Socialized

JULY 15, 2009

A YouTube video by a musician upset at United Airlines for breaking one of its instruments has reached nearly 3 million views in just a few days, and is creating a lot of buzz in social media circles. United Airlines led the musician on a year-long goose chase for reimbursement, and finally told him “no.&#

Case Study 182

Case Study Airlines Study Blogosphere 182

Convince & Convert

MAY 22, 2014

Hints such as airline, flight duration, and local time can assist in identifying the location, but also deduct time from the clock. The top 50 scores have a chance to win two free airline tickets to a destination of their choice. Once the user begins the game, they’re prompted with a series of location-based Instagram images.

Airlines 157

Airlines Instagram Tourism Hotels 157

Sprout Social

AUGUST 22, 2018

Your responses both reflect on your company and determine whether or not your customer sticks around, after all. Much like the last tip, it’s important to know when to go beyond tweets, and dealing with private information is exactly the sort of situation we’re talking about. Our apologies for the interruption to your day.

Twitter 99

Twitter Tips Notification Sentiment 99

Keyhole.co

JUNE 19, 2023

Authenticity and trust: UGC is perceived as more authentic and reliable than traditional marketing methods since it originates directly from users, not the companies trying to sell their products or services. Let’s check out the companies leveraging UGC. Bonus: You can add campaign hashtags and keywords to Keyhole.

Social Media 52

Social Media UGC Content Loyalty 52

Adam Cohen

MARCH 30, 2011

With each passing conference and industry event, the perennial mainstays of social media case studies tend to remain the same: Dell, Comcast, Southwest Airlines, Starbucks. It occurred to me that companies who think this way are missing the golden opportunity to focus on their customers first. . …launching a corporate blog.

Social Media 244

Social Media Airlines Sentiment Conference 244

The Social Media Incubator

SEPTEMBER 24, 2013

Eventually, the airline issued an apology and the luggage was found. The keys to monitoring your company social media are to listen, have timely responses and make sure the customer feels you are going out of your way to make sure their experience is your priority. to 5 p.m., to which they received more backlash.

Social Media 114

Social Media Airlines Reputation Feed 114

Rebekah Radice

APRIL 27, 2015

Tips to Help You Craft Your “About”. Marie’s short videos are personable, funny, and always loaded with tips to improve your business. You have the chance to immediately convey the details about your company to anyone landing on your page. Do you know what problems your company solves? Cover Photo.

Small Business 131

Small Business Facebook How To Airlines 131

Social Media Marketing

JANUARY 26, 2012

The Airlines To my knowledge, Southwest was the first airline (or at least the most prominent early on) to get involved with social media. The other airline that's going above and beyond in social media is Virgin America. Their blog, Nuts About Southwest , has been a perennial leader in the corporate blogging space.

Travel 165

Travel Social Media Airlines iPad 165

Twist Image

JULY 11, 2018

Case Two: I'm a 100k traveller on a major airline (this is not to brag, but rather to create context that this brand knows everything about me. I got an email from the airline. With a listing of airline-supported hotels and prices. I know executives at both of these companies. Several hours after the booking. creativity.

Airlines 60

Airlines Retail Loyalty Hotels 60

Sprout Social

AUGUST 30, 2019

Here are five of our favorite tips: 1) Give us the BTS! Yes, that new office tour your company put up is your best performing piece of content to date. At Natives, one of our favorite examples of this is Delta Airlines ’ #SkyMilesLife UGC story series. Yes, styled and plated food photography looks amazing on your grid.

Geotagging 110

Geotagging Instagram Real Estate Brands 110

The Way of the Web

JANUARY 1, 2012

And related to that was Neil Perkin, with a typically insightful post asking ‘Why big companies get rid of talented people?’ To quote: Despite talking a good game, many large organisations remain relatively poor at moving talent around the company. So companies take the easy option.

Company 44

Company Airlines Tumblr Construction 44

Convince & Convert

JUNE 4, 2014

To help us do this, we selected the blog, Behind the Seeds , from Canadian seed company Canterra Seeds. Let Your Experts Free According to Sheena, one of the goals for Behind the Seeds is to develop a ‘human’ image for the company and to establish Canterra as a voice or authority on seed in the market. They are the experts.

Team 160

Team Engagement Hubspot Newsletter 160

Hootsuite

SEPTEMBER 8, 2020

Bonus: Read the step-by-step social media strategy guide with pro tips on how to grow your social media presence. 83% of people expect companies to respond to a social media question or complaint within a day. Half of people globally said that direct messaging a company makes them feel more connected to the brand.

