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Video: Thoughts on Social CRM for Small Businesses

Dave Fleet

Social CRM is a hot topic right now. As companies’ use of social media tools begins to mature from a pure marketing focus to more of a social business focus, the various use cases of social CRM are gaining more attention from practitioners. which weren’t originally designed for business uses.

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White paper on Social CRM for associations

SocialFish

Who owns Social CRM? Making member management social takes teamwork. We’ve just published our latest white paper, Social CRM for Associations: What association executives should know about applying social media to membership management. Marketing designs campaigns for products, services, and events.

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Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

McCann : We know not just identities, but also a second order of information about your content publishing frequency, density, and topical focus. Knowing whether to respond to or ignore negative comments on a blog? McCann , Viral Heat Did you enjoy this blog post? We can now associate a tremendous amount of data to individuals.

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What’s the Right Social Media Scheduling Tool for Your Business?

Webbiquity SMM

For example, one of my biggest goals with social media marketing is to drive more traffic to my business blog and website, especially with Twitter. Because of this, I post a lot of link updates, so I need a tool that allows me to queue up all my content—otherwise, I’d spend hours every week scheduling all the posts I want to publish.

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What’s the best social media marketing tool for scheduling your updates?

Janet Fouts

In terms of its features, it has what you’d expect from an all-in-one social media management tool: Publishing and scheduling. Social inbox for monitoring your mentions and engaging. Monitoring/ social media listening. Social media analytics and reporting. Social CRM tool. Collaboration tools.

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4 Twitter Analytics Tools You Can’t Ignore

agora pulse

Tweets, mentions, retweets, and favorites are all included, in addition to top publishing and engagement stats. It’s also a full Twitter tool—including publishing, listening, and social CRM for your tweets and followers. Agorapulse’s Twitter reporting functionality is excellent.

Analytics 204
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20 Ways to Generate ROI from a Corporate Blog

Webbiquity SMM

The core of social media marketing efforts should be the corporate blog. Through a blog, marketers become publishers, providing their audience with relevant and valuable content. Publishing has historically relied on advertising, or sponsorships, to pay for content production. What should they promote?

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