Sprout Social

JUNE 27, 2023

Review analysis is the process of analyzing customer feedback from various sources such as social listening data, review forums, customer service data and surveys to get targeted brand insights. Track comments using keywords or hashtags and analyze them in real-time or historically. What is review analysis?

Review 127

Review Brands How To Analysis 127

Keyhole.co

MARCH 9, 2023

You can also use Keyhole to conduct social listening and identify which online accounts or influencers are talking about you or your brand. Using social listening, you can conduct in-depth sentiment analysis and understand how your audience feels about your brand, certain features, or if there’s anything noteworthy.

Tools 84

Tools Sentiment Hubspot Price 84

Oktopost

JUNE 19, 2020

Consider these facts from a recent Social CEO Report by CEO.com and Domo: Only 39% of Fortune 500 CEOs have any social profile whatsoever. Of those active on social media, 70% use only LinkedIn. Only 50 of the 501 CEOs surveyed are on Twitter and 57 are on Facebook. Following up.

Company 125

Company B2B Loyalty Survey 125

Buzz Marketing for Technology

NOVEMBER 17, 2011

My new role as CMO of Metavana, a soon to be launched social-sentiment engine, has all the elements of my dream job – People, Impact, Autonomy and direct correlation to both the Consumer and Enterprise spaces. but I’m not sure I’ve ever heard of anyone applying Chaos Theory to social sentiment analysis!

Microsoft 235

Microsoft Sentiment Engineering Survey 235

Harp Interactive

MARCH 31, 2010

First thing you need to do is define your goals; that is, what is it that you want to accomplish with your social media campaign and then decide on which performance indicators will measure the success. Here are Some Key Performing Indicators of Social Media Engagement that you may consider measuring: Bookmarks (onsite, offsite).

Analytics 350

Analytics Social Media Trendrr Digg 350

Sprout Social

FEBRUARY 6, 2023

Here are some of the common features of social media that brands leverage to engage with their audience. Content sharing and virality Social media content has the potential to bring exponential reach and engagement— the virality factor. Establishing your presence on social and responding to comments makes you part of the conversation.

Features 100

Features Social Media Curation Geotagging 100

Hootsuite

JUNE 28, 2023

Welcome to dark social. Don’t worry, dark social isn’t the same as the notorious “dark web” trying to lure you into evil. Dark social is the oldest social network in action: private, untraceable human-to-human communication. What are dark social strategies? Try for free Ready for the next level?

HootSuite 120

HootSuite URL Analytics Forums 120

Sprout Social

APRIL 4, 2023

Brand advocacy is when individuals who love your brand share their positive sentiment about your product or service to their followers and audience. Harnessing and amplifying this advocacy should be an integral part of your social media marketing strategy. One way is through brand advocacy. Provide excellent customer service.

Brands 127

Brands ROI UGC Authentication 127

Webbiquity SMM

JANUARY 24, 2011

Supplement your email list with your contacts’ social network info? Find out if the username or vanity URL you want is still available across dozens of social sites? Display a feed of brand-related comments from a variety of social networks on your website? Promote events through social media?

Tools 206

Tools Social Media Lithium Sysomos 206

Keyhole.co

SEPTEMBER 20, 2023

First, you must conduct a thorough online search using social media platforms and search engines. Use social listening to track brand mentions across different social networks and forums. Deep dive into the sentiment of every online conversation around your brand. But you must address them constructively.

Reputation 59

Reputation Brands Construction How To 59

Keyhole.co

MAY 25, 2022

A typical social media analytics report looks like this: Source. Social media analytics goes beyond broader metrics such as likes, follows, clicks, retweets, previews, and impressions gathered from social networks. As you know, social media is about people sharing their lives with others.

Analytics 52

Analytics Social Media ROI Metrics 52

Hootsuite

OCTOBER 13, 2020

Enter: Social media sentiment. Social media sentiment is the attitude and feelings people have about your brand on social media. It adds context to all the @-mentions, comments, and shares. Bonus: Get a free social media sentiment report template to easily track audience sentiment over time.

Sentiment 145

Sentiment Analysis Template Templates 145

Oktopost

OCTOBER 10, 2022

Engagement: The amount of people who engage with your brand across social networks. Sentiment Analysis: An analysis of the temperment around posts about your brand. This could include responding to questions, highlighting unique user-generated content, and replying to comments or replies to your tweets or posts.

