Bill Hartzer

AUGUST 18, 2010

According to a brand new survey by CareerBuilder , one-quarter of businesses leverage social media to recruit and research possible staff. Twenty-nine percent of companies with 500 or fewer employees are utilizing social networking in some way. They’re also using social media to study companies and jobs.

Survey 103

Survey Company Social Media Sample 103

The Realtime Report

NOVEMBER 23, 2020

Specopssoft.com sought to find out by surveying 1,600 SME owners. Every enterprise, business and big company is equally at risk of a cyber-attack, and as of 2017 roughly 48% of businesses were targeted at least once. *. The biggest fear that SME owners have of suffering cybercrime is reputational damage, receiving 29% of the vote.

Survey 185

Survey Statistics Report Data 185

Sherrilynne Starkie

NOVEMBER 18, 2017

And so are the possible ramifications for the global technology companies whose products and platforms are being used to spread fake news – loss of trust among users, reputational damage, increased regulation, reduced access to markets, and more. The implications for democracy are clear.

Social Media 283

Social Media Twitter Facebook Policies 283

The Social Media Incubator

APRIL 13, 2012

Caroline’s tips for managing your businesses reputation online: 1. We recommend utilizing something known as the “Net Promoter Score” … simply, ask 10 of your customers at random, on a scale of 1 to 10, how likely would they be to recommend your company to their friends and colleagues – and why. Provide outstanding customer service.

Reputation 121

Reputation Press Release Review Retail 121

Proactive Report

JANUARY 27, 2013

According to the Zeno Digital Readiness Survey many executives fail to consider social media reputation when making business decisions. In fact, more than one-third of the 300 US executives (36 percent) say that the CEO of their company does not care, or cares little, about the company’s reputation in social media. (I

Reputation 101

Reputation Social Graph B2B Survey 101

The Social Media Incubator

APRIL 13, 2012

Caroline’s tips for managing your businesses reputation online: 1. We recommend utilizing something known as the “Net Promoter Score” … simply, ask 10 of your customers at random, on a scale of 1 to 10, how likely would they be to recommend your company to their friends and colleagues – and why. Provide outstanding customer service.

Reputation 111

Reputation Press Release Review Retail 111

Convince & Convert

OCTOBER 22, 2021

What if your company could become a part of employees’ daily routines? According to a 2016 survey from Bambu by Sprout Social, seven in ten employees are using social media at work. According to a 2016 survey from Bambu by Sprout Social, seven in ten employees are using social media at work. Welcome employee social advocacy!

Survey 126

Survey How To Education Hotels 126

Sprout Social

OCTOBER 31, 2023

Building brand reputation and loyalty is the top business priority for leaders in the current economic climate, according to the 2023 State of Social Media report. The who: Influencer identification Our Pulse Survey data shows finding the right influencers is the top influencer marketing challenge.

ROI 100

ROI Influencer Marketing Survey 100

Sprout Social

OCTOBER 10, 2023

Social marketers rate influencer marketing as having a significant impact on their brand’s marketing efforts including customer loyalty (87%), awareness (89%) and reputation (87%), according to our Q3 2023 Pulse Survey of 307 social marketers in the United States. What is an influencer marketing campaign?

Examples 120

Examples Influencer Campaign Marketing 120

Postcron

JANUARY 10, 2020

A recent Local Consumer Review Survey revealed that 91 percent of 18 to 34-year-old consumers trust online reviews as much as personal recommendations. The importance of reviews to a brand’s online reputation cannot be understated. Just mentioning their name or company name isn’t enough. Refer to this chart. . Source: [link].

Review 123

Review Apparel Reputation Survey 123

Sherrilynne Starkie

JANUARY 28, 2019

And there could be about a million other bad things that come from getting a bad reputation. And, it’s essential to restoring Facebook’s good reputation. And until Mark Zuckerberg offers Facebook’s billions of users a genuine Mea Culpa, the company remains in big trouble. People are talking about it online. Share prices fall.

Facebook 170

Facebook Wikipedia Reputation Price 170

SocMed Sean

FEBRUARY 24, 2022

Although the company has faced some turmoil, such as an advertiser boycott in 2020, Facebook remained dominant with a steady increase in revenue. The ease of spreading fake news and misinformation on the platform dealt a major blow to the platform’s reputation. As of June 2020, close to 1.8 Is Facebook still a good marketing platform?

