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Top 10 customer service software tools

Sprout Social

These tools can break bottlenecks, boost productivity and delight customers at crucial moments. Below we dig into why customer service software matters and tips for choosing a tool. Customer service software refers to tools that streamline and automate tasks for support teams. What is customer service software?

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Instagram Marketing for B2B Companies: Eight Best Examples to Follow

Webbiquity SMM

Today, over 25 million businesses invest time and effort into creating Instagram marketing strategies for their companies to raise brand awareness, increase brand loyalty, and find potential customers. The best part is that Instagram isn’t only a perfect place for consumer brands—it can work really well for B2B companies, too.

B2B 259
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How to create a “meet the team” social media post series

Sprout Social

This is your sign to create a “meet the team” social media post series to highlight employees who play a crucial role in shaping your brand—from your culture to your content to your finished products. What is a “meet the team” social media post? Meet the team social media post examples include: Welcoming new hires to your team.

Meeting 99
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How to build a competitive analysis report with examples and tools

Sprout Social

Your company is launching a new product, eyeing a new market segment or contemplating a strategic pivot—as a seasoned marketer, your first move would be to conduct a competitive analysis. Benefits of a competitive analysis report A competitive analysis report serves as a tool for competitor benchmarking.

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Top 10 Social Selling Tools

Oktopost

To be successful in today’s B2B sales environment, having a strong social selling strategy is paramount to your company’s ability to drive results and generate ROI. Fortunately, powerful social selling tools are available that can help your B2B sales team give customers exactly what they want. What is Social Selling?

Tools 144
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Social Analytics: A Valuable Tool Evolving to Meet Expectations

The Realtime Report

Social Analytics: A Valuable Tool Evolving To Meet Expectations. G2 Crowd , a business software reviewing company, recently released a report focusing on social analytic software. A common issue is the product’s data being inconsistent with data from reporting tools in social networks themselves. By Levi Olmstead.

Analytics 107
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Brands need to meet creators on their own terms

Sprout Social

But if brands are serious about working with creators, brands need to acknowledge they’re not the ones calling all the shots anymore and meet creators on their terms. Creators have more tools than ever before to control their brand relationships and the content they create, as well as how they’re compensated for their work.

Meeting 130