Brands 76

Brands B2B SEO Influencer 76

Adam Sherk

JANUARY 21, 2010

Home About Contact PR Publishing SEO Social Media Subscribe Adam Sherk Journalist Social Media Usage Increases, Concerns About Reliability of Information by Adam Sherk on January 21, 2010 Yesterday Cision released the results of their Social Media and Online Usage Study, a survey of social media usage by print and Web journalists.

Social Media 122

Social Media Press Release Microblogging Survey 122

Socialmedia.biz

JULY 23, 2017

Over the years LinkedIn has released several useful features and tools that have helped distinguish the platform as the go-to social network for business. While the other popular social networks only seem to be copying each other ’s latest top functionalities, LinkedIn stands apart in this regard. Image source: [link].

LinkedIn 76

LinkedIn Analytics Metrics Social Networking 76

Hootsuite

OCTOBER 28, 2019

How to track it: STEP 1 : Measure every mention your brand receives—direct and indirect—across your social networks. likes, shares, comments) a post receives relative to your total number of followers. If you have a high engagement rate, the actual number of likes and shares and comments is irrelevant. Conversation Rate.

Metrics 112

Metrics Social Media CPM CPC 112

Socialmedia.biz

JULY 23, 2017

Over the years LinkedIn has released several useful features and tools that have helped distinguish the platform as the go-to social network for business. While the other popular social networks only seem to be copying each other ’s latest top functionalities, LinkedIn stands apart in this regard. Image source: [link].

LinkedIn 60

LinkedIn Analytics Metrics Feed 60

Razor Social

NOVEMBER 29, 0002

If you can’t do the analysis with the tools you can always run a survey to your audience. Sentiment Analysis. Sentiment analysis tools are not 100% reliable but they can give you a good indicator when there’s a problem. In the following we have focussed on tools that are dedicated to social media analytics.

Analytics 89

Analytics Social Media How To Analysis 89

Techipedia: Tamar Weinberg

MAY 18, 2010

Just because you’ve heard that other companies are doing it doesn’t mean that social media will magically work for you. Your tweets, posts and comments should all be coordinated to meet the ultimate goal, which is to establish trust, build your brand, and increase sales. This builds stronger relationships over time.

Social Media 269

Social Media Strategy StumbleUpon Digg 269

Buzzlogix

OCTOBER 31, 2017

Even when comments come from complete strangers, shoppers take them to heart. Thanks to the popularity of social media, people have more opportunities than ever to share their opinions and experiences. Although a smidgen of brand promotion is okay, you should remember that people log onto social networks to socialize.

Social Media 40

Social Media Brands Tips Sentiment 40

Later

SEPTEMBER 1, 2020

There are, of course, plenty of ways to encourage conversations through comments and DMS, however interactions between your followers isn’t a focal point like it is on Facebook where you can create Facebook Groups. Social media marketing is no longer a nice-to-have – it should be an essential part of your SMB’s strategy.

Platform 78

Platform Social Media Small Business Instagram 78

Sprout Social

JANUARY 29, 2024

Continuous reputation monitoring allows businesses to detect potential issues or negative trends in sentiment early on. An online reputation management strategy powered by routine sentiment analysis can help you make sense of the many factors that contribute to your business’s reputation across the web.

Reputation 117

Reputation Review Sentiment Software 117

Hootsuite

AUGUST 24, 2021

So a CSAT score is a customer service metric that reflects customer sentiment, experience and contentment with your brand. Collect feedback via surveys and social media, stay on top of the metrics and try to identify room for improvements. Turning a sentiment into a number involves creating a simple — and non-time consuming!

SMS 110

SMS Survey HootSuite Sentiment 110

Bare Feet Studios

MARCH 19, 2010

It’s perfect timing as I held a webinar training this morning with a new client who shared concerns about the possibility of negative comments and inappropriate photos as a reason her brand is moving slowly with social media. If your brand already has high favorable sentiment, you are ahead of the game.

Social Media 40

Social Media Upcoming Conference Comments 40

Hootsuite

JULY 13, 2022

Customer experience management involves surveying, analyzing, and improving customer interactions with your brand. CES = (Number of customers who select 4-5 / number of survey responses) * 100. These surveys highlight areas pain points in the customer journey. You could try a CES survey to gather results.

