White paper on Social CRM for associations
APRIL 6, 2011
We’ve just published our latest white paper, Social CRM for Associations: What association executives should know about applying social media to membership management. The white paper deconstructs Social CRM into its basic parts and applies the concept to association management. Component relations, customer service, the executive team, and many other staff people get involved. SocialFishFood White PaperWho owns Social CRM?