Social Media 145

Social Media HootSuite Issues Team 145

Pixlee

SEPTEMBER 23, 2017

An expert on how to do luxury travel using airline miles, he has partnered with many credit card companies and airlines to highlight this. He’s done work with GoPro and reaches 5 million people annually with his travel tips, stories, and stunning photography. Luxury Blog. Jetset Christina. Jennifer Mel Tuffen.

Travel 66

Travel Influencer Brands Airlines 66

Hootsuite

DECEMBER 7, 2022

Let’s say you run a DIY craft company in Vancouver, BC. For example, 2022 was notoriously bad for airlines losing luggage due to the post-restriction travel surge. Using date-specific searches, you can easily gather a general overview of how an airline came across on social media. Tune into your niche. Discover trends.

Twitter 115

Twitter HootSuite Airlines Mobile 115

Rebekah Radice

OCTOBER 19, 2015

Speaking at Social Media Examiner’s #SMSS15 last week, I shared this easy tip. Just as great customer service sets your company apart, so does transparency. KLM Airlines gets this. Review company goals and determine what you’re trying to accomplish and how Facebook marketing will move you towards those goals.

Facebook 114

Facebook Marketing Airlines Metrics 114

ProBlogger

SEPTEMBER 26, 2011

Bloggers worldwide are proving to be fierce competition for mainstream media, as companies decide how to get the best return on investment for their marketing buck. If you have the following seven things, then your blog and social media networks will be highly valuable digital assets, sought after by major companies.

Company 49

Company Travel Airlines Blogger 49

Social Media Strategies Summit

MAY 10, 2019

Once the customer is outside of the store, they can continue to interact with Sephora via their mobile app, which is full of beauty tips, tutorials, and news. According to the company website, the Starbucks mobile app allows customers to easily “pay for your favorite drinks and food. Source: Localytics.

Brands 109

Brands Retail Marketing Mobile 109

Hootsuite

SEPTEMBER 14, 2023

No tricks or boring tips—just simple, easy-to-follow instructions that really work. For example, if you’re an airline trying to assess customer satisfaction, it might be hard to discern customers’ true feelings through surveys or customer service interactions. What is social media intelligence?

Social Media 102

Social Media Sentiment HootSuite Analysis 102

Ari Herzog

SEPTEMBER 27, 2010

I could have googled the information or called the company’s hotline but I turned to Twitter and received an answer quickly. Greg Verdino understands the necessity and impact of companies responding to (prospective) customers quickly, effectively, and efficiently using internet technologies. Related posts: Be Your Own PR Firm.

Wireless 112

Wireless Airlines Review Banking 112

agora pulse

DECEMBER 20, 2016

Research uncovered that 63% of consumers say their messaging with companies has increased over the past two years. In business, some companies live by the old adage: If you build it, they will come. KLM Royal Dutch Airlines. KLM Royal Dutch Airlines is expanding customer choice again with the help of Facebook.

Examples 60

Examples Airlines Facebook Retail 60

Social Media Marketing

MAY 8, 2013

Salesforce has unveiled a Communities solution for the enterprise , which leverages its Chatter platform and other products to create portals that will allow external conversations to be brought into the company more seamlessly. Facebook has published a guide for journalists and media companies to better engage readers.

Social Media 160

Social Media Automotive Klout Flipboard 160

Techipedia: Tamar Weinberg

MAY 19, 2008

Here are three cases that were blown way out of proportion but could have been handled a lot better if the companies thought of the consequences before acting. There’s a bottom line: it’s a lot harder to sweep your mistakes under the rug, especially as a company in a world of conversing markets.

Reputation 100

Reputation Airlines Digg MySpace 100

Sprout Social

NOVEMBER 1, 2016

Whether you’re a hotel, airline, destination or car rental service, word-of-mouth marketing is crucial to the success of your business. 5% switched airlines. For example, Snapchat might not have appealed to Marriott Hotels at first, but we bet the company is glad it gave the app a chance. 33% switched hotels.

Travel 40

Travel Class Social Media Hotels 40

Unmetric

AUGUST 2, 2016

Whitespace is also used to refer to new avenues that companies may consider expanding to that exist outside its core competency. More tips here. Check out this Post by Malaysian Airlines:-. This involves identifying places and situations in an organization where authority and/or standard procedure are not clearly defined.

