press Release Banking Reputation Marketing 88

Sprout Social

AUGUST 17, 2022

Nearly half of those companies received some sort of fallout on social media because of these incidents. In this new world of social advertising, brand safety issues aren’t an “if”—they’re a “when”. Protecting your brand reputation in this evolving landscape requires collaboration, foresight and planning.

Reputation 108

Reputation Brands Guidelines Advertising 108

Techipedia: Tamar Weinberg

DECEMBER 31, 2009

It becomes a collective effort – Crowdsourcing also makes people feel like this is a team effort that not just one person is the most important piece to the puzzle. There have also been doctors that have used social networking tools, like Twitter, during surgery. As they saying goes, competition breeds excellence.

Crowdsourcing 192

Crowdsourcing scribd Ustream Social Media 192

Adam Sherk

APRIL 13, 2010

Both the official announcement and Matt Cutts’ follow-up post emphasize the fact that site speed is just one of 200+ ranking factors and signals like relevance and reputation continue to carry much more weight. Leave a Comment Subscribe (1-2 posts per week) Connect with Me Recent Posts Which News Sites Get the Most Social Media Engagement?

Sites 161

Sites News Yahoo Journal 161