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Why The Term “Social CRM” Is Just STUPID!

SocMed Sean

Social CRM. Does adding Twitter to your CRM process make it more social? SalesForce has really gone eyeballs-deep into the Social CRM space by recently purchasing Radian6 , the leading social monitoring tool on the market. ALL CRM IS SOCIAL. Let me repeat that. Don’t believe me?

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How (and why) to post to Instagram from PC or Mac

Sprout Social

When Instagram launched in 2010, users could only share square images from their mobile devices. You might’ve had to email the image to yourself, download it to your mobile phone then upload it to Instagram. Instagram’s web version allows you to upload and post a photo or video like you would on the mobile app. Social CRM.

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Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

Combine that with location and mobile data, and you get real-time smart agents that tell you whom you should approach in a restaurant to buy a drink. But there is going to be an explosion of other smart agents. “Who Should I Know&# for example, is a relevant and important question that needs to be better answered. JF : Hyper-targeting.

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The Bees Awards Winners 2010

Mindjumpers

Best Use of mobile: The brpr Group. Best Social CRM: Saatchi & Saatchi Los Angeles. Best Relationship With Bloggers: Quango Inc. Best Conversation with Customers: Proximity Canada & BBDO. Best Use of Alternative Tool(s): e-dologic Publicis IL. Best Use of Media Press Room: Wenderfalck Kommunikation.

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102 Compelling Social Media and Online Marketing Stats and Facts for 2012 (and 2013)

Webbiquity SMM

Find the answers to these questions and many, many more here in over 100 engaging and intriguing social, search, content, inbound, email, mobile and other marketing stats and facts from the past few months. 25 Social Media Facts and Statistics. Social CRM is still confusing. e-Strategy Trends ). Jeff Bullas ).

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How Social Media and Smartphones Breed a Petri Dish of Negativity

Convince & Convert

Why go through the emotional toil of calling someone out face-to-face when we can hide behind our avatars and mobile devices? Jay is the founder of [link] and host of the Social Pros podcast. Hotel managers have told me that they are seeing more Trip Advisor reviews than front desk complaints. Psychologically, it all adds up.

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Are We Making Our Fans Work Too Hard?

Convince & Convert

Tweet Just because you CAN do something in social media, doesn’t mean you SHOULD. and Hardees) launching their own mobile loyalty cards via iPhone and Android app. Says Mr. Haley (again, in AdAge): “If you are one of the first ones to offer a card in the mobile wallet, that’s a huge advantage.

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