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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

These companies get back to their customers through the comment section or direct message (DM). 75% of X (Twitter) Users Have Used the Platform to Connect with Brands According to a Khoros survey , 3/4 of X users have interacted with different companies on the social media platform. Image via Khoros 9.

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How to Get Started With One-to-One Social Media Engagement

Oktopost

B2B companies are especially guilty of this — but they don’t have to be. Christina Garnett, strategist at social media management company, ICUC explains: “Anytime you have a conversation with someone, whether it’s online or in person, there needs to be a give and take. Consider starting a Facebook or LinkedIn group.

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5 Tried and True LinkedIn Tips to Grow your Company Page Followers 600% Faster

Buffer Social

While much of the focus over the last few years on social media has been on Facebook and Instagram, LinkedIn has been steadily growing its user base to more than 500 million users. With this simple 5-step strategy your business can accelerate the growth of your Company Page by up to 600 percent. – Company description.

LinkedIn 104
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45 of the Best Social Media Analytics Tools

agora pulse

With the right social media analytics tools, you can collect and evaluate meaningful data and help your company or clients make smarter decisions. When your company or clients use social analytics effectively, they can improve campaign performance, connect more deeply with customers, and stay ahead of the competition. BrandMentions.

Analytics 179
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The Void That Twitter Could Leave

Twist Image

Facebook is the "now-ish" feed. Case in point: this week, I presented at Hubspot 's massive Inbound event. Sure, Facebook might provide some of these insights. Still, Facebook's newsfeed isn't really live and in the moment. Their algorithm curates your friends, throttles the brand page content and while it is fresh.

Twitter 84
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Marketing Mix Tape: Do These 6 Things to Bring More Traffic to Your Website Now

Firebelly

Mix tapes were and are labors of love – carefully curated, tested and re-recorded – all with the intent of a certain desired listening experience. The average YouTube video holds 37% of viewers’ attention to the last second, according to Hubspot. Apply Facebook retargeting to generate even more traffic.

Marketing 181
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9 Critical Components of a Successful Social Media Strategy

Social Media Strategies Summit

Facebook Pages to Watch and Ad Insights features. Furthermore, 80% of consumers say they are more likely to do business with a company if it offers a personalized experience. Here are a couple resources to get started building your audience personas: Hubspot Persona Tool. curated and ? Hubspot Ad Spend Calculator.