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Twitter Social Listening Guide 101

Keyhole.co

The users here are socially aware and don’t sugarcoat their feelings, whether it’s political issues or brands. Brand reputation management As a brand, you can’t make everyone happy. However, keeping track of positive and negative comments around your business is essential to mitigate potential reputation crises.

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Zicam: Loss of Taste and Smell - The Reputation Management Fiasco.

Techipedia: Tamar Weinberg

Social Media Consultant and Tech Geek at Heart Home About Press Consulting Contact Sitemap Home > Marketing , Personal > Zicam and the Reputation Management Fiasco Zicam and the Reputation Management Fiasco by Tamar Weinberg on February 6, 2008 Share Awhile ago, I used Twitter to talk about one of my favorite cold remedy vitamins, Airborne.

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Reputation Management with Dissatisfied Customers and Word of.

Techipedia: Tamar Weinberg

After all, not all of the 1,200 customers had scammed the company (and if that tip to Consumerist wasn’t anonymous, I think Sprint would have had some legal issues to deal with). Do you want to focus on reputation management issues to no end because of something that could have been dealt with in better ways?

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How to Create Effective Social Media Guidelines for Your Business

Hootsuite

These policies are meant to protect a brand from legal risk, and maintain its reputation on social media. Boost your brand’s reputation on social media. Tell people how to report issues they may have seen or experienced. Beyond general rules, it also has a separate section for political and social issues. Inclusivity.

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Plutter Kite: The Ultimate Micro-Blogging Service

Techipedia: Tamar Weinberg

Twitter has major problems with uptimes, Plurk is missing some major features, and Brightkite is having issues with Verizon. Which can be used as – a part of – a checklist, when developing the ultimate microblogging application. misc/images/timeline.JPG) emote is a microblogging service; which is a platform to – 1.

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Twitter versus Plurk: Not Even in the Same League

Techipedia: Tamar Weinberg

The only similarity is a 140 character limit for posts — so Plurk is essentially a microblogging platform. Plurk: Real Nested Conversations Brought to the Microblogging Platform A few days ago, I noticed via Twitter search tool Summize that Aaron Brazell had been talking about me on his Twitter stream. But PLURK? I LOVE PLURK!

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Apple Gets More Serious About Using Twitter, but Why it Doesn't Matter

Techipedia: Tamar Weinberg

Let’s envision this scenario: a user has a support issue about an Apple product. I don’t expect Apple to port their customer service wholly over to Twitter, but Apple does little in terms of customer service issues altogether. I’m going to stop there, though. And once you’ve sent the email off, that’s all.

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