Mindjumpers

MAY 6, 2011

Best Use of Social Media Platform: AgênciaClick Isobar (Brazil). Best Use of Mobile (Nominees): Grape (Russia). Best Use of Alternative Tools (Nominees): 180 LA (US): Best Social CRM: LBi London (UK). Best Marketing Within Social Games (Nominees): Grape (Russia). Best Crisis Management: Weber Shandwick (US).

Social Media 188

Social Media Social CRM Project Film 188

Convince & Convert

NOVEMBER 22, 2010

Tweet Just because you CAN do something in social media, doesn’t mean you SHOULD. and Hardees) launching their own mobile loyalty cards via iPhone and Android app. Says Mr. Haley (again, in AdAge): “If you are one of the first ones to offer a card in the mobile wallet, that’s a huge advantage.

Loyalty 121

Loyalty Social CRM Foursquare Case Study 121

Sprout Social

MAY 31, 2022

When Instagram launched in 2010, users could only share square images from their mobile devices. You might’ve had to email the image to yourself, download it to your mobile phone then upload it to Instagram. Instagram’s web version allows you to upload and post a photo or video like you would on the mobile app. Social CRM.

Instagram 141

Instagram Social CRM Hashtag Publishing 141

SocialFish

APRIL 1, 2011

bitly’s Got a Brand New Mobile Site! Real-Time Analytics For Social Plugins (Facebook Developer Blog). The State and Future of the Social Media Management System Space (Jeremiah Owyang). 29 social networks that have at least one million visitors per day (Royal Pingdom). New in Gmail Labs: Smart Labels (Gmail Blog).

Sysomos 162

Sysomos Vimeo Social CRM Analysis 162

Convince & Convert

APRIL 13, 2013

Why go through the emotional toil of calling someone out face-to-face when we can hide behind our avatars and mobile devices? Jay is the founder of [link] and host of the Social Pros podcast. Hotel managers have told me that they are seeing more Trip Advisor reviews than front desk complaints. Psychologically, it all adds up.

Social Media 144

Social Media Airlines Social CRM Avatar 144

Webbiquity SMM

MAY 2, 2017

A marketing intelligence tool that combines SEO features (such as keyword rank tracking and keyword research) with marketing channel tracking (search, email, social media, mobile, and paid) and competitive analysis. 36: The 17 Best Social Media Management Tools. #37: 39: The Eight Best Social CRM Tools. #40:

Tools 206

Tools Sample Samples Marketing 206

Convince & Convert

FEBRUARY 11, 2010

As mobile browsers become more powerful, Google and its partners decided to do things their own way. I believe the mobile Web will eventually win, and that apps are here as a transitionary measure until we can sort out browsers that are good enough to emulate the Web experience on mobile.”

Social Media 114

Social Media Strategy Apple iPhone 114

Techipedia: Tamar Weinberg

MARCH 22, 2011

RTM has gadgets (as seen above), applications for all mobile platforms, an API, and much more. RTM is free, but extra functionality such as mobile access costs $25/year.). Rapportive is a social CRM, giving you important information about the person who is emailing you. LastPass also has mobile apps and so much more.

Products 236

Products Tools Google Reader RSS 236

agora pulse

OCTOBER 28, 2020

If you use a social media dashboard like Agorapulse instead, you can access these features in a single place: Post scheduling so you can plan ahead and batch tasks instead of posting in real-time. If needed, you can schedule post notifications on the mobile app , where you can create Stories or add Instagram filters. Social CRM.

Social Media Management 105

Social Media Management Tools Social Media Aggregator 105

Convince & Convert

MARCH 16, 2010

Twitter’s role as a conduit for the Zeitgeist is unrivaled, and it has almost single-handedly ushered in the era of real-time search, and social CRM. So, fully expecting each of you to tell me I’m wrong in the comments, here are 7 reasons why Twitter is not the Valhalla of social media: 1. Check ( Facebook Lite ).

Social Media 123

Social Media Strategy Foursquare Social CRM 123

Convince & Convert

APRIL 7, 2010

Arm your manager with a mobile device and an email alert system: For the final question of the #socialmedia chat, we talked about tips for businesses looking to take advantage of Foursquare. If connecting with customers via mobile (Foursquare or otherwise) generates word of mouth that brings customers through the door, businesses will use it.

Foursquare 147

Foursquare Analysis Consultant Mobile 147

Convince & Convert

JUNE 30, 2011

As a mobile obsessive, you instinctually check your Facebook, Twitter and all the rest of your social media accounts while you brush your teeth, only to find that someone has interacted with your brand. Guest post by Chris Hall an interactive content specialist at Off Madison Ave who specializes in writing for humans, not robots.

