Convince & Convert

SEPTEMBER 20, 2010

I believe Twitter will ultimately be the way that we interact with brands, and will power the social CRM movement. Tom Webster theorizes this may be due to Twitter’s functional similarity to text messaging, as several studies have shown Black Americans use the mobile Web at rates roughly double that to non-Hispanic Whites.

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Social Media Statistics Strategy Research 159

Convince & Convert

AUGUST 11, 2010

Fully virtual, fully mobile. link] saving4someday Jay, I have been a long time lurker but wanted to wish you and your family all the best. But you're right, location is less of an issue now than ever before. In fact, my friend Mike is going 100% on the road. link] [link] jaybaer Thanks Linda. Great to see you on Saturday.

Social Media 115

Social Media Strategy Travel Team 115

Webbiquity SMM

AUGUST 16, 2010

Despite the widespread use of the phrase “social media marketing,&# marketing is not the only business use of social media, as John Jantsch reminds us. Here he outlines five ways that sales can use these tools as well, from social CRM to teaching prospects how to solve business issues.

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Social Media Tools Strategy Tips 200