Facebook 130

Facebook Strategy Marketing Travel 130

The Realtime Report

APRIL 11, 2019

The answer likely is a combination of the two – A blend of organic and paid social media allows your company to experience the benefits of each without breaking the bank or relying solely on organic growth. Each new follower, then, enhances the perceived trustworthiness of your brand, which makes your company and content more authoritative.

Small Business 133

Small Business Organization Social Media Authentication 133

Sprout Social

MAY 20, 2021

On the flip side, companies with higher engagement rates are more productive and attract employees that stick around for the long haul. Improving engagement not only represents a big-picture business benefit but also serves to help companies in hypercompetitive industries stand out from the crowd. Employee feedback surveys.

Engagement 125

Engagement Survey How To Collaboration 125

Sprout Social

FEBRUARY 19, 2024

In the business world, AI automation equips companies to create impactful product and marketing strategies and enhance operations to increase productivity. By integrating the cognitive capabilities of AI with understanding big data, intelligent automation helps with predicting outcomes so companies can proactively improve processes.

Strategy 98

Strategy Sentiment Patterns Marketing 98

Small Business Mavericks

OCTOBER 10, 2014

I just came across an interesting survey, BRANDfog’s 2014: The Global, Social CEO. This annual look at social media engagement in the C-Suite explores the changing role of a business leader’s involvement with social media by surveying 1000 employees in both the UK and the US. Size Does Not Matter.

Social Media 107

Social Media Survey Startup Reputation 107

Keyhole.co

OCTOBER 10, 2023

What people think and feel about your company, products, and services is your brand sentiment. Brand sentiment analysis is a technique that leverages artificial intelligence, machine learning, natural language processing, and named entity recognition to measure and interpret people’s thoughts, opinions, and feelings about your company.

Sentiment 52

Sentiment Analysis Brands How To 52

Sprout Social

JULY 22, 2021

Before we get started, let’s get familiar with the groups surveyed for the Sprout Social Index™ 2021: UK & Ireland Edition , which we’ll reference throughout. We surveyed 500 British and Irish consumers comprised of: Generation Z (survey respondents ages 18-23). Millennials (survey respondents ages 24-39).

Social Media 136

Social Media Survey Influencer Buy 136

Webbiquity SMM

FEBRUARY 10, 2013

This is where ORM, or online reputation management , comes in. To keep this from happening, companies like Reputation.com , provide ORM as well as Internet privacy protection to clients. To keep this from happening, companies like Reputation.com , provide ORM as well as Internet privacy protection to clients.

Reputation 182

Reputation Authentication Privacy Microsoft 182

Proactive Report

JANUARY 5, 2015

In his article for Forbes, Jonathan Salem Baskin points out that most crisis do not erupt overnight: C ontrary to the notion that reputations can be ruined in an instant, most crises are months or years in the making. In most cases the company had been aware of the issues for some time, says Baskin. The Online Reputation Explosion.

Reputation 40

Reputation Airlines Review System 40

Sprout Social

APRIL 12, 2022

Traditionally, PR work consisted of damage control, crafting press releases, disseminating company news and pitching journalists. As social media and other technologies grow deeper roots, the needs of companies and consumers will also change, requiring PR professionals to break out of their traditional roles. versus 2.87

Statistics 103

Statistics Skills Analytics Press Release 103

Sprout Social

MAY 16, 2023

Our latest partnership with The Harris Poll surveyed more than 700 business decision-makers across the US and UK for an updated look at the current state of social media—so you can stay ahead of the curve and ahead of the competition. In fact, building brand reputation and loyalty is the #1 priority in the current economic environment.

Social Media 102

Social Media Loyalty Reputation Data 102

Keyhole.co

NOVEMBER 16, 2023

Employee testimonials are simply the thoughts and opinions shared by your current or past employees about your company. These testimonials can be both positive and negative and can relate to any aspect of the employee’s interaction with the company, such as management issues, salary, benefits, company culture, team hierarchy, etc.

Brands 52

Brands Reputation Hashtag Social Media 52

Sprout Social

FEBRUARY 8, 2021

A company will use a VoC program to understand their customers better. Through collection methods like surveys and reviews, the data will then be analyzed and distributed to relevant departments. Others, like surveys and customer interviews, require a more active approach. Customers aren’t on every platform.

Data 118

Data Survey How To Review 118

Sprout Social

MARCH 1, 2023

According to a Q1 2023 Sprout pulse survey, over two-thirds (79%) of marketers plan to spend up to 50% of their total social budget on content creators. After all, an unfiltered comment section on a creator video will give you far better insight into your consumer than any formal survey or focus group ever could.

