Why social media teams will be at the center of conversational commerce
Sprout Social
JULY 7, 2021
The next frontier of ecommerce is already here—regardless if consumers and brands are ready or not. What started out as a conversation between a six-year-old girl and the family’s Amazon Echo Dot turned into an order for a dollhouse and four pounds of sugar cookies. What is conversational commerce?
Let's personalize your content