Tips 107

Tips HootSuite Survey Template 107

Hootsuite

MAY 15, 2023

Your social media inbox should also include a search function. This allows you to search all public and private comments on your inbound channels so you can find similar questions from the past, review older conversations, and spot trends. Are you getting comments and mentions from existing customers?

HootSuite 89

HootSuite Survey Team Report 89

Hootsuite

JULY 17, 2023

Once you’ve got your finger firmly on the pulse, you can measure, manage, and optimize brand sentiment — helping the world see you for the trustworthy, authentic business that you are. This includes: Private messages and DMs Public messages and posts on your profiles Dark and organic comments Mentions Emoji reactions … and more.

Reputation 71

Reputation Tools HootSuite Sentiment 71

Sprout Social

OCTOBER 18, 2016

Best Practices for Social Listening. When it comes to communicating with a brand, 9 out of 10 people have used social media. of people surveyed, social media is their top choice for customer care. Those incoming messages can vary in sentiment. This is a tall order for businesses using social media.

Banking 40

Banking Social Media Insurance Policies 40

Hootsuite

DECEMBER 9, 2020

In fact, spending on social media marketing spiked by 74% to reach 23% of marketing budgets according to The CMO Survey , and marketers anticipate spending will remain close to this new high level as we enter the new year. But is your social strategy up to the task? Are you pulling customer intelligence from social listening?

Questions 142

Questions Social Media Strategy Survey 142

Sprout Social

NOVEMBER 3, 2021

So your first step is to find out who your audience is and which social channels they prefer. You can gather this information in several ways: Interview or survey your prospects and customers. Use social listening tools to find where discussions in your niche are happening. Post consistently, but with purpose.

Social Media 139

Social Media Tips Authentication Collaboration 139

Hootsuite

JULY 15, 2019

You can also crosspost Stories between the two apps and monitor comments on Instagram ads from your Facebook page dashboard. You can post to your Facebook page or multiple social networks at once. Facebook page apps for surveys and promotion. Consider using these Facebook apps for your next surveys, polls, or promotions.

HootSuite 111

HootSuite Facebook Template Templates 111

Oktopost

JUNE 9, 2020

Many B2B organizations believe that the future of social media marketing lies in employee advocacy: 64% of companies credit employee advocacy with attracting and developing new business, while 45% attribute new revenue streams to advocacy. As many as 70% of job-seekers use social media to find openings. Brand Amplification.

B2B 145

B2B Survey ROI Metrics 145

Convince & Convert

SEPTEMBER 21, 2010

However, a lot of people making that news have created expectations and beliefs about social media that aren’t true. If barber shops were still driving consumer sentiment, I’d be writing this post about barber shop marketing. Social media is hard False. What other social media fallacies do you have?

Social Media 151

Social Media Strategy Consultant Web 2.0 151

Hootsuite

MAY 17, 2021

The number of times followers interact with a social post by clicking the Like button within a given social media platform. The number of times your followers comment on your posts. Remember: comments can have a positive or negative sentiment, so a high number of comments isn’t always a good thing!

Social Media 145

Social Media HootSuite Metrics CPC 145

Convince & Convert

JULY 20, 2010

Not unlike traditional surveys, keyword research and social data mining tools tell a powerful story about the information target audiences want from organizations, on-and-offline. prepare TV review content about HDTVs for twitter and blog comment distribution).

Social Media 141

Social Media Strategy Consultant Blogger 141

Convince & Convert

SEPTEMBER 20, 2010

Yes, social media applies to B2B. Two Sides of the Same Coin A remarkable recent study by MarketingProfs, however, pokes a hole in even that notion of B2B and B2C social media divergence. I believe it to be the most complete picture yet painted of how marketers are thinking about and deploying social media.

Social Media 149

Social Media B2B Strategy Consultant 149

Hootsuite

DECEMBER 10, 2020

In fact, 70.99% of users surveyed preferred Google , whereas only 20% preferred Facebook and 9.3% WordPress plugins for social login: LoginRadius. Nextend Social Login. Social Login. Social media integration strategies for email marketing. That’s why it’s so important to be aware of your social sentiment (i.e.

Social Media 145

Social Media Strategy HootSuite Sentiment 145