Social Media 152

Social Media Flickr Mobile Comments 152

Convince & Convert

MARCH 2, 2010

ExactTarget bought @cotweet "Why the social business evolution starts today" (my analysis) [link] [link] Israel Lorenzana Who is setting or leading the pack on channels integration to a CRM centric app? It is Mobile on the radar? link] caitlinmc RT @jaybaer Wow!

CoTweet 116

CoTweet CoTweet Analysis Social Media 116

Sprout Social

APRIL 20, 2017

Access to contact details, message history and social CRM tools within the Facebook Contact Views enable teams to engage personally. You can also easily address Ad Comments on the go with full support in Sprout’s mobile apps. Getting Started with Ad Comments Inside Sprout.

Comments 62

Comments Facebook Social CRM Collaboration 62

Convince & Convert

FEBRUARY 9, 2010

Narciso Tovar Big Noise Communications @Narciso17 [link] Clinton Bonner I always wondered what would happen if Mashable put out a headline like: “New Apple/Google 4G Super Smart Mobile is Coming!&# … and then the subsequent article explained to the actual readers that there is no such thing, and this was simply a test to see how many people (..)

Social Media 118

Social Media Strategy Survey Social CRM 118

Convince & Convert

APRIL 8, 2010

For now, I think it’s a highly mobile DVD player, game machine, Kindle, iPod, email appliance, and Web surfing device. But, iPad HD screen, color, and zoom make it better for magazines – and I can absolutely see education ( and mobile medicine) potential. What is it? I find Kindle to be easier and better as a book device.

iPad 133

iPad Content iPhone Wireless 133

Hootsuite

SEPTEMBER 16, 2022

Integrate social strategy with your CRM. Monitor and analyze the performance of your social customer care team. Learn more about social media customer service: Social media customer service tips and tools. Social CRM: What it is and how to do it. Social media chatbots.

Social Media 141

Social Media Tools Marketing Analytics 141

Convince & Convert

FEBRUARY 5, 2010

Also, since you’re in the process of fixing up your blog I wanted to remind you that Mofuse is not doing justice to your mobile site – [link] I tried switching to Disqus but had lots of trouble importing my comments from WordPress, did you have any trouble with that? link] Adam Q.

Disqus 110

Disqus Social CRM Patterns Consultant 110

Social Media Network Marketing

MAY 31, 2010

Tying this invaluable data into a CRM solution generates sales leads, ideas for product direction and strengthens a company's image and brand. Opinionated social networking users become a virtual focus group, praising or complaining about a company's offerings, and coming up with suggestions for improvements or new products or brands.

Social Media 62

Social Media Social CRM Reputation Widget 62

Webbiquity SMM

AUGUST 16, 2010

Despite the widespread use of the phrase “social media marketing,&# marketing is not the only business use of social media, as John Jantsch reminds us. Here he outlines five ways that sales can use these tools as well, from social CRM to teaching prospects how to solve business issues.

Social Media 204

Social Media Tools Strategy Tips 204

Oktopost

JULY 27, 2021

With more and more customers using mobile or voice search, having websites, content, and ads optimized for both offers new sources of motivated leads. When your ideal customer asks, “Hey Google, who has the best Social CRM?,” Connecting Search with Social. Your content becomes an engine for conversions.

B2B 118

B2B Marketing SEO Engineering 118

Hootsuite

JANUARY 24, 2024

These templates help streamline communication and ensure a consistent and efficient approach to addressing inquiries, comments, reviews, and other forms of engagement on social media. Why are social response templates so handy? Save time Social response templates save valuable time by giving you plug n’ play, ready-to-go responses.

Template 114

Template Templates Social Media HootSuite 114

Sprout Social

AUGUST 3, 2016

Private messages from both web & mobile Messenger. Social CRM Tools Offer a Personalized Experience. Context Is Critical to Social Relationship Management. With this release, Sprout’s social CRM now includes Contact Views for both Twitter and Facebook. Public comments and replies.

Social CRM 40

Social CRM Facebook Avatar Collaboration 40

Sprout Social

DECEMBER 20, 2022

Social CRM: Generate customer profiles and add relevant information to help your customer support team. Social Publishing: Schedule and approve content with your team and clients. Agorapulse also offers a mobile app to publish on the go. Get custom reports of gained or lost followers and social media interactions.

Social Media 110

Social Media Tools Sentiment Small Business 110

Sprout Social

SEPTEMBER 26, 2016

In addition, social CRM tools like contact details and notes lead to more informed and personalized responses creating an overall better customer experience. Whether you are managing one Facebook Page or one hundred, Facebook Reviews in your Smart Inbox enable you to continue the social conversation with your customers.