Products 86

Products Team Focus Group Collaboration 86

Oktopost

JANUARY 12, 2021

Surprisingly, for many companies, the answer is often no. . While B2C companies’ average CX scores range from 65% to 85%, their B2B counterparts usually manage less than 50%. Surveys are a classic method to gather customer feedback, but they need to be used properly. Many involve surveys that are tallied and scored.

B2B 101

B2B Marketing Metrics Survey 101

Sprout Social

JULY 12, 2022

Well, because the odds of something similar happening to your company are pretty high. Responding to a survey conducted by Edelman, 80% of executives said they felt it has never been more important to build resilience in their organizations. Yet, fewer than half said their companies were prepared to respond quickly to a crisis.

Examples 105

Examples Brands Sentiment Reputation 105

SocialFish

NOVEMBER 3, 2010

Your association’s reputation is at risk, even if you don’t use social media. The Rising CCO III , an annual survey of global chief communications officers (CCO) conducted by the global executive search firm SpencerStewart and public relations firm Weber Shandwick, reinforces the potential threat to your reputation via social media.

Attensity 169

Attensity Reputation Press Release Survey 169

Ignite Social Media

AUGUST 31, 2021

A survey last year revealed that 82.76 % of shoppers say they would rather support a local business than a large corporation. Companies have launched promotional campaigns focused on these attributes. The ways can vary depending on the size of the company, but below are a few ideas for inspiration.

Trends 186

Trends Organization Social Media Travel 186

Hootsuite

MAY 16, 2023

And that’s why social media reputation management is so important. Reputation management isn’t about controlling the narrative. Over 2,000 executives surveyed attribute 63% of their companies’ value to their online reputations. What is social media reputation management? The stakes are high.

Reputation 110

Reputation Social Media HootSuite Sentiment 110

Sprout Social

JANUARY 9, 2024

Regardless of size, most companies face the same challenges—tough competitors, and evolving customer and market demands. According to The 2023 State of Social Media Report , 96% of business leaders agree that AI and machine learning (ML) can help companies significantly improve decision-making. Enter AI analytics. What is AI analytics?

Analytics 107

Analytics Sentiment Analysis Patterns 107

The Realtime Report

AUGUST 29, 2019

Helpshift , the company revolutionizing customer service through its intelligent digital-first platform, has released new data revealing consumers’ opinions about the state of customer service ahead of the busy holiday shopping season. New Study Reveals Consumer Attitudes Toward Customer Support During Holidays.

Study 79

Study Telecommunications Airlines Survey 79

Sprout Social

SEPTEMBER 18, 2023

With an economic downturn looming, it’s not surprising around 75% of CMOs report being asked to do more with less in a Gartner survey. A Gartner survey reveals a majority of CMOs find their teams lack the capabilities required to deliver their marketing strategy. Company goals are the anchoring points of your marketing budget.

Marketing 125

Marketing How To Sample Samples 125

Sprout Social

JUNE 27, 2023

Review analysis is the process of analyzing customer feedback from various sources such as social listening data, review forums, customer service data and surveys to get targeted brand insights. Manage brand reputation With rising consumer awareness, brands need to make sure they are always fostering a positive brand reputation.

Review 123

Review Brands How To Analysis 123

Sprout Social

MARCH 29, 2023

According to Glassdoor, 62% of job seekers say their perception of a company increases after an employer responds to a review. Data from a Q1 2023 Sprout pulse survey reveals that 68% of consumers report feeling more connected to brands when they see employees posting about them.

Social Media 95

Social Media Strategy Team Review 95

Sprout Social

NOVEMBER 8, 2023

73% of customers want companies to recognize their unique needs and expectations. For example, let’s say a video game company drops a new game and monitors social media and gaming forums for player reactions. By doing so, they prevent early negative reviews from damaging the game’s reputation. Here’s how.

Sentiment 104

Sentiment How To Analysis Review 104

The Realtime Report

FEBRUARY 15, 2017

Below is a list of reasons why healthcare companies should invest in patient feedback solutions in 2017. Monitoring Online Reputation. A survey of 1,438 patients show that 94 percent of respondents chose one provider over another, with similar qualifications, based on online reviews. Responding To Online Reviews Is Vital.

Survey 89

Survey Construction Reputation Review 89