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The 9 best reputation management services for your brand in 2024

Sprout Social

Reputation management services protect your brand and help you maintain a positive and professional image through the following advantages. Helps build and maintain your brand community Social media and review sites are important online channels for engaging with your brand community. This will deepen your connection.

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Is SMS Marketing Still a Viable Strategy?

Techipedia: Tamar Weinberg

SMS, really? As most brands and organizations now have a mobile optimized version of their website, the focus is now on encouraging users to travel to your site and interact with the brand itself in order to push increased revenue. In terms of rate of response, the simple SMS dominates the market. A few statistics….

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Everything You Need to Know to Run a Successful SMS Marketing Campaign

Convince & Convert

Image via BigStockPhoto.com If you haven’t started looking for ways to add SMS text message marketing to your marketing mix, now is the time. One of the great things about SMS is that nearly 100% of all devices on the market are SMS enabled , making it the mobile channel that offers the widest reach possible. Having S.M.A.R.T

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9 Reasons QR Codes are Bad for Your Brand

Buzz Marketing for Technology

The QR (Quick Response) code was originally the trademark name for a two-dimensional barcode system. Many brands initially diverted QR Codes from its initial purpose by jumping on the bandwagon as something new and exciting that allowed them to leverage the exploding mobile market to interact with real world products.

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Everything You Need to Know on Real-Time Engagement Platform

The Realtime Report

It can be challenging for brands accustomed to working with slower systems. It is why customer engagement platforms like Agora.io are becoming a core business strategy for brands of all sizes. Speed and agility are necessary to make the most of your social media interaction platform.

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Yeastar Simplifies Customer Communication and Engagement, Adds WhatsApp and SMS

Bill Hartzer

With the recent integration of WhatsApp and SMS, Yeastar is paving the way for businesses to revolutionize the way they interact with their customers. That’s precisely what Yeastar has achieved by introducing WhatsApp and SMS integration. It is where we can differentiate and brand ourselves uniquely.”

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New at Hootsuite: Customer Care, Inbox, and Amplify Updates

Hootsuite

Extensibility: We’re deepening our focus on two-way integrations with the systems that matter most to our customers. And, with both customers and reps working remotely, brands suddenly need more out of their customer service tools. Automatically log social tickets to CRM systems for a 360-degree view of customer interactions.