Analysis 60

Analysis Content Airlines How To 60

Hootsuite

JUNE 2, 2022

Bonus: Read the step-by-step social media strategy guide with pro tips on how to grow your social media presence. American Airlines’ rainbow-washed Tweet about their new fleet decorations inspired some angry reactions from people who called out the company’s donations to anti-LGBTQ organizations. Respond promptly.

Social Media 145

Social Media Tips HootSuite How To 145

Bill Hartzer

MAY 7, 2009

If you search for your name or your company’s name in the search engines, what shows up in the search results? Tony and Derick will delve into the details of the strategies and techniques they have developed over the years to monitor and improve a brand or companies reputation online. Photo Courtesy Sean Dreilinger on Flickr.com.

Reputation 100

Reputation Hotels Airlines Wikipedia 100

Proactive Report

FEBRUARY 20, 2011

One aspect that will be dramatically different this year is how companies measure their results. While companies were finding their feet in this new medium, soft metrics such as fans, followers and engagement in conversation have been accepted as a yardstick. That’s a big jump from the 42% who used social media in 2008.

Metrics 75

Metrics Conversation Social Media Bazaarvoice 75

Convince & Convert

JULY 22, 2016

Daniel’s here to share his tips for how businesses can prepare. So that’s what we’re finding with a lot of the work we’re doing is it’s not so much about helping companies use Twitter for customer service or some other channel, Facebook and so forth, that’s sort of the form and the function.

Review 79

Review Hotels Consultant Airlines 79

Pixlee

JUNE 14, 2021

You should also research what other companies succeeding in your niche do and what content you created resonated with your audience. Delta Airlines reposts travel photos from its customers to inspire the brand account’s followers looking forward to visiting their dream destinations. Instead, they just post content.

Instagram 52

Instagram UGC Apparel Hashtag 52

Ignite Social Media

JUNE 1, 2016

70 percent of businesses agree videos are the most important marketing tool; whereas two out of three companies expect to include videos in their marketing strategies. Here are some tips to add live streaming to your social media strategy: Create a compelling video title to attract and engage users.

Trends 60

Trends Social Media Strategy How To 60

Convince & Convert

MAY 30, 2012

Kayak Book cheap flights, hotels, vacations and rental cars through top travel companies. FlightTrack Pro Stores and tracks your flights, pulls vital info like gate changes and weather reports for 5,000 airports and 1,400 airlines. Web, iPhone, Android). iPhone, iPad, Android). iPhone, iPad, Android, Blackberry).

Travel 165

Travel Tools iPad Hotels 165

Hootsuite

DECEMBER 14, 2021

In this ThanksGiving-themed post, the global gaming company uses the hashtag #gamingontiktok to connect with the platform’s gaming culture. That might sound like a chore, but it’s helped the airline amass 1.3m The post How to Get TikTok Famous: 6 Practical Tips appeared first on Social Media Marketing & Management Dashboard.

Tips 138

Tips How To Hashtag Meme 138

The Realtime Report

NOVEMBER 14, 2023

Here are a few simple tips to help you cut packaging costs: Use the smallest box or envelope possible while protecting your product. Choosing the Right Shipping Partners One of the most effective ways to reduce shipping fees is by partnering with the correct shipping companies.

Small Business 91

Small Business Airlines How To Discount 91

Convince & Convert

FEBRUARY 14, 2024

It is no surprise that companies started, and will continue, to incorporate Valentine’s Day into sales and marketing plans, but savvy marketers find ways to go above and beyond that one day a year. Credit: quip Expert tip: Don’t go all-in on this until you’ve successfully mastered #1. The findings?

Strategy 125

Strategy Brands Marketing Airlines 125

Hootsuite

OCTOBER 21, 2020

But if that’s your company’s take, it could be missing out. The digital media company credits its LinkedIn marketing efforts for closing 42% of its deals in 2018. What other companies/founders are doing the same? But content about jet-lag reducing seat lighting may speak to airlines. B2B companies with great social media.

B2B 98

B2B Social Media Tools Tips 98

Buffer Social

SEPTEMBER 28, 2016

Social Pros, recently named the best marketing podcast at the Content Marketing Awards , dives into the inside stories and behind-the-scenes strategies of how huge companies and brands like Ford, Dell, IBM, ESPN and more manage and measure their social media programs. What’s your one tip for becoming a social pro? Format: Interviews.

Skills 40

Skills Social Media Hosting Marketing 40