Review 40

Review Engagement Facebook Social CRM 40

Pixlee

JANUARY 19, 2017

That's followed by cars (54%), major appliances (53%), mobile phones (46%), hotels (45%), and travel plans (40%). 65% of social media users from ages 18 - 24 evaluate information that is shared on social networks when making a purchasing decision. UGC and Millennials.

UGC 41

UGC Content Loyalty Travel 41

Convince & Convert

OCTOBER 15, 2015

Confidence in your brand will decrease, as it shows a lack of care and indicates antiquated technology where your CRM is concerned. Properly Sync Social. Mobile customer service is in the spotlight lately, and your customers often defer to social channels when seeking resolution via mobile devices.

Tools 60

Tools Marketing Engagement Education 60

Sprout Social

SEPTEMBER 20, 2016

You can also choose if you would like your ad to appear on mobile, desktop or both. Facebook allows you to download your leads, but some CRMs are integrated. Sprout has social CRM features to help you keep the conversation going with your leads on social media. Set your budget, schedule and add an ad set name.

Facebook 40

Facebook How To Policies Social CRM 40

Keyhole.co

JULY 9, 2023

It has great content curation and scheduling features, allowing users to post to various social networks. The platform also has a mobile app to manage social media accounts on the go. This can benefit those who require flexibility and remote access to their social media accounts.

HootSuite 52

HootSuite Social Media Management Social Media Price 52

Convince & Convert

AUGUST 10, 2010

Combine that with location and mobile data, and you get real-time smart agents that tell you whom you should approach in a restaurant to buy a drink. But there is going to be an explosion of other smart agents. “Who Should I Know&# for example, is a relevant and important question that needs to be better answered. JF : Hyper-targeting.

Social CRM 131

Social CRM Influencer Klout Social Media 131

Convince & Convert

SEPTEMBER 8, 2010

Apparently, once we were given the opportunity to completely screw up our own Web pages, we decided that maybe we were better off if social networks removed some of the sources of our own visual and layout demise. Further, mobile users actually spend more time on Facebook, not less. Facebook rolled out their iPhone app in August, 2007.

MySpace 133

MySpace Facebook Social CRM Consultant 133

Mindjumpers

MAY 24, 2012

Best Use of Social Media Platform - The Generous Store by Anthon Berg by Robert/Boisen & Like-minded. Best Use of Mobile – Carling Black Label – Be the Coach by Ogilvy Cape Town. Best Use of Ad Banners on Social Media Platform – EA Battlefield 3 YouTube banner – Scholz & Volkmer GmbH.

Social Media 213

Social Media Social CRM Airlines Campaign 213

Convince & Convert

SEPTEMBER 21, 2010

Extremely handy while traveling, I also highly recommend Nutshell for casual social media users. iPhone Just about anyone that builds a social media audience partially does so because they create a lot of content, and are responsive. Mobile access to the social Web is a virtual requirement to do it well.

Social Media 167

Social Media Strategy Consultant Tweetdeck 167

Mindjumpers

NOVEMBER 11, 2010

Best Use of mobile: The brpr Group. Best Social CRM: Saatchi & Saatchi Los Angeles. Best Relationship With Bloggers: Quango Inc. Best Conversation with Customers: Proximity Canada & BBDO. Best Use of Alternative Tool(s): e-dologic Publicis IL. Best Use of Media Press Room: Wenderfalck Kommunikation.

SMS 227

SMS Social CRM Technorati Eventful 227

Convince & Convert

SEPTEMBER 20, 2010

I believe Twitter will ultimately be the way that we interact with brands, and will power the social CRM movement. Tom Webster theorizes this may be due to Twitter’s functional similarity to text messaging, as several studies have shown Black Americans use the mobile Web at rates roughly double that to non-Hispanic Whites.

Social Media 156

Social Media Statistics Strategy Research 156

Hootsuite

OCTOBER 19, 2021

Facebook Business Suite is available on desktop or mobile. You can access Facebook Business Suite on mobile through the Business Suite Facebook app, which replaces the Facebook Page Manager app. You can add notes and labels, so this functions like a very basic social CRM. How to get Facebook Business Suite. On desktop.

Facebook 140

Facebook HootSuite Marketing Comparison 140

Convince & Convert

MAY 25, 2010

Which Are You Providing I see 17 online marketing services that small and medium agencies (especially PR-focused firms) could credibly offer clients, if they made the effort to build competency: Search Taxonomy Analysis Search Opportunity Audits Search Engine Optimization (not super duper hard core SEO, but intermediate level) Blogger Outreach Influencer (..)

Marketing 122

Marketing Conference Social CRM Social Media 122