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How to create a complaint management system to protect your brand reputation

Sprout Social

Turning a negative situation into a positive outcome will help win their loyalty and maybe even earn your brand public praise on social media. In this article, we’ll provide a breakdown of a complaint management system and offer tips to improve your reputation managemen t processes. What is complaint management? Complaints happen.

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Facebook Business Manager Users: People, Partners, and System Users

Jon Loomer

If you run Facebook ads, you need to understand Business Manager. In this post, we’re going to discuss the differences between the three types of users (People, Partners, and System Users) and how to add them. If you are the brand and looking to add a partner agency who will manage your ads, you would select the first option.

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Facebook Business Manager Users: People, Partners, and System Users

Jon Loomer

If you run Facebook ads, you need to understand Business Manager. In this post, we’re going to discuss the differences between the three types of users (People, Partners, and System Users) and how to add them. If you are the brand and looking to add a partner agency who will manage your ads, you would select the first option.

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Facebook Outlines its Ad Review Process to Provide More Transparency on its System

Social Media Today

Facebook has provided an overview of how its ad review system works, providing more context for brands.

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Facebook Tests New Rating System for Brand Pages

Social Media Today

Facebook's testing a new business Page rating system, which could help improve recommendation accuracy.

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4 Major Solutions Facebook Should Focus on for Brand Pages

Ignite Social Media

There are currently over 80 million businesses worldwide using Facebook Pages. It’s safe to assume that more than one person manages many of those Pages, especially when you look at larger brands that are dedicating significant budgets to social media efforts. Major Issues with Facebook’s Brand Pages.

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Facebook Timeline for Brands: Curation and Palpitation

Dave Fleet

Lots of attention has been put on the new Facebook Pages layout since fMC, with people displaying differing perspectives. The usual suspects have already released their pieces on how to prepare for Facebook Timelines. In short, the launch of Facebook Timelines for your brand means you need to integrate.

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