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Managing Negative Comments in Social Media

Waxing UnLyrical

Is it constructive criticism, a straight problem, or an attack? Most customers who complain online don’t want to hurt your company. Image: aaipodpics via Flickr, CC 2.0. Here are 6 more tips on how to manage negative comments: Listen to what is being said. She is a lover of cupcakes and HGTV, and enjoys a good laugh.

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Communicating Through Change

Waxing UnLyrical

I was reading through Lauren Drell ’s overview of how to manage a re-brand in Mashable recently and began to reflect on my own experiences through a company re-brand and merger, and lessons I could pass on to fellow communicators. Instead, be willing to share your ideas and constructively workshop and refine them with others.

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5 Tips to Find Your Best Audience on Social Media Platforms

Waxing UnLyrical

Sure, there are centenarians blogging, but there is a reason all those commercials run by medical supply companies targeting senior citizens offer to send them a free VHS tape, rather than connecting online (hat tip to Scott Stratten for that insight). Image: jovike via Flickr, CC 2.o. You can find Thursday on Twitter.

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Time to Replace your Online News Room with Facebook!

Buzz Marketing for Technology

The panel was run by David Armano and featured Todd Andrilik the director of marketing and PR, for Leopardo Construction, who was using WordPress as a online news room. Many services started to pop up after that to create and host a social media news room for companies.

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11 Common Mistakes That People Make With Their Personal Brands.

Techipedia: Tamar Weinberg

Get a handbook of style and learn how to communicate with properly constructed sentences. Reply Eddie Gear October 7, 2010 at 9:43 pm I can come across so many companies that do not even brand them selves in the fear of being considered as SPAM. Digg Diigo Disqus Dopplr Facebook Fetch Flickr FriendFeed gdgt Google Reader Identi.ca

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Some Perspectives on Pinterest

Social Media Marketing

But think creatively about how you construct boards: rather than just listing products, center around a theme. Image credit: Annie Mole (Flickr). And of course, you'll want to use Pinterest to drive sales - particularly if you're in the e-commerce business. Drop a comment in below.

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How To Become A Public Relations Star

Waxing UnLyrical

Image: Nick Fletcher via Flickr, Creative Commons But I’m getting ahead of myself. Image: Marc Benton via Flickr, Creative Commons 3. Show that you’re resilient, open to constructive criticism and have an ability to bounce back from disappointment. That got a big “check&# from me. E go strength (not straight ego).

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